Silliness Crying, Silly or Not !!! - Page 2

Fledchen · 03-01-2010, 05:16 PM

I can empathize. I have extremely bad eyesight, too, which is probably why I have a rather large collection of gadgets that give me access to books! It can be extremely frustrating when you can't have "normal" print books to fall back on when things go wrong, especially if you've spend a lot of time, effort, and money getting the tools you need.
I remember a few years ago when all three of my 4-track cassette tape players were broken, it was going to take the library for the blind a few weeks to send me a replacement (it's a specially produced player for a proprietary recording format), and the weather was too foul to walk to the local library for large print books. I was nearly crying, too.
I hope you can get your reader fixed or replaced.

Kevin2960 · 03-01-2010, 08:38 PM

Posted in error sorry

Billjr13 · 03-02-2010, 02:17 AM

Kevin2960, Did you get it working again? You must not give up hope. Hang in there. Check for hard reset instructions; look for help from fellow MR members; get the darn thing replaced! It will be alright. =O

Kevin2960 · 03-02-2010, 09:06 AM

Sent email Requesting Replacement to Retailers (WHSmith Online), had auto-reply instantly promising response within 3 Days, We will see .......

GeoffC · 03-03-2010, 06:15 AM

Keep us updated with what happens ... pity we can't rely on things these days ....

poshm · 03-03-2010, 06:33 AM

Quote:

Originally Posted by GeoffC

Keep us updated with what happens ... pity we can't rely on things these days ....

Yes tell me about it - my MacBook died completely after barely 2 years of use which I wasn't impressed with at all. Yet the first laptop I ever owned just a cheap Asus bought back in 1998 is still going strong.

I wasn't tempted to buy another MacBook - for the same price I bought a decent Samsung laptop, Sony Touch ereader and a Kindle! Well actually hubs bought the laptop as he felt sorry for me when the mac died - I was gutted!

kennyc · 03-03-2010, 07:08 AM

Sucks! But why is this in the "Silly" thread category. Not silly at all. More a vent and rant thing!

I think you need to return it and get a brand-shiny new one!

Kevin2960 · 03-05-2010, 09:52 AM

Email from WH Smith Online .....

Thank you for your email in response to my colleague.

To reiterate, you will receive a full refund when the faulty item is returned to us. However, if you would like us to re-order this for you then this would result in a charge back to your payment card for the replacement.

If I can be of further help, please let me know.

Kind regards

Customer Service Coordinator

YES YES YES .... I Get a New PRS-600

:

columbus · 03-05-2010, 10:04 AM

Great news!!

Karma to W H Smith - now if only Waterstones could learn from them!

Kevin2960 · 03-10-2010, 08:56 AM

SORTED .... New Reader Ordered, hould be here within 48 Hours

GeoffC · 03-10-2010, 10:04 AM

Is there an echo on these threads ?

Kevin2960 · 03-10-2010, 10:51 AM

Quote:

Originally Posted by GeoffC

Is there an echo on these threads ?

No Geoff Sorry, Just wanted to let all that have been supportive know whats happening, You included My Friend

kennyc · 03-10-2010, 11:42 AM

Quote:

Originally Posted by GeoffC

Is there an echo on these threads ?

Hellooooo....Hellooo...hell...

Oh forget it

CHOCOLATE!!!!

GeoffC · 03-10-2010, 12:21 PM

CHOCOLATE!!!!

poohbear_nc · 03-10-2010, 01:37 PM

chocolate

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03-01-2010, 05:16 PM	#16
Fledchen Guru Posts: 663 Karma: 84658 Join Date: Dec 2008 Location: Minnesota, USA Device: PB360+, Sony950, VR Stream, iPod Touch, iPad	I can empathize. I have extremely bad eyesight, too, which is probably why I have a rather large collection of gadgets that give me access to books! It can be extremely frustrating when you can't have "normal" print books to fall back on when things go wrong, especially if you've spend a lot of time, effort, and money getting the tools you need. I remember a few years ago when all three of my 4-track cassette tape players were broken, it was going to take the library for the blind a few weeks to send me a replacement (it's a specially produced player for a proprietary recording format), and the weather was too foul to walk to the local library for large print books. I was nearly crying, too. I hope you can get your reader fixed or replaced.

03-01-2010, 08:38 PM	#17
Kevin2960 YODA's Uglier Twin Posts: 974 Karma: 6295251 Join Date: Feb 2010 Location: Leicester, UK Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD	Posted in error sorry

03-02-2010, 02:17 AM	#18
Billjr13 Addict Posts: 357 Karma: 550002 Join Date: Jan 2009 Location: Colorado Device: Sony PRS 700 & 650	Kevin2960, Did you get it working again? You must not give up hope. Hang in there. Check for hard reset instructions; look for help from fellow MR members; get the darn thing replaced! It will be alright. =O

03-02-2010, 09:06 AM	#19
Kevin2960 YODA's Uglier Twin Posts: 974 Karma: 6295251 Join Date: Feb 2010 Location: Leicester, UK Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD	Sent email Requesting Replacement to Retailers (WHSmith Online), had auto-reply instantly promising response within 3 Days, We will see .......

03-03-2010, 06:15 AM	#20
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Keep us updated with what happens ... pity we can't rely on things these days ....

03-03-2010, 07:08 AM	#22
kennyc The Dank Side of the Moon Posts: 35,930 Karma: 119747553 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2 & PW, Onyx Boox Go6	Sucks! But why is this in the "Silly" thread category. Not silly at all. More a vent and rant thing! I think you need to return it and get a brand-shiny new one!

03-05-2010, 09:52 AM	#23
Kevin2960 YODA's Uglier Twin Posts: 974 Karma: 6295251 Join Date: Feb 2010 Location: Leicester, UK Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD	Email from WH Smith Online ..... Thank you for your email in response to my colleague. To reiterate, you will receive a full refund when the faulty item is returned to us. However, if you would like us to re-order this for you then this would result in a charge back to your payment card for the replacement. If I can be of further help, please let me know. Kind regards Customer Service Coordinator YES YES YES .... I Get a New PRS-600 :

03-05-2010, 10:04 AM	#24
columbus Wizard Posts: 999 Karma: 5487540 Join Date: Feb 2009 Location: In my own imagination. Device: Sony Prs 650, 505	Great news!! Karma to W H Smith - now if only Waterstones could learn from them!

03-10-2010, 08:56 AM	#25
Kevin2960 YODA's Uglier Twin Posts: 974 Karma: 6295251 Join Date: Feb 2010 Location: Leicester, UK Device: PRS-600 and 2 Kindle 3's - and now a K4 + HTC Desire HD	SORTED .... New Reader Ordered, hould be here within 48 Hours

03-10-2010, 10:04 AM	#26
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Is there an echo on these threads ?

03-10-2010, 12:21 PM	#29
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	CHOCOLATE!!!!

03-10-2010, 01:37 PM	#30
poohbear_nc Bah! Humbug! Posts: 64,228 Karma: 135242149 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	chocolate