Cannot download news as no internet connection is active

dalcorn0303 · 11-19-2011, 07:47 AM

Anyone know why I keep getting this error? I am trying to fetch the St. Louis Post Dispatch. I've checked and the newspaper is updated to today's paper and yet it takes over 20 minutes everyday to fetch it.

By the definition of the error its not the newspaper that I'm trying to fetch that has a problem -- the problem is Calibre cannot connect to the internet.
And yet if I hit F1 it immediately opens my browser and goes to the calibre website. Also if there is an update I click on the update and it immediately goes to the calibre download page and I can download the update immediately.

My question is if Calibre can connect to the internet to do all that why can't it connect to the internet to fetch my news?

Thanks,
Deb Alcorn
St. Louis MO

kovidgoyal · 11-19-2011, 08:39 AM

uninstall network manager if you are on linux.

dalcorn0303 · 11-21-2011, 07:15 AM

Sorry, I should have given you a little more info on my system.
I am not running Linux I am using Windows Vista

Deb Alcorn
St. Louis, MO USA

kovidgoyal · 11-21-2011, 07:36 AM

Then windows for some reason is telling calibre that you have no active internet connection, calibre uses a standard windows system call to check if the internet connection is active. I'm afraid I have no clue why windows would be doing this in your case.

theducks · 11-21-2011, 10:06 AM

Quote:

Originally Posted by dalcorn0303

Sorry, I should have given you a little more info on my system.
I am not running Linux I am using Windows Vista

Deb Alcorn
St. Louis, MO USA

Is it possible your network card is going sleep (power save)? When using the keyboard, things wake up. When timed tasks (scheduled get news) run ???

dalcorn0303 · 11-21-2011, 09:45 PM

hmmm I'm not sure. It seems strange.
I have the auto download set for 5am. I wonder if I would take it off auto
download and just fetch it if that would make a difference. I will try that
tomorrow and see if it will connect and download it faster.
Thanks for your help so far. At least someone is answering .... I don't
feel like I'm all alone out here

Deb Alcorn
St. Louis, MO

theducks · 11-21-2011, 10:00 PM

Quote:

Originally Posted by dalcorn0303

hmmm I'm not sure. It seems strange.
I have the auto download set for 5am. I wonder if I would take it off auto
download and just fetch it if that would make a difference. I will try that
tomorrow and see if it will connect and download it faster.
Thanks for your help so far. At least someone is answering .... I don't
feel like I'm all alone out here

Deb Alcorn
St. Louis, MO

Folks answer if they have ideas.

The number of 'views' is the folk that don't.
A low count may mean you subject line did not catch any eyes.
In your case, you had a good subject line

, just not many folk that had an idea.

DoctorOhh · 11-22-2011, 12:44 AM

If the exact error message is not the one in the thread title please supply us with the exact error message you're seeing.

dalcorn0303 · 11-22-2011, 07:30 AM

That is the exact error message. Thing is I don't always get that error message.
Most of the time it just sits there and says Job 1 and spins around for 15 or 20
minutes until it finally downloads it. I brought up my status and I do have a connection
with 5 bars. I can bring up my browser and see whatever I want but it is just a slow poke at fetching the news. It took 20 minutes again today.

thanks everyone. If anyone has an idea let me know!
Deb Alcorn
St. Louis MO

theducks · 11-22-2011, 09:23 AM

Quote:

Originally Posted by dalcorn0303

That is the exact error message. Thing is I don't always get that error message.
Most of the time it just sits there and says Job 1 and spins around for 15 or 20
minutes until it finally downloads it. I brought up my status and I do have a connection
with 5 bars. I can bring up my browser and see whatever I want but it is just a slow poke at fetching the news. It took 20 minutes again today.

thanks everyone. If anyone has an idea let me know!
Deb Alcorn
St. Louis MO

Firewall/Web (anti-phising,safe-search...) filtering? White-list those news URL's

dalcorn0303 · 11-24-2011, 10:46 AM

hrmm I don't know what a White-list is lol I'm sorry I am not very computer savvy.
I was thinking to try to connect the kobo to my desktop -- the internet cable is plugged into that instead of to my laptop whose connection is wireless. Figureing the connection would be for sure. But now I have another issue thats probably not applicable to this section -- when I plug my kobo into my desktop my wireless mouse and keyboard stop working.
/sigh

Deb Alcorn
St. Louis, Mo

theducks · 11-24-2011, 10:55 AM

Quote:

Originally Posted by dalcorn0303

hrmm I don't know what a White-list is lol I'm sorry I am not very computer savvy.
I was thinking to try to connect the kobo to my desktop -- the internet cable is plugged into that instead of to my laptop whose connection is wireless. Figureing the connection would be for sure. But now I have another issue thats probably not applicable to this section -- when I plug my kobo into my desktop my wireless mouse and keyboard stop working.
/sigh

Deb Alcorn
St. Louis, Mo

A white list is where you make allow exceptions in you security suite.
A block list is the list of programs to,

block.

calibre.exe may have gotten added to the block list by an "Program update" or a stray click by a user of your computer.

Note: That some security suites log the fingerprint of the program at time of 'Allow' and block any newer versions that no longer match that. You need to do a NEW allow (or remove the block).

There may be more than 1 white list: Firewall, Web, Mail...

dalcorn0303 · 11-25-2011, 08:42 AM

ok! Could you tell me how I would check that?

Deb Alcorn
St. Louis, MO

theducks · 11-25-2011, 10:25 AM

Quote:

Originally Posted by dalcorn0303

ok! Could you tell me how I would check that?

Deb Alcorn
St. Louis, MO

It depends on what Security Software you use. (they are all different. Even between releases

)

Try the software's help file:
possible keywords: exceptions, whitelist, exclude

dalcorn0303 · 11-26-2011, 09:18 AM

What I've tried the last couple days -- and it seems to not take nearly as long is to not set it up as an automatic download. I just go to fetch news, find my St. Louis Post Dispatch. Press the "Download Now" button and save and it does it right away with no problem. So I guess I solved it!
Thanks for your help everyone!

Deb Alcorn
St. Louis MO

11-19-2011, 07:47 AM	#1
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	Cannot download news as no internet connection is active Anyone know why I keep getting this error? I am trying to fetch the St. Louis Post Dispatch. I've checked and the newspaper is updated to today's paper and yet it takes over 20 minutes everyday to fetch it. By the definition of the error its not the newspaper that I'm trying to fetch that has a problem -- the problem is Calibre cannot connect to the internet. And yet if I hit F1 it immediately opens my browser and goes to the calibre website. Also if there is an update I click on the update and it immediately goes to the calibre download page and I can download the update immediately. My question is if Calibre can connect to the internet to do all that why can't it connect to the internet to fetch my news? Thanks, Deb Alcorn St. Louis MO

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11-19-2011, 08:39 AM	#2
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	uninstall network manager if you are on linux.

11-21-2011, 07:15 AM	#3
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	Sorry, I should have given you a little more info on my system. I am not running Linux I am using Windows Vista Deb Alcorn St. Louis, MO USA

11-21-2011, 07:36 AM	#4
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Then windows for some reason is telling calibre that you have no active internet connection, calibre uses a standard windows system call to check if the internet connection is active. I'm afraid I have no clue why windows would be doing this in your case.

11-21-2011, 09:45 PM	#6
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	hmmm I'm not sure. It seems strange. I have the auto download set for 5am. I wonder if I would take it off auto download and just fetch it if that would make a difference. I will try that tomorrow and see if it will connect and download it faster. Thanks for your help so far. At least someone is answering .... I don't feel like I'm all alone out here Deb Alcorn St. Louis, MO

11-22-2011, 12:44 AM	#8
DoctorOhh US Navy, Retired Posts: 9,897 Karma: 13806776 Join Date: Feb 2009 Location: North Carolina Device: Icarus Illumina XL HD, Kindle PaperWhite SE 11th Gen	If the exact error message is not the one in the thread title please supply us with the exact error message you're seeing.

11-22-2011, 07:30 AM	#9
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	That is the exact error message. Thing is I don't always get that error message. Most of the time it just sits there and says Job 1 and spins around for 15 or 20 minutes until it finally downloads it. I brought up my status and I do have a connection with 5 bars. I can bring up my browser and see whatever I want but it is just a slow poke at fetching the news. It took 20 minutes again today. thanks everyone. If anyone has an idea let me know! Deb Alcorn St. Louis MO

11-24-2011, 10:46 AM	#11
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	hrmm I don't know what a White-list is lol I'm sorry I am not very computer savvy. I was thinking to try to connect the kobo to my desktop -- the internet cable is plugged into that instead of to my laptop whose connection is wireless. Figureing the connection would be for sure. But now I have another issue thats probably not applicable to this section -- when I plug my kobo into my desktop my wireless mouse and keyboard stop working. /sigh Deb Alcorn St. Louis, Mo

11-25-2011, 08:42 AM	#13
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	ok! Could you tell me how I would check that? Deb Alcorn St. Louis, MO

11-26-2011, 09:18 AM	#15
dalcorn0303 Member Posts: 10 Karma: 10 Join Date: Nov 2011 Device: kobo	What I've tried the last couple days -- and it seems to not take nearly as long is to not set it up as an automatic download. I just go to fetch news, find my St. Louis Post Dispatch. Press the "Download Now" button and save and it does it right away with no problem. So I guess I solved it! Thanks for your help everyone! Deb Alcorn St. Louis MO