Forma Screen sleeping PDF 99% read will not turn on

frereroy · 07-16-2021, 12:38 PM

I was reading a newspaper page in PDF and today when I pick it up the screen says "Sleeping 99% read" and it just will not turn on. I know that the on/off button is notoriously hard but no amount of pushing will work.

I have KO reader installed.

Any advice?
TIA

Uschiekid · 07-16-2021, 01:00 PM

Plug it in. That should boot it up. Especially if the battery has unexpectedly discharged.

frereroy · 07-16-2021, 01:11 PM

Quote:

Originally Posted by Uschiekid

Plug it in. That should boot it up. Especially if the battery has unexpectedly discharged.

Thanks for your input. It has been plugged in now for 10 minutes and nothing has happened. It still has the image of my PDF page with the notice saying that it is sleeping!

Uschiekid · 07-16-2021, 01:17 PM

Quote:

Originally Posted by frereroy

Thanks for your input. It has been plugged in now for 10 minutes and nothing has happened. It still has the image of my PDF page with the notice saying that it is sleeping!

When you plugged it in, did the power light do anything? What I mean is, usually when you plug it in, or turn it on, the power light flashes. I don't have a forma, so I don't know exactly where the light is on that device, but on my glo, it is near the power button - a small little pinhole, on my KA1, it is on the front top corner of the screen - a small square that lights up the outline (opposite to the power button which is on the back). The light tends to be red or blue or green when fully charged.

PS if the power light doesn't turn on/do anything, try a different cord or charger. The device is not receiving any power.

frereroy · 07-16-2021, 01:22 PM

On the Forma there is no power light.
I have tried 2 different cables and chargers but no go...

Uschiekid · 07-16-2021, 01:39 PM

That seems silly (I mean the lack of power light). I would try plugging in to a computer, just to see if that does anything. I would also try holding the power button down for ages....like well over 30 seconds...minutes or as long as you have the patience for... while plugged in (if that doesn't work, I would do it again after leaving it on the charger for a long time, ie 24 hours).

Is there any evidence of damage to the screen (ie a cracked substrate, which shows with non-straight lines where there should be none in the image)? If you don't know what that looks like, try uploading a picture here...people on this forum have often been able to detect the signs, even when it is not that obvious.

frereroy · 07-16-2021, 02:05 PM

Have got it rebooted finally with that notoriously hard power switch.
Thanks for your time and helpful suggestions @Uschiekid

jiminrussell · 07-16-2021, 02:57 PM

I realize your issue is resolved, but just so you know, the power light on the Forma is in the power button, it lights up when the device is being charged, or at least it does on mine. It also flashes when booting it up from a powered off state.

Sent fromTapatalk

frereroy · 07-16-2021, 03:17 PM

Quote:

Originally Posted by jiminrussell

I realize your issue is resolved, but just so you know, the power light on the Forma is in the power button, it lights up when the device is being charged, or at least it does on mine. It also flashes when booting it up from a powered off state.

Sent fromTapatalk

You are absolutely correct! I had never noticed it.
Thanks for pointing that out.

NiLuJe · 07-16-2021, 03:19 PM

Note that the charging LED is mostly driven by software in these specific circumstances, so, if the software crashed, it's not necessarily a great benchmark of stuff working as it should

.

(Checking if it starts blinking *is* a good indication that you managed to hard-reboot it properly, though).

Uschiekid · 07-16-2021, 03:26 PM

Glad you got it working!

Joliet Jake · 07-16-2021, 05:32 PM

Quote:

Originally Posted by Uschiekid

That seems silly (I mean the lack of power light).

I have a Kobo Forma and I can confirm that it does have a power light. It's a little white light on the side.

07-16-2021, 12:38 PM	#1
frereroy Enthusiast Posts: 36 Karma: 10 Join Date: May 2021 Location: Europe Device: Kobo Forma	Screen sleeping PDF 99% read will not turn on I was reading a newspaper page in PDF and today when I pick it up the screen says "Sleeping 99% read" and it just will not turn on. I know that the on/off button is notoriously hard but no amount of pushing will work. I have KO reader installed. Any advice? TIA

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07-16-2021, 01:00 PM	#2
Uschiekid Tenrec Posts: 724 Karma: 1076988 Join Date: Oct 2012 Device: Kobo Aura One, Kobo Glo	Plug it in. That should boot it up. Especially if the battery has unexpectedly discharged.

07-16-2021, 01:22 PM	#5
frereroy Enthusiast Posts: 36 Karma: 10 Join Date: May 2021 Location: Europe Device: Kobo Forma	On the Forma there is no power light. I have tried 2 different cables and chargers but no go...

07-16-2021, 01:39 PM	#6
Uschiekid Tenrec Posts: 724 Karma: 1076988 Join Date: Oct 2012 Device: Kobo Aura One, Kobo Glo	That seems silly (I mean the lack of power light). I would try plugging in to a computer, just to see if that does anything. I would also try holding the power button down for ages....like well over 30 seconds...minutes or as long as you have the patience for... while plugged in (if that doesn't work, I would do it again after leaving it on the charger for a long time, ie 24 hours). Is there any evidence of damage to the screen (ie a cracked substrate, which shows with non-straight lines where there should be none in the image)? If you don't know what that looks like, try uploading a picture here...people on this forum have often been able to detect the signs, even when it is not that obvious.

07-16-2021, 02:05 PM	#7
frereroy Enthusiast Posts: 36 Karma: 10 Join Date: May 2021 Location: Europe Device: Kobo Forma	Have got it rebooted finally with that notoriously hard power switch. Thanks for your time and helpful suggestions @Uschiekid

07-16-2021, 02:57 PM	#8
jiminrussell JimInRussell Posts: 355 Karma: 143302 Join Date: Nov 2010 Location: Russell Ontario Canada Device: kobo Aura One, Forma, Elipsa, Sage	I realize your issue is resolved, but just so you know, the power light on the Forma is in the power button, it lights up when the device is being charged, or at least it does on mine. It also flashes when booting it up from a powered off state. Sent fromTapatalk

07-16-2021, 03:19 PM	#10
NiLuJe BLAM! Posts: 13,506 Karma: 26047202 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E	Note that the charging LED is mostly driven by software in these specific circumstances, so, if the software crashed, it's not necessarily a great benchmark of stuff working as it should . (Checking if it starts blinking is a good indication that you managed to hard-reboot it properly, though).

07-16-2021, 03:26 PM	#11
Uschiekid Tenrec Posts: 724 Karma: 1076988 Join Date: Oct 2012 Device: Kobo Aura One, Kobo Glo	Glad you got it working!

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