Connect Software doesn't work with Vista x64

rcs1000 · 10-28-2006, 09:40 AM

Warning for all of you thinking of upgrading to 64-bit Vista... the Connect software doesn't seem to work. It won't install, claiming that "the installation was interrupted."

Such a pain...

hrbrmstr · 10-28-2006, 11:11 AM

OS X is my primary platform, but I'm running Vista on a PC for work as my other primary workstation and ran into this problem as well. Even the new, free Virtual PC 2007 won't help since it still does not have USB support.

I ended up having to install it in a Parallels VM under OS X. Imagine the disappointment that after doing all that I got to see how lame the CONNECT software is.

Sony really needs to get their act together.

Alexander Turcic · 10-28-2006, 11:49 AM

I second that. What would be even better if Sony made a publicly accessible API to their Web store, allowing us to write our own desktop tools.

rmeister0 · 10-28-2006, 12:22 PM

Does the connect software actually work in a Parallels VM session? I've tried it with fresh installs of both XP Home and XP Pro, with all the latest updates installed. The Connect software installs, but refuses to run. No error message either.

dotmike · 10-30-2006, 09:09 PM

rmeister0, I'm having the same problem. There are forum posts where people do have it running, however.

I don't know what the issue could be. It's possible a different build of Parallels, but more like some Windows + Parallels configuration setting.

Please post back if you find a solution.

dotmike · 10-30-2006, 11:43 PM

Weird... Parallels + Sony Connect is working on my MacBook (laptop), but not my Mac Pro (desktop).

Same Parallels Windows disk image!

More detail in this thread: https://www.mobileread.com/forums/sho...0&postcount=19

hrbrmstr · 10-31-2006, 07:32 AM

dotmike: I've been running Parallels since pre-public-beta and I can tell you that, while it's a nice tool, it's got a long way to go to be really polished and working as well as VWware. What I've seen of the Alpha builds of VMware for OS X indicates Parallels needs to get many things fixed in the next 4 months and add some major enhancements or they're going to be known as the cheaper VM software for the Mac.

Having said that, my Parallels is working on a MacBook Pro with a fully-patched XP image.

I sent salient event log entries (from the install) to the Vista team @ MS. Hopefully, they can at least tell me why the driver install is failing.

kcm · 11-01-2006, 06:27 PM

I was able to get Connect running in Vista by booting into XP and installing it there. I just run the executable in Vista. Any books added to the library in one OS don't appear when you boot into the other, and Connect won't see the Reader if you connect it while the software is running. You have to plug in the reader then start Connect to transfer books.

There are three types of Sony employees - the hardware guys are geniuses, the software guys are morons, and the legal guys are baby-eating monsters.

10-28-2006, 09:40 AM	#1
rcs1000 Gadget freak Posts: 32 Karma: 19 Join Date: Oct 2006	Connect Software doesn't work with Vista x64 Warning for all of you thinking of upgrading to 64-bit Vista... the Connect software doesn't seem to work. It won't install, claiming that "the installation was interrupted." Such a pain...

10-28-2006, 11:11 AM	#2
hrbrmstr OS X Wielding PRS-500 Own Posts: 6 Karma: 10 Join Date: Oct 2006 Location: Bethlehem, PA Device: Sony PRS-500	Frustration is shared OS X is my primary platform, but I'm running Vista on a PC for work as my other primary workstation and ran into this problem as well. Even the new, free Virtual PC 2007 won't help since it still does not have USB support. I ended up having to install it in a Parallels VM under OS X. Imagine the disappointment that after doing all that I got to see how lame the CONNECT software is. Sony really needs to get their act together.

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10-28-2006, 11:49 AM	#3
Alexander Turcic Fully Converged Posts: 18,171 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	I second that. What would be even better if Sony made a publicly accessible API to their Web store, allowing us to write our own desktop tools.

10-28-2006, 12:22 PM	#4
rmeister0 Addict Posts: 270 Karma: 298 Join Date: Mar 2005	Does the connect software actually work in a Parallels VM session? I've tried it with fresh installs of both XP Home and XP Pro, with all the latest updates installed. The Connect software installs, but refuses to run. No error message either.

10-30-2006, 09:09 PM	#5
dotmike Member Posts: 12 Karma: 10 Join Date: May 2006 Device: Sony PRS-500	rmeister0, I'm having the same problem. There are forum posts where people do have it running, however. I don't know what the issue could be. It's possible a different build of Parallels, but more like some Windows + Parallels configuration setting. Please post back if you find a solution.

10-30-2006, 11:43 PM	#6
dotmike Member Posts: 12 Karma: 10 Join Date: May 2006 Device: Sony PRS-500	Weird... Parallels + Sony Connect is working on my MacBook (laptop), but not my Mac Pro (desktop). Same Parallels Windows disk image! More detail in this thread: https://www.mobileread.com/forums/sho...0&postcount=19

10-31-2006, 07:32 AM	#7
hrbrmstr OS X Wielding PRS-500 Own Posts: 6 Karma: 10 Join Date: Oct 2006 Location: Bethlehem, PA Device: Sony PRS-500	dotmike: I've been running Parallels since pre-public-beta and I can tell you that, while it's a nice tool, it's got a long way to go to be really polished and working as well as VWware. What I've seen of the Alpha builds of VMware for OS X indicates Parallels needs to get many things fixed in the next 4 months and add some major enhancements or they're going to be known as the cheaper VM software for the Mac. Having said that, my Parallels is working on a MacBook Pro with a fully-patched XP image. I sent salient event log entries (from the install) to the Vista team @ MS. Hopefully, they can at least tell me why the driver install is failing.

11-01-2006, 06:27 PM	#8
kcm Junior Member Posts: 5 Karma: 10 Join Date: Oct 2006 Device: Sony Reader	I was able to get Connect running in Vista by booting into XP and installing it there. I just run the executable in Vista. Any books added to the library in one OS don't appear when you boot into the other, and Connect won't see the Reader if you connect it while the software is running. You have to plug in the reader then start Connect to transfer books. There are three types of Sony employees - the hardware guys are geniuses, the software guys are morons, and the legal guys are baby-eating monsters.

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