Amazon Metadata download error

rhubarb93 · 04-06-2026, 08:21 AM

Hello there.
Just wondering if anyone is having issues downloading metadata from Amazon?

I keep getting this error when Calibre tries to get data from Amazon. Been like this for a few days now.

Was going to report it on launchpad, but I don't have an account and it won't let me create one either.

#################### Log for After the Funeral ####################
Running identify query with parameters:
{'title': 'After the Funeral', 'authors': ['Agatha Christie'], 'identifiers': {'mobi-asin': 'B0046A9N2Q', 'goodreads': '11941091'}, 'timeout': 30}
Using plugins: Amazon.com Multiple Countries (1, 0, 0), Goodreads (1, 8, 4), Goodreads More Tags (1, 2, 1, 2), Smashwords Metadata (1, 0, 2), Amazon.com (1, 3, 18)
The log from individual plugins is below

****************************** Amazon.com Multiple Countries (1, 0, 0) ******************************
Found 0 results
Downloading from Amazon.com Multiple Countries took 1.3810625076293945
User-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36
Server: amazon
Downloading details from: https://www.amazon.com/dp/B0046A9N2Q
Failed to make identify query: 'https://www.amazon.com/s/?search-alias=aps&unfiltered=1&sort=relevanceexprank&field-keywords=B0046A9N2Q'
Traceback (most recent call last):
File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon
File "mechanize\_mechanize.py", line 241, in open_novisit
File "mechanize\_mechanize.py", line 313, in _mech_open
mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable

************************************************** ******************************

rhubarb93 · 04-06-2026, 08:31 AM

Here's the full log for another book:

Spoiler:

************************************************** ******************************

shiromargn · Yesterday, 11:14 AM

Created an account here just to say +1 to this issue. I can not download metadata from Amazon UK ever since I updated Calibre from a really old version. I could previously make as many calls as I wanted for metadata and now all I get is 503 errors. Wish I knew what old version of Calibre was working so I could revert

j_gang · Today, 04:33 PM

I am having a metadata issue, but I can no longer download book cover images. Came here looking for help but you are the only posting about a similar issue. I too am using the latest version, so not sure if that is the cause.

04-06-2026, 08:21 AM	#1
rhubarb93 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2025 Device: Kindle Scribe, Kobo Colour	Amazon Metadata download error Hello there. Just wondering if anyone is having issues downloading metadata from Amazon? I keep getting this error when Calibre tries to get data from Amazon. Been like this for a few days now. Was going to report it on launchpad, but I don't have an account and it won't let me create one either. #################### Log for After the Funeral #################### Running identify query with parameters: {'title': 'After the Funeral', 'authors': ['Agatha Christie'], 'identifiers': {'mobi-asin': 'B0046A9N2Q', 'goodreads': '11941091'}, 'timeout': 30} Using plugins: Amazon.com Multiple Countries (1, 0, 0), Goodreads (1, 8, 4), Goodreads More Tags (1, 2, 1, 2), Smashwords Metadata (1, 0, 2), Amazon.com (1, 3, 18) The log from individual plugins is below **************************** Amazon.com Multiple Countries (1, 0, 0) ************************** Found 0 results Downloading from Amazon.com Multiple Countries took 1.3810625076293945 User-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36 Server: amazon Downloading details from: https://www.amazon.com/dp/B0046A9N2Q Failed to make identify query: 'https://www.amazon.com/s/?search-alias=aps&unfiltered=1&sort=relevanceexprank&field-keywords=B0046A9N2Q' Traceback (most recent call last): File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon File "mechanize\_mechanize.py", line 241, in open_novisit File "mechanize\_mechanize.py", line 313, in _mech_open mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable ********************************************** ****************************

04-06-2026, 08:31 AM	#2
rhubarb93 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2025 Device: Kindle Scribe, Kobo Colour	Here's the full log for another book: Spoiler: #################### Log for The Adventure of the Christmas Pudding #################### Running identify query with parameters: {'title': 'The Adventure of the Christmas Pudding', 'authors': ['Agatha Christie'], 'identifiers': {'mobi-asin': 'B0046H95S6', 'goodreads': '59991266', 'amazon': 'B0046H95S6', 'amazon_uk': 'B0046H95S6'}, 'timeout': 30} Using plugins: Amazon.com Multiple Countries (1, 0, 0), Goodreads (1, 8, 4), Goodreads More Tags (1, 2, 1, 2), Smashwords Metadata (1, 0, 2), Amazon.com (1, 3, 18) The log from individual plugins is below **************************** Amazon.com Multiple Countries (1, 0, 0) ************************** Found 0 results Downloading from Amazon.com Multiple Countries took 1.3499703407287598 User-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Server: amazon Downloading details from: https://www.amazon.com/dp/B0046H95S6 Failed to make identify query: 'https://www.amazon.com/s/?search-alias=aps&unfiltered=1&sort=relevanceexprank&field-keywords=B0046H95S6' Traceback (most recent call last): File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon File "mechanize\_mechanize.py", line 241, in open_novisit File "mechanize\_mechanize.py", line 313, in _mech_open mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable ********************************************** ************************** ************************** Goodreads (1, 8, 4) ************************** Found 1 results Downloading from Goodreads took 1.3920700550079346 --- Title : The Adventure of the Christmas Pudding Author(s) : Agatha Christie Publisher : HarperCollins Tags : Mystery, Crime, Classics Series : Hercule Poirot #41 Languages : eng Rating : 1.9 Published : 1960-01-01T08:00:00+00:00 Identifiers : goodreads:59991266 Comments : Agatha Christie’s seasonal Poirot and Marple short story collection. First came a sinister warning to Poirot not to eat any plum pudding… then the discovery of a corpse in a chest… next, an overheard quarrel that led to murder… the strange case of the dead man who altered his eating habits… and the puzzle of the victim who dreamt his own suicide. What links these five baffling cases? The little grey cells of Monsieur Hercule Poirot! [GoodreadsMoreTags] Integration active identify - start. title=The Adventure of the Christmas Pudding, authors=['Agatha Christie'], identifiers={'mobi-asin': 'B0046H95S6', 'goodreads': '59991266', 'amazon': 'B0046H95S6', 'amazon_uk': 'B0046H95S6'} [GoodreadsMoreTags] Captured identifier 59991266 Get details attempt #1 Goodreads book url: 'https://www.goodreads.com/book/show/59991266' Trying to parse book json for 2022 web page format Json script node found, page in 2022+ html format parse_title: The Adventure of the Christmas Pudding parse_authors - author=Agatha Christie parse_details - goodreads_id: 59991266, mi: Title : The Adventure of the Christmas Pudding Author(s) : Agatha Christie parse_series: series_name='Hercule Poirot', series_index='41.0' parse_isbn: None parse_rating: 3.82 parse_comments: Agatha Christie’s seasonal Poirot and Marple short story collection. First came a sinister warning to Poirot not to eat any plum pudding… then the discovery of a corpse in a chest… next, an overheard quarrel that led to murder… the strange case of the dead man who altered his eating habits… and the puzzle of the victim who dreamt his own suicide. What links these five baffling cases? The little grey cells of Monsieur Hercule Poirot! Visiting image url: https://m.media-amazon.com/images/S/...i/59991266.jpg parse_tags: Mystery,Crime,Classics parse_publisher: HarperCollins parse_publish_date: 1960-01-01 08:00:00+00:00 (First published) parse_language: eng [GoodreadsMoreTags] Captured 1 result(s) for 59991266 ********************************************** ************************** ************************** Goodreads More Tags (1, 2, 1, 2) ************************** Found 1 results Downloading from Goodreads More Tags took 1.3916666507720947 --- Title : The Adventure of the Christmas Pudding Author(s) : Agatha Christie Tags : Mystery, Crime, Classics, Thriller Identifiers : goodreads:59991266 Received identifier from Goodreads plugin: 59991266 [59991266] Created worker https://www.goodreads.com/book/shelves/59991266 [59991266] Retrieving shelves from https://www.goodreads.com/book/shelves/59991266 [59991266] Found shelves: {'to-read': 23571, 'currently-reading': 1753, 'mystery': 1331, 'agatha-christie': 1171, 'christmas': 578, 'fiction': 438, 'crime': 419, 'short-stories': 356, 'classics': 309, 'owned': 198, 'audiobook': 186, 'poirot': 148, '2023': 143, 'hercule-poirot': 143, 'detective': 140, '2024': 137, 'mystery-thriller': 134, 'audiobooks': 134, '2025': 130, 'mysteries': 129, 'own': 120, '2022': 117, '2021': 113, 'series': 108, 'holiday': 104, 'books-i-own': 97, 'audio': 91, 'christie': 88, 'kindle': 83, '2020': 80, 'classic': 74, 'ebook': 73, 'agatha': 70, 'murder-mystery': 67, 'british': 64, 'winter': 64, 'library': 62, 'thriller': 56, 'crime-mystery': 56, 'tbr': 55, 'short-story': 54, 'physical-tbr': 53, '2019': 53, 'did-not-finish': 52, 'christmas-books': 52, 'wishlist': 52, '2018': 51, 'cozy-mystery': 49, 'adult': 48, 'mystery-crime': 47, 'crime-fiction': 45, 'england': 41, 'favorites': 41, 'english': 40, '2017': 39, 'owned-books': 39, 'audio-books': 38, '2016': 37, 'to-buy': 37, 'british-literature': 37, 'default': 36, 'holidays': 35, 'e-book': 35, '20th-century': 35, 'mystery-suspense': 34, 'my-library': 32, 'ebooks': 32, 'historical-fiction': 31, 'audio-book': 31, 'christmas-reads': 30, 'book-club': 29, '2015': 27, '1960s': 27, 'crime-thriller': 26, 'cozy-mysteries': 25, 'christie-agatha': 25, 'crime-mystery-thriller': 24, 'read-in-english': 24, 'novel': 24, 'detectives': 24, '2014': 23, 'my-books': 23, 'detective-fiction': 23, 'e-books': 23, 'read-in-2024': 22, 'cozy': 22, 'misterio': 22, 'read-in-2022': 21, 'audible': 21, 'winter-reads': 21, 'thriller-mystery': 21, 'uk': 21, 'murder': 21, '2026': 20, 'agatha-christie-poirot': 20, 'mystery-detective': 20, 'read-2023': 19, 'agatha-christie-hercule-poirot': 19, 'want-to-buy': 19, 'gialli': 19} [59991266] Tags after mapping: TagList({'Mystery': 1331, 'Crime': 419, 'Classics': 309, 'Thriller': 56, 'Adult': 48, 'Historical': 31, 'Fiction': 31}) [59991266] Tags after applying absolute threshold (10): TagList({'Mystery': 1331, 'Crime': 419, 'Classics': 309, 'Thriller': 56, 'Adult': 48, 'Historical': 31, 'Fiction': 31}) [59991266] Percentage threshold will be based on the following tags ([3, 4]): [('Classics', 309), ('Thriller', 56)] [59991266] Percentage threshold is 30% of 182.5 [59991266] Tags after applying percentage threshold (54.75): TagList({'Mystery': 1331, 'Crime': 419, 'Classics': 309, 'Thriller': 56}) [59991266] Goodreads result found, copying id, title & author ********************************************** ************************** ************************** Smashwords Metadata (1, 0, 2) ************************** Found 0 results Downloading from Smashwords Metadata took 4.1086649894714355 Querying: https://www.smashwords.com/books/sea...istmas+Pudding No Full Search section. Has the page changed? Building match list from found_ids: [] Matches: [] No matches found with identifiers, retrying using title and authors. Query: 'https://www.smashwords.com/books/search?query=The+Adventure+of+the+Christmas+Puddin g' Querying: https://www.smashwords.com/books/sea...istmas+Pudding No Full Search section. Has the page changed? Building match list from found_ids: [] Matches: [] No matches found with query: 'https://www.smashwords.com/books/search?query=The+Adventure+of+the+Christmas+Puddin g' ********************************************** ************************** ************************** Amazon.com (1, 3, 18) ************************** Found 0 results Downloading from Amazon.com took 1.32952880859375 User-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Server: amazon Downloading details from: https://www.amazon.com/dp/B0046H95S6 Failed to make identify query: 'https://www.amazon.com/s/?search-alias=aps&unfiltered=1&sort=relevanceexprank&field-keywords=B0046H95S6' Traceback (most recent call last): File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon File "mechanize\_mechanize.py", line 241, in open_novisit File "mechanize\_mechanize.py", line 313, in _mech_open mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable ********************************************** ************************** The identify phase took 4.23 seconds The longest time (4.108665) was taken by: Smashwords Metadata Merging results from different sources We have 1 merged results, merging took: 0.00 seconds ************************** Amazon.com Multiple Countries Covers **************************** Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36'), ('Accept', 'text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,/;q=0.8'), ('Upgrade-insecure-requests', '1'), ('Referer', 'https://www.amazon.com/')] Failed to download valid cover Took 1.1611697673797607 seconds No cached cover found, running identify User-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Server: amazon Failed to make identify query: 'https://www.amazon.com/s/?search-alias=stripbooks&unfiltered=1&sort=relevanceexpran k&field-title=Adventure+of+Christmas+Pudding&field-author=Agatha+Christie' Traceback (most recent call last): File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon File "mechanize\_mechanize.py", line 241, in open_novisit File "mechanize\_mechanize.py", line 313, in _mech_open mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable No cover found ************************************************ ************************** ************************** Goodreads Covers ************************** Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36')] Downloaded cover: 311x500 Took 0.08058571815490723 seconds Downloading cover from: https://m.media-amazon.com/images/S/...i/59991266.jpg ********************************************** ************************** ************************** Kindle hi-res covers Covers ************************** Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36')] Failed to download valid cover Took 3.9719135761260986 seconds ASIN not present in metadata Goodreads id present in metadata: 59991266 Fetching book details: https://www.goodreads.com/book/show/59991266 ISBN not present in metadata Searching Goodreads for book: https://www.goodreads.com/search?q=T...gatha+Christie Fetching book details: https://www.goodreads.com/book/show/...h2MgsN4&rank=1 Cover URLs: [] ********************************************** ************************** ************************** Smashwords Metadata Covers ************************** Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/145.0.0.0 Safari/537.36')] Failed to download valid cover Took 5.8668928146362305 seconds No cached cover found, running identify Querying: https://www.smashwords.com/books/sea...istmas+Pudding No Full Search section. Has the page changed? Building match list from found_ids: [] Matches: [] No matches found with identifiers, retrying using title and authors. Query: 'https://www.smashwords.com/books/search?query=The+Adventure+of+the+Christmas+Puddin g' Querying: https://www.smashwords.com/books/sea...istmas+Pudding No Full Search section. Has the page changed? Building match list from found_ids: [] Matches: [] No matches found with query: 'https://www.smashwords.com/books/search?query=The+Adventure+of+the+Christmas+Puddin g' No cover found ********************************************** ************************** ************************** Amazon.com Covers **************************** Request extra headers: [('User-agent', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36'), ('Accept', 'text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,/;q=0.8'), ('Upgrade-insecure-requests', '1'), ('Referer', 'https://www.amazon.com/')] Failed to download valid cover Took 1.1670219898223877 seconds No cached cover found, running identify User-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Server: amazon Failed to make identify query: 'https://www.amazon.com/s/?search-alias=stripbooks&unfiltered=1&sort=relevanceexpran k&field-title=Adventure+of+Christmas+Pudding&field-author=Agatha+Christie' Traceback (most recent call last): File "calibre\ebooks\metadata\sources\amazon.py", line 1540, in search_amazon File "mechanize\_mechanize.py", line 241, in open_novisit File "mechanize\_mechanize.py", line 313, in _mech_open mechanize._response.get_seek_wrapper_class..httper ror_seek_wrapper: HTTP Error 503: Service Unavailable No cover found ************************************************ **************************** Last edited by theducks; 04-06-2026 at 09:22 AM. Reason: spoilered logs

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Yesterday, 11:14 AM	#3
shiromargn Junior Member Posts: 1 Karma: 10 Join Date: Apr 2026 Device: Kindle	Created an account here just to say +1 to this issue. I can not download metadata from Amazon UK ever since I updated Calibre from a really old version. I could previously make as many calls as I wanted for metadata and now all I get is 503 errors. Wish I knew what old version of Calibre was working so I could revert

Today, 04:33 PM	#4
j_gang Junior Member Posts: 2 Karma: 10 Join Date: Jun 2019 Device: iPad Pro	I am having a metadata issue, but I can no longer download book cover images. Came here looking for help but you are the only posting about a similar issue. I too am using the latest version, so not sure if that is the cause.

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