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Old 02-02-2022, 12:07 PM   #1
tomsem
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Title has ‘gone missing’ in Library list

This is strange (and a little disturbing): I’ve been reading Stephen King’s The Stand (this is not the disturbing part). It is downloaded to 2 of my devices. But as of a day or two ago, it no longer shows up in Library listing on any of my devices (at least the ones I have checked so far). It does show up in Digital Content listing, and if I use Search with a Kindle or Kindle app, it shows up in search results. I’ve tried Sync (an option in the Kindle apps) but it didn’t fix it.

I wonder how many other books in my Library have this issue. Has anyone else here come across this issue or successfully resolved it?
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Old 02-02-2022, 12:36 PM   #2
Barbara1955
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check setting see if you have it on ALL Items...
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Old 02-02-2022, 01:41 PM   #3
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Never mind.
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Old 02-02-2022, 02:15 PM   #4
tomsem
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Quote:
Originally Posted by Barbara1955 View Post
check setting see if you have it on ALL Items...
It is not in DOWNLOADED (where it should be, as I’m reading it) and it is not in ALL either. Again it is not displaying in Library; it only appears in Search results.

Behavior seems similar regardless of which device I’m using: if I select it from search results, it downloads and opens, but after closing, it still does not appear in Library, except as the ‘recent thumbnail’, which lets me open it directly, as long as I don’t open some other book in the interim.

Removing it from device would be problematic on a Kindle, as you cannot remove it using Search results (probably would need to use Digital Content page action, or hook up via USB and use a file manager). With the apps, at least, you can archive it from Search results.

So it seems some issue with syncing to cloud. Again, main concern is that it is not just this one book, but (in keeping with theme of The Stand), it is a virus that may eventually infect other books. And thought you all might watch out for it (though you would need to either stumble on it like I did or do a detailed investigation).

I suppose I’ll have to try my luck with Customer Support.

Last edited by tomsem; 02-02-2022 at 02:26 PM.
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Old 02-02-2022, 11:19 PM   #5
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…and just like that, it is showing in Library again on all my devices.
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