Troubleshooting error: There was a problem with the document(s) you sent to Kindle

nelluk · 01-05-2017, 11:40 AM

I use Calibre to send .mobi files to my @kindle.com email address all the time, and it works great. I have one particular file that won't go through, though. It's an epub, that calibre converts to a .mobi and sends, just like always. After three tries it keeps getting rejected. I've also tried reconverting the epub with a polish before doing the mobi conversion.

Any tips to make this get through?

AnemicOak · 01-05-2017, 11:41 AM

Have you tried sending it from outside of Calibre, just to see if it make a difference?

nelluk · 01-05-2017, 11:53 AM

Quote:

Originally Posted by AnemicOak

Have you tried sending it from outside of Calibre, just to see if it make a difference?

Same issue there.

01-05-2017, 11:40 AM	#1
nelluk Junior Member Posts: 6 Karma: 10 Join Date: Dec 2011 Device: Kindle Paperwhite	Troubleshooting error: There was a problem with the document(s) you sent to Kindle I use Calibre to send .mobi files to my @kindle.com email address all the time, and it works great. I have one particular file that won't go through, though. It's an epub, that calibre converts to a .mobi and sends, just like always. After three tries it keeps getting rejected. I've also tried reconverting the epub with a polish before doing the mobi conversion. Any tips to make this get through?

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01-05-2017, 11:41 AM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Have you tried sending it from outside of Calibre, just to see if it make a difference?

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