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Old 12-08-2016, 01:14 AM   #1
AlexBell
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More Dropbox problems

The background to this post is that I routinely test ebooks I've done for the MR library on my iPad using iBooks and Bluefire Reader, and download them to these readers from Dropbox. And I use a computer using Windows 10 and an old iPad.

When I tried to copy the ePub version to Dropbox this afternoon I found that the Dropbox icon was no longer on the right end of the action bar on my laptop, though I could open and use Dropbox through the My Computer icon on my laptop screen. I loaded the ebook into Dropbox eventually, and was able to open it and read it on my Windows laptop. So it is there in Dropbox.

But when I open Dropbox on my iPad the ebook does not appear. So of course I can't download it to either of the ebook readers on the iPad.

Can anyone tell me please
- How can I get in touch with the Dropbox people to ask them what on earth is happening?
- How can I get the ebook I want to test into iBooks and Bluefire Reader on my iPad? There is a strange message about needing Photograph access, but I've no idea what it means or how to do what it want.
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Old 12-08-2016, 01:30 AM   #2
FizzyWater
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Did you try here at Dropbox?

https://www.dropbox.com/contact
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Old 12-08-2016, 02:50 AM   #3
AlexBell
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Quote:
Originally Posted by FizzyWater View Post
Did you try here at Dropbox?

https://www.dropbox.com/contact
Thank you: No, I'm afraid not. But I found my way to Dropbox to be greeted by a message that they had expired my password. After I reset my password I was able to get on to Dropbox. Strangely enough the new folder I had set up to contain the ebook I wanted to upload this afternoon had gone, and the ebook wasn't in Dropbox anymore.

I set up a new folder and uploaded the ebook, and was able to download it to iBooks and Bluefire. So the crisis is over. Later this evening I'll use the URL you gave me to find out why they 'expired' my password.

Thanks again for your help.
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