Newbie install problem

dmcentee · 10-21-2016, 05:01 PM

Hello,

I downloaded the 32 bit and 64 bit versions of Calibre.

I am having trouble installing. When I run either .msi file, there is a several minute delay and then I endup with a Windows Notepad document full of gibberish characters.

I have no idea what to do.

Any help would be appreciated.

Thanks

BetterRed · 10-21-2016, 07:41 PM

Try downloading from one of the alternative sites here ==> calibre - Download for Windows. ISPs have been known to cache corrupted copies, the alternative sites are HTTPS which thwarts their caching.

If that doesn't solve the problem I suggest you run a decent standalone virus scanner over your system - I favour Malwarebytes. And then use the [Microsoft] System File Checker tool to repair missing or corrupted system files.

If you want to try another .msi, this one is relatively harmless - BowPad - Stefan's Tools - it's a text editor tied with pretty ribbons

BR

theducks · 10-21-2016, 08:47 PM

If Notepad is opening on a MSI file, something has messed with Windows associations. (You would see this with any MSI file, not just Calibre)

You need to fix Windows.

or, as BR suggested
your ISP has intercepted the file and messed it up.

ONLY use the official Calibre site as a source of the MSI

dwig · 10-21-2016, 09:10 PM

The OP needs to either get a clean uncorrupted copy of the MSI or, more likely, fix the broken file associations in their Windows configuration. In the mean time, the OP could download and run the "Portable" versions. That version runs without being installed and would thus side-step the installer issues.

dmcentee · 10-28-2016, 01:08 PM

Thanks to everyone for their help. The problem, as some of your correctly identified, was the file association on my Windows PC. By right clicking on the MSI file, and opening with Microsoft installer, the installation worked fine.

10-21-2016, 05:01 PM	#1
dmcentee Junior Member Posts: 4 Karma: 10 Join Date: Oct 2016 Device: Kindle, iPad	Newbie install problem Hello, I downloaded the 32 bit and 64 bit versions of Calibre. I am having trouble installing. When I run either .msi file, there is a several minute delay and then I endup with a Windows Notepad document full of gibberish characters. I have no idea what to do. Any help would be appreciated. Thanks

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10-21-2016, 07:41 PM	#2
BetterRed null operator (he/him) Posts: 21,706 Karma: 29711016 Join Date: Mar 2012 Location: Sydney Australia Device: none	Try downloading from one of the alternative sites here ==> calibre - Download for Windows. ISPs have been known to cache corrupted copies, the alternative sites are HTTPS which thwarts their caching. If that doesn't solve the problem I suggest you run a decent standalone virus scanner over your system - I favour Malwarebytes. And then use the [Microsoft] System File Checker tool to repair missing or corrupted system files. If you want to try another .msi, this one is relatively harmless - BowPad - Stefan's Tools - it's a text editor tied with pretty ribbons BR

10-21-2016, 08:47 PM	#3
theducks Well trained by Cats Posts: 31,020 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	If Notepad is opening on a MSI file, something has messed with Windows associations. (You would see this with any MSI file, not just Calibre) You need to fix Windows. or, as BR suggested your ISP has intercepted the file and messed it up. ONLY use the official Calibre site as a source of the MSI

10-21-2016, 09:10 PM	#4
dwig Wizard Posts: 1,613 Karma: 6718541 Join Date: Dec 2004 Location: Paradise (Key West, FL) Device: Current:Surface Go & Kindle 3 - Retired: DellV8p, Clie UX50, ...	The OP needs to either get a clean uncorrupted copy of the MSI or, more likely, fix the broken file associations in their Windows configuration. In the mean time, the OP could download and run the "Portable" versions. That version runs without being installed and would thus side-step the installer issues.

10-28-2016, 01:08 PM	#5
dmcentee Junior Member Posts: 4 Karma: 10 Join Date: Oct 2016 Device: Kindle, iPad	Thanks to everyone for their help. The problem, as some of your correctly identified, was the file association on my Windows PC. By right clicking on the MSI file, and opening with Microsoft installer, the installation worked fine.

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