Install problem

[No Sade]

The installation appears to go as it should but after I can't start the program, get the following error

"Python function terminated unexpectedly
unsopported format character '('(0x28) at index 136(Error Code:1)"




I't may be because when i tried to uninstall the previous version it failed, stupid me forgot to shut it down. I forced the uninstall to quit, after wich almost everything was gone. I tried to clean the registry with CCleaner, and deleted the folder. Tried several times to unistall and reinstall the new version, but that does not work.

What to do???

[kovidgoyal]

You have to make sure the old version is fully uninstalled. See http://calibre-ebook.com/user_manual...ing-on-windows

[Plastic]

I have the exact same problem on both my XP machine and my Windows 7 64 bit machine. I have never before installed Calibre on either computer. Also, I have tried uninstall/reinstall to no avail. On first install, I was able to apply a few initial settings, when reinstalling I was not. Where are those settings stored?

Debug info:

link  hasn't been detected!
link  hasn't been detected!
Python function terminated unexpectedly
  unsupported format character '(' (0x28) at index 136 (Error Code: 1)
Traceback (most recent call last):
  File "site.py", line 103, in main
  File "site.py", line 85, in run_entry_point
  File "site-packages\calibre\debug.py", line 103, in main
  File "site-packages\calibre\gui2\main.py", line 136, in main
  File "site-packages\calibre\gui2\main.py", line 54, in run_gui
  File "site-packages\calibre\gui2\ui.py", line 227, in __init__
ValueError: unsupported format character '(' (0x28) at index 136
Exception in thread Thread-5 (most likely raised during interpreter shutdown):
Traceback (most recent call last):
  File "threading.py", line 525, in __bootstrap_inner
  File "site-packages\calibre\gui2\device.py", line 176, in run
  File "site-packages\wmi.py", line 169, in <module>
  File "site-packages\win32com\client\__init__.py", line 73, in GetObject
  File "site-packages\win32com\client\__init__.py", line 90, in Moniker
<type 'exceptions.TypeError'>: 'NoneType' object is not callable
Exception in thread Thread-3 (most likely raised during interpreter shutdown):
Traceback (most recent call last):
  File "threading.py", line 525, in __bootstrap_inner
  File "site-packages\calibre\utils\ipc\server.py", line 167, in run
  File "Queue.py", line 177, in get
  File "threading.py", line 252, in wait
<type 'exceptions.TypeError'>: 'NoneType' object is not callable

[kovidgoyal]

Are you using a localized version of windows and if so, in what language?

[Plastic]

Hi,

no they are both English versions, XP Professional and Windows 7 Professional (Dell OEM).

I found the settings btw, C:\Users\<Username>\AppData\Roaming\calibre in Windows 7; they are not deleted when uninstalling. Also, I found quite a few registry entries after uninstall in

HKEY_USERS\...\Software\Trolltech

HKEY_CURRENT_USER\Software\Trolltech

Thanks.

edit:

After deleting the settings and reinstalling, I noticed that the initial settings dialogue is in Swedish (despite me having an English language OS). I switched language to English in the "Region and Language" settings on the Control Panel and that did the trick =).

[kovidgoyal]

Settings are not supposed to be deleted. That error message is caused bya bug in Swedish translation. You can workaround it by editing the file global.py in the config directory and adding the line

language = 'en' at the bottom of the file

[Plastic]

Thanks, that works. I did however choose "English" in the initial settings dialogue (I prefer using English language Software), so I guess that is ignored.

Thanks for your help!