K4 Mac or PC Stuck Kindle Books

book64 · 01-05-2014, 07:34 AM

I have kindle for pc which has always worked well
However I just downloaded 3 or 4 free amazon books to my android tablet then realised 2 of them I really didn't want
So I went to manage my kindle on my tablet and deleted them
However later going to Kindle for PC I now find these 2 deleted books are trying to download and freezing my kindle for pc then it shuts down
Help

pdurrant · 01-05-2014, 07:38 AM

You might be able to delete them from your Amazon account through the Amazon web site.

HarryT · 01-05-2014, 07:42 AM

If Paul's suggestion doesn't work, get in touch with Kindle Customer Service; they'll be able to cancel the pending downloads for you.

book64 · 01-05-2014, 07:42 AM

Quote:

Originally Posted by pdurrant

You might be able to delete them from your Amazon account through the Amazon web site.

Sorry should have said I did that ( before I opened kindle for pc)

book64 · 01-05-2014, 08:40 AM

Thanks Will wait and see if it sorts itself first

nynaevelan · 01-05-2014, 12:31 PM

Quote:

Originally Posted by book64

I have kindle for pc which has always worked well
However I just downloaded 3 or 4 free amazon books to my android tablet then realised 2 of them I really didn't want
So I went to manage my kindle on my tablet and deleted them
However later going to Kindle for PC I now find these 2 deleted books are trying to download and freezing my kindle for pc then it shuts down
Help

Have you tried:

1. close k4pc
2. go to the directory where the k4pc db is, mine is at \users\name\app data\local\amazon\kindle\cache\db\.
3. delete any files that have -numbers. You should only have sockeye.dat and steelhead.dat files in that directory.
4. re-open k4pc.

If the app is still stuck with the books, de-register and then re-register the app. All should be well at this point, at least it is for me. If this does not work, then you will have to contact CS.

book64 · 01-06-2014, 03:14 AM

Quote:

Originally Posted by nynaevelan

Have you tried:

1. close k4pc
2. go to the directory where the k4pc db is, mine is at \users\name\app data\local\amazon\kindle\cache\db\.
3. delete any files that have -numbers. You should only have sockeye.dat and steelhead.dat files in that directory.
4. re-open k4pc.

If the app is still stuck with the books, de-register and then re-register the app. All should be well at this point, at least it is for me. If this does not work, then you will have to contact CS.

How do I find the App Data?

HarryT · 01-06-2014, 03:29 AM

It's a hidden folder. Go to "Folder Options" in Windows Control Panel and tell it to show hidden/system files.

book64 · 01-06-2014, 03:40 AM

Quote:

Originally Posted by HarryT

It's a hidden folder. Go to "Folder Options" in Windows Control Panel and tell it to show hidden/system files.

Will try thanks

book64 · 01-06-2014, 03:41 AM

[QUOTE=nynaevelan;2731180]Have you tried:

1. close k4pc
2. go to the directory where the k4pc db is, mine is at \users\name\app data\local\amazon\kindle\cache\db\.
3. delete any files that have -numbers. You should only have sockeye.dat and steelhead.dat files in that directory.
4. re-open k4pc.

QUOTE]

I only have only have sockeye.dat and steelhead.dat files in that directory.

Also my kindle for pc icon has changed

book64 · 01-06-2014, 04:56 AM

Should there have been more files in that folder then?

Now have de registered and re registered

Seems to have worked!
Tried a test to download a new book It kept saying no but eventually worked

I seem to have a different kindle icon now though

I have Windows 7

nynaevelan · 01-06-2014, 04:57 AM

[QUOTE=book64;2731713]

Quote:

Originally Posted by nynaevelan

Have you tried:

1. close k4pc
2. go to the directory where the k4pc db is, mine is at \users\name\app data\local\amazon\kindle\cache\db\.
3. delete any files that have -numbers. You should only have sockeye.dat and steelhead.dat files in that directory.
4. re-open k4pc.

QUOTE]

I only have only have sockeye.dat and steelhead.dat files in that directory.

Also my kindle for pc icon has changed

What do you mean changed? Are you on Win8? Are you using the Win8 version?

book64 · 01-06-2014, 04:58 AM

[QUOTE=nynaevelan;2731743]

Quote:

Originally Posted by book64

What do you mean changed? Are you on Win8? Are you using the Win8 version?

No Windows 7
Uploaded a pic of it.
Any ideas how I can get the correct icon to show now?

01-05-2014, 07:34 AM	#1
book64 Love reading Posts: 322 Karma: 1000352 Join Date: Jan 2012 Device: Samsung 8 mobile. Samsung 8 and 10 Tablets	Stuck Kindle Books I have kindle for pc which has always worked well However I just downloaded 3 or 4 free amazon books to my android tablet then realised 2 of them I really didn't want So I went to manage my kindle on my tablet and deleted them However later going to Kindle for PC I now find these 2 deleted books are trying to download and freezing my kindle for pc then it shuts down Help Last edited by book64; 01-05-2014 at 07:39 AM.

01-06-2014, 04:56 AM	#11
book64 Love reading Posts: 322 Karma: 1000352 Join Date: Jan 2012 Device: Samsung 8 mobile. Samsung 8 and 10 Tablets	Should there have been more files in that folder then? Now have de registered and re registered Seems to have worked! Tried a test to download a new book It kept saying no but eventually worked I seem to have a different kindle icon now though I have Windows 7 Attached Images

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01-05-2014, 07:38 AM	#2
pdurrant The Grand Mouse 高貴的老鼠 Posts: 73,939 Karma: 315160596 Join Date: Jul 2007 Location: Norfolk, England Device: Kindle Oasis	You might be able to delete them from your Amazon account through the Amazon web site.

01-05-2014, 07:42 AM	#3
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	If Paul's suggestion doesn't work, get in touch with Kindle Customer Service; they'll be able to cancel the pending downloads for you.

01-05-2014, 08:40 AM	#5
book64 Love reading Posts: 322 Karma: 1000352 Join Date: Jan 2012 Device: Samsung 8 mobile. Samsung 8 and 10 Tablets	Thanks Will wait and see if it sorts itself first

01-06-2014, 03:29 AM	#8
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	It's a hidden folder. Go to "Folder Options" in Windows Control Panel and tell it to show hidden/system files.

01-06-2014, 03:41 AM	#10
book64 Love reading Posts: 322 Karma: 1000352 Join Date: Jan 2012 Device: Samsung 8 mobile. Samsung 8 and 10 Tablets	[QUOTE=nynaevelan;2731180]Have you tried: 1. close k4pc 2. go to the directory where the k4pc db is, mine is at \users\name\app data\local\amazon\kindle\cache\db\. 3. delete any files that have -numbers. You should only have sockeye.dat and steelhead.dat files in that directory. 4. re-open k4pc. QUOTE] I only have only have sockeye.dat and steelhead.dat files in that directory. Also my kindle for pc icon has changed

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