Official Kobo Support Choices

[taming]

I went to Get Satisfaction to see what the buzz was there. It has been an official support forum for Kobo, but that is ending Sept 30.

Kobo recommends the following:
https://getsatisfaction.com/kobo/top...t_satisfaction

Effective September 30, 2013, Kobo will no longer be utilizing Get Satisfaction and we will be closing this page. Your feedback is very important to us, so please visit us through one of our other channels where you can also hear about promotions, contests, and other reading-related information as well as chat with like-minded passionate Readers.

Kobo’s Twitter feed can be reached by tweeting to @KoboHelp. You can also find us on Facebook at https://www.facebook.com/kobo, or visit our blog at http://cafe.kobo.com/ to receive valuable updates about what’s new and exciting at Kobo. For support via email, please contact us at help@kobo.com

You can also get information about the various devices, phone support, and chat with a Kobo rep linked from here:
http://www.kobo.com/help?

All the phone numbers are listed here:
http://www.kobo.com/help/customer-care-phones/#NA