Problem downloading upgrades to Calibre

Geramita · 08-22-2011, 04:10 PM

Hi all,
Perhaps there is already a thread on this issue, but I didn't see it. I'm new here so perhaps I've looked in the wrong place.

Anyway, I move my ThinkPad back and forth between home and office, although I am working more from home lately. When I try to download the Calibre upgrades at home, they start, go for a while and then stop. I have also tried with SourceForge and that went to "9 seconds remaining" and then stopped cold. It did that several times.

I've tried downloading, with the same computer, from my office and it works fine.

I'm stumped about the reason for the problem. It only happens with this software. I have downloaded, from home, other "exe" files without a problem. Anyone have a suggestion?

This problem doesn't render Calibre useless (thank God! I love the software!) but it is annoying to have to wait, sometimes for a long time (especially when I am out of the country and only working from home).

Any suggestions would be much appreciated.

Thanks, Tony Geramita

Manichean · 08-22-2011, 04:17 PM

If you have some kind of antivirus/firewall running, try to disable that temporarily while downloading the update (and only downloading the update). Also, if you're using one, disable your download accelerator/manager.
Is your internet connection stable otherwise? Can you download other files from code.google.com and sourceforge.net (the two official Calibre mirrors)?

Geramita · 08-22-2011, 04:24 PM

OK, I'll try that. Thanks for the advice and I'll let you know. Strange that I have the same firewalls at work, but ..... no problem.
Cheers, Tony

Geramita · 08-22-2011, 04:33 PM

Quote:

Originally Posted by Manichean

If you have some kind of antivirus/firewall running, try to disable that temporarily while downloading the update (and only downloading the update). Also, if you're using one, disable your download accelerator/manager.
Is your internet connection stable otherwise? Can you download other files from code.google.com and sourceforge.net (the two official Calibre mirrors)?

Hi Manichean,

I just tried what you suggested, turned off the Symantec protection etc. and tried the download. It stopped after about 40%.

I was sort of hoping your suggestion would work. (I did reset the protection after, so don't worry about that.)

Cheers, Tony

Manichean · 08-22-2011, 04:43 PM

Hm. What OS and browser are you using? Are you using any browser plugins like Noscript, Adblockers, or the like? Did you try clearing your browser cache before redownloading?

Geramita · 08-22-2011, 10:15 PM

I'm using Windows XP. No browser plugins. I don't know where the browser cache is, so I didn't clear it. I can try looking for that now and trying again. This time with SourceForge.
I'll let you know w3hat happens.

Cheers, Tony

Geramita · 08-22-2011, 10:36 PM

I just tried what you said. I cleared the browser cache and history, shut off the Symantec protection and tried downloading from SourceForge. I got 98% of the file and then it stopped. It was at a speed of 98KB/sec (average) and took a while to get to the place it did. It's what always happens with the SourceForge link: very slow and goes further but doesn't ever finish.

Cheers, Tony

Manichean · 08-23-2011, 01:34 AM

Does that happen with other files from Sourceforge as well? What about the Google Code mirror (it's the one the standard download link points to)? Can you download other files from the net without problems?

Geramita · 08-26-2011, 09:52 AM

Quote:

Originally Posted by Manichean

Does that happen with other files from Sourceforge as well? What about the Google Code mirror (it's the one the standard download link points to)? Can you download other files from the net without problems?

I'm not sure about Sourceforge downloads, but I have downloaded other files without problems. I'll try downloading the file you suggested and let you know. Thanks for your help.

Geramita · 08-26-2011, 11:45 AM

Quote:

Originally Posted by Manichean

Does that happen with other files from Sourceforge as well? What about the Google Code mirror (it's the one the standard download link points to)? Can you download other files from the net without problems?

Hi, Maybe I misunderstood your question, but I went to Sourceforge and downloaded, without difficulty, their Google Chrome interface. It downloaded fine. I tried using it to download the Calibre and got to the last 2 seconds of the download, when it stopped.

I'm stumped by this.

Cheers, Tony

Manichean · 08-26-2011, 04:25 PM

Quote:

Originally Posted by Geramita

Hi, Maybe I misunderstood your question, but I went to Sourceforge and downloaded, without difficulty, their Google Chrome interface. It downloaded fine. I tried using it to download the Calibre and got to the last 2 seconds of the download, when it stopped.

I'm stumped by this.

I've no idea what you mean by Google Chrome interface. What I meant is that you should either download Calibre from here or from here without having any antivirus or download managers/accelerators activated.

Geramita · 08-27-2011, 10:34 AM

Quote:

Originally Posted by Manichean

I've no idea what you mean by Google Chrome interface. What I meant is that you should either download Calibre from here or from here without having any antivirus or download managers/accelerators activated.

The Google Chrome Interface with the Internet is something that Sourceforge offers to be downloaded. I only mentioned that because it was something that I downloaded, from Sourceforge, with no problem.

I tried the two download locations you mentioned. The sourceforge went to 98% and then stopped while the other went to 43% and stopped.

It's all a bit weird. (Yes, I did shut off the Anti-virus stuff while I tried these downloads.)

Thanks for your help.

08-22-2011, 04:10 PM	#1
Geramita Member Posts: 15 Karma: 10 Join Date: Jul 2011 Location: Sometimes Canada, sometimes Italy Device: Sony Reader	Problem downloading upgrades to Calibre Hi all, Perhaps there is already a thread on this issue, but I didn't see it. I'm new here so perhaps I've looked in the wrong place. Anyway, I move my ThinkPad back and forth between home and office, although I am working more from home lately. When I try to download the Calibre upgrades at home, they start, go for a while and then stop. I have also tried with SourceForge and that went to "9 seconds remaining" and then stopped cold. It did that several times. I've tried downloading, with the same computer, from my office and it works fine. I'm stumped about the reason for the problem. It only happens with this software. I have downloaded, from home, other "exe" files without a problem. Anyone have a suggestion? This problem doesn't render Calibre useless (thank God! I love the software!) but it is annoying to have to wait, sometimes for a long time (especially when I am out of the country and only working from home). Any suggestions would be much appreciated. Thanks, Tony Geramita

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08-22-2011, 04:17 PM	#2
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	If you have some kind of antivirus/firewall running, try to disable that temporarily while downloading the update (and only downloading the update). Also, if you're using one, disable your download accelerator/manager. Is your internet connection stable otherwise? Can you download other files from code.google.com and sourceforge.net (the two official Calibre mirrors)?

08-22-2011, 04:24 PM	#3
Geramita Member Posts: 15 Karma: 10 Join Date: Jul 2011 Location: Sometimes Canada, sometimes Italy Device: Sony Reader	OK, I'll try that. Thanks for the advice and I'll let you know. Strange that I have the same firewalls at work, but ..... no problem. Cheers, Tony

08-22-2011, 04:43 PM	#5
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	Hm. What OS and browser are you using? Are you using any browser plugins like Noscript, Adblockers, or the like? Did you try clearing your browser cache before redownloading?

08-22-2011, 10:15 PM	#6
Geramita Member Posts: 15 Karma: 10 Join Date: Jul 2011 Location: Sometimes Canada, sometimes Italy Device: Sony Reader	I'm using Windows XP. No browser plugins. I don't know where the browser cache is, so I didn't clear it. I can try looking for that now and trying again. This time with SourceForge. I'll let you know w3hat happens. Cheers, Tony

08-22-2011, 10:36 PM	#7
Geramita Member Posts: 15 Karma: 10 Join Date: Jul 2011 Location: Sometimes Canada, sometimes Italy Device: Sony Reader	I just tried what you said. I cleared the browser cache and history, shut off the Symantec protection and tried downloading from SourceForge. I got 98% of the file and then it stopped. It was at a speed of 98KB/sec (average) and took a while to get to the place it did. It's what always happens with the SourceForge link: very slow and goes further but doesn't ever finish. Cheers, Tony

08-23-2011, 01:34 AM	#8
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	Does that happen with other files from Sourceforge as well? What about the Google Code mirror (it's the one the standard download link points to)? Can you download other files from the net without problems?

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