04-24-2010, 11:40 AM
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#31 |
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Junior Member
 Posts: 7
Karma: 10
Join Date: Apr 2010
Device: Astak Pocket Pro
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USB problem on Vista too
I just got a brand new Pocket Pro this week. When I tried to connect it to my Vista PC, the PC said USB device not recognized. The symptom seems very much like the original poster's.
I tried 3 different cables, 2 different Vista PCs, and multiple ports. I tried to disable the USB2 Mode through the Device Manager. (by the way, it says Intel ICH8 Family USB2..) I tried reset button. I verified keyboard is not locked. I connected the cable to PC first, then to the PP. Nothing worked so far. Is there anything else I could try? |
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04-24-2010, 12:39 PM
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#32 |
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Grand Sorcerer
 
Posts: 11,470
Karma: 13095790
Join Date: Aug 2007
Location: Grass Valley, CA
Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7
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In the device manager were there any unknown devices listed? They may be proceeded with a yellow !. If so delete the device and try again. Once they exist the device will never connect. Hopefully it will connect after that.
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