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Connoisseur
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Karma: 374269
Join Date: Nov 2012
Location: Stockton, NJ
Device: Kobo Sage (Formerly KKB, PW1, PW3, KV, OA3)
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New Paperwhite 12th gen cable charge only?
Call me stupid, but I can’t seem to be able to use the USB C cable that came with my new kindle for data transfer. Is it a charging-only cable? Is this yet another way Amazon is discouraging the sideloading of books through USB transfer?
Using a different cable lets me mount and transfer files without issue. This is exactly the kind of nonsensical restriction that sours long-term customers’ opinions of Amazon. Sent from my iPhone using Tapatalk |
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Weirdo
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Karma: 11941602
Join Date: Nov 2019
Location: Wuppertal, Germany
Device: Kobo Sage, Kobo Libra 2, Boox Note Air 2+
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Are you, by any chance, using macOS or Linux?
If you're on Linux, make sure to start Calibre before you connect your Kindle, because it's using MTP and only 1 application can use MTP at the same time. By default, this will be your file browser, so boot up Calibre first. If you're on macOS, you need an application for MTP. Either the official app or openMTP. Both work fine. |
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Fanatic
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Karma: 3579239
Join Date: Jul 2023
Device: Scribe 2022, OA2, PRS-350
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The included cable should be fine for both charge and data. Have you tried the cable on a different device? If it still doesn't work on something else, contact Amazon Customer Support and get a replacement cable. Amazon isn't pulling any tricks. Their own User Guide tells you that you can use their cable for data.
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Resident Curmudgeon
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Karma: 150249619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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#5 |
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Connoisseur
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 98
Karma: 374269
Join Date: Nov 2012
Location: Stockton, NJ
Device: Kobo Sage (Formerly KKB, PW1, PW3, KV, OA3)
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