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Old 10-17-2024, 05:58 PM   #1
Mr.Toad
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Sideloaded fonts on 12th gen paperwhite

The new paperwhite arrived today and it seems that, while sideloaded fonts work, they don’t stick: after closing and reopening a book, the font reverts to Bookerly.

Firmware 5.17.0.

On a sideloaded AZW3 book, the font does stick. Any ideas other than converting everything to AZW3?
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Old 10-17-2024, 06:01 PM   #2
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Yeah, kfx books have this bug since around 5.16.10
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Old 10-18-2024, 09:47 PM   #3
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Quote:
Originally Posted by Mr.Toad View Post
The new paperwhite arrived today and it seems that, while sideloaded fonts work, they don’t stick: after closing and reopening a book, the font reverts to Bookerly.

Firmware 5.17.0.

On a sideloaded AZW3 book, the font does stick. Any ideas other than converting everything to AZW3?
I use custom fonts and have only seen this issue one time. I cannot reproduce it.

But I do not normally side load anything. Is that what you are doing? That may explain why I cannot reproduce it. (will try it now...)
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Old 10-18-2024, 10:03 PM   #4
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Hah, this has become a fascinating phenomenon among Kindle users. Now, it’s even appearing on brand new devices—it’s unbelievable. I have a Kindle Scribe and an 11th-generation Kindle Basic. After one of the updates, my Scribe suddenly couldn’t use custom fonts anymore, but my Basic Kindle works just fine (with the latest system). This seems to be an intermittent yet widespread issue. According to a Google search, people have been reporting this problem since last year, and some even got a replacement from Amazon without resolving it, though there are cases where it was fixed. My suggestion is to request a replacement from Amazon, as it’s clear they haven’t given this issue enough attention (since it still exists on both new systems and devices).
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Old 10-18-2024, 10:15 PM   #5
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My suggestion is to request a replacement from Amazon, as it’s clear they haven’t given this issue enough attention (since it still exists on both new systems and devices).
I'm skeptical that a physical replacement would resolve what sounds more like a software issue
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Old 10-18-2024, 10:46 PM   #6
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Quote:
Originally Posted by tomsem View Post
I use custom fonts and have only seen this issue one time. I cannot reproduce it.

But I do not normally side load anything. Is that what you are doing? That may explain why I cannot reproduce it. (will try it now...)
Some books are loaded from Calibre (AWZ3) and the custom fonts are fine.

Other books loaded from the Kindle store all have this problem.

My Scribe on 5.16.21 is fine with all books.
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Old 10-18-2024, 11:09 PM   #7
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Quote:
Originally Posted by Mr.Toad View Post
Some books are loaded from Calibre (AWZ3) and the custom fonts are fine.

Other books loaded from the Kindle store all have this problem.

My Scribe on 5.16.21 is fine with all books.
Okay, so the issue is with a KFX download from your Amazon library. Another hypothesis bytes the dust.

Also my side-loaded KFX (Scribe) displays my custom font so again, no reproduction.

Would you mind posting a listing of your /fonts folder?

Another hypothesis: "something" in the /fonts folder is interfering with opening the custom font. When the open fails, Kindle reverts to default Bookerly.

Last edited by tomsem; 10-18-2024 at 11:41 PM.
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Old 10-19-2024, 09:14 AM   #8
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Quote:
Originally Posted by tomsem View Post
Okay, so the issue is with a KFX download from your Amazon library. Another hypothesis bytes the dust.

Also my side-loaded KFX (Scribe) displays my custom font so again, no reproduction.

Would you mind posting a listing of your /fonts folder?

Another hypothesis: "something" in the /fonts folder is interfering with opening the custom font. When the open fails, Kindle reverts to default Bookerly.
Here it is:
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Old 10-19-2024, 08:07 PM   #9
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Here it is:
Thanks!

I believe Kindle will only use Regular, Bold, Italic, and BoldItalic. I wonder if removing the others will help?
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Old 10-19-2024, 08:40 PM   #10
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Quote:
Originally Posted by tomsem View Post
Thanks!

I believe Kindle will only use Regular, Bold, Italic, and BoldItalic. I wonder if removing the others will help?
Thanks for the suggestion. I tried removing the unneeded ones and the problem persists.

I hadn't tried a side loaded KFX file and just did - same problem, so it's not just store loaded books.
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Old 10-19-2024, 09:41 PM   #11
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I recently returned a gen 1 scribe for having this issue, and have bought a gen 2 scribe in the hopes that the new devices won’t have this problem. Looks like the problem persists, even on the new devices. If my new scribe (arriving December 4) still has this problem, I’m sticking with Kobo!!!
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Old 10-24-2024, 10:54 AM   #12
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I'm on 5.16.9 and I've never encountered this problem. Majority of my fonts are in .otf format, a few of them in .ttf.
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Old 10-24-2024, 01:26 PM   #13
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Yep, that’s why I wrote in post #2 that it started on 5.16.10
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Old 10-24-2024, 05:05 PM   #14
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I was just confirming that. That bug was the reason for me staying on 5.16.9.
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Old 10-25-2024, 01:14 AM   #15
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Firmware update 5.17.1 had fixed the font problem I was having on my Gen 11 Paperwhite.

Then I got a Gen 12...

It arrived with 5.17.0 (which I didn't even know was a thing) and now whatever sideloaded font I'm using defaults to Bookerly whenever I blink. I'm guessing the problem will be fixed by an update to Gen 12's equivalent of 5.17.1, if that ever happens.

Other than that, I'm delighted with the new Paperwhite. For me, it was worth it.
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