Kobo Bug thread

[Razzy]

Product: Kobo Libra Colour
Firmware: 4.41.23145-4.42.23296
Plugins: None
File types: Irrelevant
Sideloaded or from Kobobooks: Irrelevant
On external SD: Not applicable
Steps to reproduce: [LIST=1] Open the list of wifi networks.
Current result: only 2.4 GHz and mixed 2.4/5 GHz networks are listed, no pure 5 GHz networks are listed, inputting network info manually doesn't work, when connecting to mixed type networks the reader uses the 2.4 gHz band.
Workaround: None so far.

[Artemis*]

Originally Posted by Razzy

Product: Kobo Libra Colour
Firmware: 4.41.23145-4.42.23296
Plugins: None
File types: Irrelevant
Sideloaded or from Kobobooks: Irrelevant
On external SD: Not applicable
Steps to reproduce: [LIST=1] Open the list of wifi networks.
Current result: only 2.4 GHz and mixed 2.4/5 GHz networks are listed, no pure 5 GHz networks are listed, inputting network info manually doesn't work, when connecting to mixed type networks the reader uses the 2.4 gHz band.
Workaround: None so far.

We have two ISPs because my husband works from home and a solid connection is required (prefacing with this to explain why I have two internet service providers).

I'm having the exact same issue with AT&T. Every device in my house can see both the 2.4 GHz and 5 GHz networks—except my Kobo Libra Color. It just doesn't detect the 5 GHz.

It connects to 5 GHz just fine on Xfinity. My husband has everything configured the same way, so there’s no logical reason it shouldn’t be seeing 5 GHz on AT&T.