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#1 |
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Calibre 8.4 keeps crashing when adding books, sometimes it just won't open.
Here are some of the different errors: Spoiler:
Things I've tried: -Full text - Disabiled and Deleted the full text search db files -Metadata - Deleted and spent 17 hrs rebuilding the metadata.db file -Maintenance - Check library showed no errors -Uninstalled & Reinstalled - 8.4 and even downgraded to a version of 7 I still had -Windows - SFC /scan now and dism /online /cleanup-image /scanhealth and restorehealth show no problems -Locations - Database is on an internal D drive, and I have tried moving calibre program from C drive to D drive and back again with no change. - Debug & No 3rd Party Plugins: still crashes in debug mode and debug w/no 3rd party plugins There are 27,173 books in the database I've gone through the threads trying a bunch of different things and I am stumped Last edited by theducks; 05-22-2025 at 07:31 PM. Reason: SPOILER LOG files |
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#2 |
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On a random thought, I created a new library and loaded 8.4.1000 and so far no crashes or issues.
Going back to the other library and still all the crashes in the world. |
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#3 |
null operator (he/him)
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Just to make sure it is not interference from a third party program, try Windows Safe mode.
You might have to rebuild the library, see ==>> https://www.mobileread.com/forums/sh...93&postcount=4 BR Last edited by BetterRed; 05-22-2025 at 07:22 PM. Reason: grammar |
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#4 | |
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Quote:
I had tried it in windows safe mode, and I doubly checked to make sure even windows security and defender were set to off. I have a feeling I might just have to rebuild the library though ... I tried rebuilding the metadata.db and that didn't solve it either. It's a pretty new computer, less than a year old, and the only things installed at Calibre, Office 2017, and Adobe Digital Editions, Kindle 4 PC, and Firefox. I really hope I don't have to re-add all 27k books... but I might just have to at this point. Oof! |
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#5 |
creator of calibre
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Those definitely look like corruption issues in your library. You say you tried rebuild library database? What happened when you did?
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#6 | |
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Quote:
Moderator Notice Changed to attachment. Please follow MR image guidelines I did, and after over 12 hrs or so it showed it as done. So I added another book and it immediately crashed and gave me more of those errors. I did both of the delete metadata and restore, and then I tried the starting from a blank and add books from the old folder. With the delete metadata and restore, I still get crashes. With the add books it added only 900 of the 27k and then crashed. I also checked both hard drives (internal C and D) for errors (chkdsk and windows error checking) and defrag and found no problems. Even downloaded a hard drive S.M.A.R.T program and it found no issues with either drive. see attachment But it's still crashing constantly and I can't figure it out. Last edited by theducks; 05-23-2025 at 12:13 AM. |
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#7 | |
null operator (he/him)
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Quote:
BR |
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#8 | |
Junior Member
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Quote:
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#9 |
creator of calibre
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Reboot in safe mode and run
calibredb restore_database -r in a windows command prompt After that finishes try starting calibre while still in safe mode as calibre --ignore-plugins and see if it is working. |
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#10 |
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Some success! In safe mode it took just over 24hrs, but it rebuilt and seemed to run fine. Only thing missing were my custom icons and custom metadata. I really hope I didn't lose those.
The calibre_db_restore_report.txt does show a few errors like this: Spoiler:
and Spoiler:
But it was just like 10 books so not a big deal. When restarting the computer in normal mode I first got this error: Spoiler:
I changed it to run as administrator and it opened fine the first couple of times, and then it crashed hard the next few. Task manager shows nothing running in the background either, so it's a hard closure. When I attempted to add 3 books (in admin mode), once again, hard closure, and I got that database error once. I retried and now I'm getting the original error when adding books: Spoiler:
It seemed to work fine under safe mode but still being problematic on regular. This is a pretty new, clean build of windows, no a/v software like malwarebytes, it's on an internal hard drive and has been working fine since 2017! Is there anything else I can try? Thanks for the help! |
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#11 |
null operator (he/him)
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If calibre runs OK in safe mode it but not in normal mode, then its almost certainly interference from a 3rd party program you run at start up, which can be seen in the Task Manager Startup tab.
See ==>> calibre freezes/crashes? The only sure way to discover the culprit is via a methodical process of one-by-one elimination… don't try to second guess. BR |
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#12 |
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Thanks! I went through that list, and I'm still pretty flumoxed because there really isn't much installed on this system at all.
As you can see the startup that is enabled is pretty limited, and the stuff that's disabled below are things like Copilot, Xbox, and Teams. Under Processes, you can see there's not a lot running under background that isn't standard windows, and same with the processes. But you're right, logically something is running in main mode that isn't in safe mode, and all I can think of is the NVIDIA drivers or Adobe Creative Cloud, but that makes no sense at all. I even checked on the permissions of everything, and all seems good, like the temp file mentioned at that link. Only other thing mentioned was to try the 32 bit version, but I didn't find one and I've got a feeling that there isn't one anymore. |
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#13 |
null operator (he/him)
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What version of Windows is that, on up-to-date Win10 I see the description the file in the Name column of Task Manager, not the executable name - see attachment.
BR |
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#14 |
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@MikesBooks are you by any chance syncing your library to some cloud server? If not, what happens if you disable your AV?
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#15 | ||
Junior Member
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Quote:
Processor Intel(R) Core(TM) i9-14900KF, 3200 Mhz, 24 Core(s), 32 Logical Processor(s) Installed Physical Memory (RAM) 64.0 GB I added the other column so you can see what is enabled and disabled. Quote:
As for AV, I turned off windows defender and only manually ran it the other night just to make sure the system was clean. Thanks for the help!!! |
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Tags |
calibre 8.4.0, crashing, techsupport |
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