PW4 Connected but could not reach the internet.

Terrails · 03-24-2021, 03:42 PM

While trying to fake-register my kindle, which I did successfully, I have noticed in my Pi-hole that the kindle was doing a ton of DNS queries towards a cloudfront.net server (2-3 queries a minute). I've decided to block this via Pi-hole to see if it will have any consequences and the kindle immediately threw the following error:

Code:

Connection Failed
Your Kindle connected to the Wi-Fi network but could not reach the Internet. 
Contact your Internet Service Provider for further assistance

I have also tried using /etc/hosts to redirect the URL to 127.0.0.1, and I was expecting the same error, but the DNS query was still being sent to the Pi-hole, so it's bypassing /etc/hosts.
From my point of view, it seems like the kindle is using this domain to check if its online, so my question is the following. Would it be possible to disable this check, but still have wifi? I don't really feel like the kindle has to ping the "mothership" every 20 seconds. Would there be a way to check the "online" status some other way than pinging amazon's servers?

katadelos · 03-24-2021, 03:58 PM

What happens if you create an empty file called "WIFI_NO_NET_PROBE" at the root of the userspace partition (i.e /mnt/us/WIFI_NO_NET_PROBE)?

Terrails · 03-24-2021, 04:58 PM

That might have actually fixed it. Thank you

03-24-2021, 03:42 PM	#1
Terrails Junior Member Posts: 4 Karma: 10 Join Date: Jan 2021 Device: Paperwhite 4 10th Generation (2018)	Connected but could not reach the internet. While trying to fake-register my kindle, which I did successfully, I have noticed in my Pi-hole that the kindle was doing a ton of DNS queries towards a cloudfront.net server (2-3 queries a minute). I've decided to block this via Pi-hole to see if it will have any consequences and the kindle immediately threw the following error: Code: Connection Failed Your Kindle connected to the Wi-Fi network but could not reach the Internet. Contact your Internet Service Provider for further assistance I have also tried using /etc/hosts to redirect the URL to 127.0.0.1, and I was expecting the same error, but the DNS query was still being sent to the Pi-hole, so it's bypassing /etc/hosts. From my point of view, it seems like the kindle is using this domain to check if its online, so my question is the following. Would it be possible to disable this check, but still have wifi? I don't really feel like the kindle has to ping the "mothership" every 20 seconds. Would there be a way to check the "online" status some other way than pinging amazon's servers?

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03-24-2021, 03:58 PM	#2
katadelos rm -rf / Posts: 219 Karma: 3333683 Join Date: Nov 2019 Location: United Kingdom Device: K5, KT, KT2, KT3, KT4, KV, PW2, PW3, PW4, PW5	What happens if you create an empty file called "WIFI_NO_NET_PROBE" at the root of the userspace partition (i.e /mnt/us/WIFI_NO_NET_PROBE)?

03-24-2021, 04:58 PM	#3
Terrails Junior Member Posts: 4 Karma: 10 Join Date: Jan 2021 Device: Paperwhite 4 10th Generation (2018)	That might have actually fixed it. Thank you