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Old 10-12-2015, 12:27 AM   #14221
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Samosa, log out of Kobo Desktop, then log back in.

Are you using the latest version of the tools? (From Alf's site)
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Old 10-12-2015, 01:14 AM   #14222
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Samosa, log out of Kobo Desktop, then log back in.

Are you using the latest version of the tools? (From Alf's site)
Thank you for the suggestions. I'm now giving it a go.
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Old 10-12-2015, 08:51 AM   #14223
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Originally Posted by Susan A View Post
I got 90% we've missed you codes from KOBO in 2 of my email accounts.

They didn't work. When I went to re-check them, I looked at my list of codes and realized that KOBO sent me these exact codes in September, so of course, they don't work. In September they expired on 9/16. I did use them. The codes I just received are due to expire on 10/16. I did try them in both the KOBO account associated with the email and a different account just to be sure. And, yes I did check that the books I tried were coupon eligible.

For those of you that have received codes lately that didn't work, I wonder if this is the reason.
I had the same thing happen to me recently, although I didn't realize that it might be because they had sent me the same codes. I've complained about this and was told the coupons worked just fine for them. I still have the codes Susan A if you want to swap and see if one of my codes works for you, and I can see if one of yours works for me.
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Old 10-12-2015, 11:25 AM   #14224
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Just tried to log into Kobo's Share the Love contest...got webpage not available. Big surprise.
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Old 10-12-2015, 12:54 PM   #14225
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Originally Posted by jimars View Post
I had the same thing happen to me recently, although I didn't realize that it might be because they had sent me the same codes. I've complained about this and was told the coupons worked just fine for them. I still have the codes Susan A if you want to swap and see if one of my codes works for you, and I can see if one of yours works for me.
This happened to me recently too. I called customer support after getting a runaround via e-mail. They kept trying to brush me off, but when it became clear to them that was quite willing to keep arguing, they gave me a 100% off single use coupon.

That coupon also did not work. I decided to call it day at that point.
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Old 10-12-2015, 01:22 PM   #14226
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Just tried to log into Kobo's Share the Love contest...got webpage not available. Big surprise.
It was slow to load for me a couple of hours ago but it did load eventually. Just tried again now and it came up almost instantly so perhaps they have fixed whatever was causing problems earlier.
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Old 10-12-2015, 01:46 PM   #14227
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It was slow to load for me a couple of hours ago but it did load eventually. Just tried again now and it came up almost instantly so perhaps they have fixed whatever was causing problems earlier.
I just tried using the link in the first post and got contest closed. Is there another link for US?
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Old 10-12-2015, 02:15 PM   #14228
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I just tried using the link in the first post and got contest closed. Is there another link for US?
https://sharethelove.kobo.com/
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Old 10-12-2015, 02:36 PM   #14229
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Thanks, I didn't realize this was a different contest than the monthly coupon codes. I thought it was too early for another one, but this is Kobo...
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Old 10-12-2015, 03:05 PM   #14230
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Thanks, I didn't realize this was a different contest than the monthly coupon codes. I thought it was too early for another one, but this is Kobo...
Yes, completely different. A weekly contest that runs until Nov. with your entry thrown into a ballot. No codes given for replying, just a chance at the main prize draw.

I sure hope this doesn't replace the regular contest [codes]. If it does, my days at shopping at Kobo are over. I've said for a long time that the codes [lower prices] are my only reason to shop there. I guess we'll find out by the 3rd week or end of the month if there's no new contest.
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Old 10-12-2015, 03:39 PM   #14231
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I know that several frequent posters on this thread use the Obok plugin on Calibre - in fact I learnt how to use it from this thread. Mine hasn't worked for a while, is there something I can do to resolve this?
There have been a couple updates recently so make sure you're using the latest Obok. If you've updated and it's still not working, then sign out and back in to Kobo Desktop. Be prepared that doing so will first delete and then redownload all your books. If you have a large library, that can take a while.

ETA: Whoops, didn't realize I wasn't at the end of the thread before answering.
Last edited by lkmiller; 10-12-2015 at 03:44 PM.
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Old 10-12-2015, 03:55 PM   #14232
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Yes, completely different. A weekly contest that runs until Nov. with your entry thrown into a ballot. No codes given for replying, just a chance at the main prize draw.

I sure hope this doesn't replace the regular contest [codes]. If it does, my days at shopping at Kobo are over. I've said for a long time that the codes [lower prices] are my only reason to shop there. I guess we'll find out by the 3rd week or end of the month if there's no new contest.
Yep. I'd much rather get the occasional good discount than a chance at a trip and without the discounts, Kobo's not the low-cost seller. I think this contest in conjunction with SuperPoints program doesn't bode well, but predicting what Kobo will do is a mug's game.
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Old 10-12-2015, 05:50 PM   #14233
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Here's the Rules and the odds for this promo: (and note that it's only available to those countries that are already eligible for the Contest!)
Spoiler:
NO PURCHASE NECESSARY. Open only to legal residents of Canada (excluding Quebec), United States of America and the United Kingdom who have reached the age of majority in their respective jurisdiction at the time of entry. Entry is valid only for Kobo account holders who enter the Share the Love Contest ("Contest") between October 12, 2015 12:00AM EST and November 22, 2015 by 11:59PM EST ("Contest Period").

Entrants may earn up to three (3) ballots for each of the six (6) weeks of the Contest Period, for a maximum of 18 ballots.

Each entry must consist of either a photo and/or written submission answering the weekly question.

Odds of winning depend upon the number of eligible entries received.

Must correctly answer a skill-testing question in order to be declared a winner of the daily, weekly and grand prizes. Incomplete or illegible submissions will not be accepted.

There will be a total of 42 prizes. 9 Kobo Aura H2O eReaders (approximate value $179.99 (CAD/USD) and ?139.99 each); 9 Kobo Glo HD eReaders (approximate value $139.99 (CAD/USD) and ?109.99 each); 20,000 Kobo Super Points (9 total) (approximately $50 (CAD/USD) and ?25); $100 CAD/USD or ?100 Kobo Account Credits (9 total) will be given in the winner's local currency. Weekly prizes (5 total) of $1,000 CAD/USD or ?1,000 cash will be given in the winner's local currency in the form of a Visa Card or Money Order.

One (1) Grand Prize trip for two (2) to winner's choice of three (3) locations: South America, Europe or the South Seas; approximate value is CAD $11,000 - $13,800.

Eligibility, booking and travel dates are subject to conditions of the prize. Please see full terms and conditions here: https://sharethelove.kobo.com/rules/
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Old 10-13-2015, 07:35 AM   #14234
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There have been a couple updates recently so make sure you're using the latest Obok. If you've updated and it's still not working, then sign out and back in to Kobo Desktop. Be prepared that doing so will first delete and then redownload all your books. If you have a large library, that can take a while.

ETA: Whoops, didn't realize I wasn't at the end of the thread before answering.
Thanks a lot for the reminder. I just discovered that there has been some updates. The Obok on my computer has been misbehaving for a while, and now with the suggestions of you guys I am able to get the books into Calibre again.

A few books still wouldn't budge but I haven't got around to work out why they wouldn't.
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Old 10-13-2015, 09:21 AM   #14235
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A few books still wouldn't budge but I haven't got around to work out why they wouldn't.
I haven't tried it yet myself, but the latest Obok works with Kobo devices too. So maybe that way would do the trick.
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