A few problems with new DR1000S

cjp · 10-10-2008, 12:51 AM

Although I just am delighted to have this Reader, I have experienced a few things - version 1.0 bugs I suppose, but I would like to know if others are experiencing any of the same things, or perhaps know how I could work around it until iRex updates a few things.

1. In the personal settings, although I choose to turn the sound OFF and lock the left side buttons, the sound remains ON and the left buttons remain enabled. Not a big deal, but still this expensive devise should work properly. AFTER SHUTTING THE DEVISE OFF FOR THE NIGHT, THIS MORNING THE DISABLE FOR THE SOUND WORKS.

2. The Mobipocket Dictionary does not work. I can open it - but if I use it, it crashes and the application must close. When I am in a document and go to look up a word, I receive a message that I need to put the dictionary in the System/Dictionary folder (as the manual states). It is. But the DR1000S does not recognize it. (The dictionary works perfectly on my computer.) And yes, I have the devise activated through Mobipocket, etc. So the issue isn't that.

3. I do not have any "Inbox Settings" that the manual refers to on page 66 for "Activate the inbox." What Inbox?

4. On page 64 of the manual, "Irex Companion Software - Documents", it says to copy files to "Click Copy to"...in the pop-up, choose the location."
I have Windows XP, I can right click and "Send to" but all allows me to do is to send it to the iRex DR1000, not any specific folder. Again, the directions do not match up to reality.

I feel I should be somewhat concerned because it is quite clearly stated, "Copying a folder to the device is not allowed because the database information the devise needs cannot be created. You can solve this by first creating a new folder and copying the files from the computer to the new folder." OK- I tried that too for the dictionary, no go.

5. On page 32, Changing the Views, the manual says to "choose Menu and choose the layout I wish to use." (I want the List view, not icons.) But again, I do not have any choices like that in Menu. (I just may be overlooking something here, but it should not be this difficult.) THE LIST VIEW I WAS LOOKING FOR IS LABELED "Details" UNDER THE MENU: VIEW. THANKS TO ALL FOR POINTING THIS OUT.

Lastly, it should be noted though, that everything that I've sent (many journal files with dozens and dozens of PDF files) all work perfectly. PERFECTLY. And I really do like this Reader.
However, I am a little puzzled by the above quirky things.

Any comments, suggestions, or ideas are welcome!

New Problem - Battery Life (or should I say, no life?)

Initially, the battery fully charged and I could see it as full by the icon for the first day I had the DR 1000S. However, since I turned it on yesterday, the light at the top stayed orange and the battery icon only showed about 2/3 full. I unplugged it and replugged in it. It stayed the same. For about 6 hours or more the light remained orange and the battery icon did not change. I also tried using another computer. No change.
In all yesterday the light stayed orange for more than 11 hours before I shut it down.

I turned it off and let it charge over night. I then unplugged it, waited a bit, then turned it on. All though the buttons and folders respond, today, I see that I have the dreaded blinking green light, and the battery icon still shows only 3 bars.

I let it run down completely - that took only 3 hours! Yes. Three hours. The functions all worked (except i still cannot disable the side or middle buttons!) and I read several long journal PDF articles. It shut itself off (as though I turned it off) at 12:37pm. At 1:10pm I plugged it in, waited for it to start (no SD card in it now) and then reset it. I waited for it to reboot - the device shows up on my computer.

It has been charging for more than one hour now. So far, the battery icon still remain completely blank (but there is a lightening bolt over it) and the top light is orange. According to iRex's manual, I should experience a full charge by approx. 4:30 this evening. (I am not using it - so it should be almost if not totally recharged.) I will keep you all posted - hopefully the advice to let it run completely down, reconnect and reset it will fix the issue.

Gogolo · 10-10-2008, 02:48 AM

Quote:

Copying a folder to the device is not allowed because the database information the devise needs cannot be created.

Does that mean it is not possible to copy my whole folder structure with all my pdfs to the device????? I have serveral hundrets folders

Thanks for clearing this.

Gogolo

pthwaite · 10-10-2008, 03:41 AM

Drag and drop seems to work fine.
The views above on the irex companion software mimic everyone else I can see. It does not operate as the manual suggests.

Wrt personal settings, I can can keep the sound off & lock the buttons. BUT, be careful if you lock the buttons & use just the stylus. If you then go into a full screen mode, you are stuffed, it's a reset to get out of it as the buttons don't work (locked) & there is nowhere to point the stylus...

Over · 10-10-2008, 05:57 AM

There kind of bugs should not be aceptable in such an expensive product. They should only have launched a product after a thorough QA.

kanguro · 10-10-2008, 07:57 AM

They rushed the product to market.
Looks Like they're afraid of the plastic logic thing.

Riocaz · 10-10-2008, 08:07 AM

Well gee it looks like they learned nothing from the iLiad...

There is a surprise.

Slava · 10-10-2008, 08:36 AM

Quote:

Originally Posted by Gogolo

Does that mean it is not possible to copy my whole folder structure with all my pdfs to the device????? I have serveral hundrets folders

It's possible. I just copied few folders with PDFs and can browse and read them.

Quote:

Originally Posted by CJP

5. On page 32, Changing the Views, the manual says to "choose Menu and choose the layout I wish to use." (I want the List view, not icons.) But again, I do not have any choices like that in Menu. (I just may be overlooking something here, but it should not be this difficult.)

I've changed view to the LIST format, but I can't remember how I did it

attila · 10-10-2008, 08:42 AM

Menu - View - Details

cjp · 10-10-2008, 09:20 AM

Quote:

Originally Posted by Gogolo

Does that mean it is not possible to copy my whole folder structure with all my pdfs to the device????? I have serveral hundrets folders

Thanks for clearing this.

Gogolo

No, I have been able to successfully copy many many folders with dozens of files in each. What I did was right click my folder, chose "Send to" and selected the DR1000. Then, I opened the card (as the Companion software I think) and right clicked the top iRex DR1000S folder and either chose "Explore" or "Manage". Both worked. From there I created new folders so I could group and move the folders that landed in the main DR1000S. Much like you would if you were creating folders on your desktop. The key I am led to believe, it not to simply copy and paste to get your file onto the DR1000S. But once they are there, you can move them to where you want.
Perhaps someone else has found another method?

It was easy once I got the hang of it. Everything works grandly. It is a great device!

cjp · 10-10-2008, 09:23 AM

Quote:

Originally Posted by attila

Menu - View - Details

Thanks! I discover this for myself about 2am - I guess I was looking for the words "Icons" vs "List view", when the DR1000S has "All Boookmarks" and "Table of Contents"

Duh!

cjp · 10-10-2008, 09:27 AM

Quote:

Originally Posted by pthwaite

Drag and drop seems to work fine.
The views above on the irex companion software mimic everyone else I can see. It does not operate as the manual suggests.

Wrt personal settings, I can can keep the sound off & lock the buttons. BUT, be careful if you lock the buttons & use just the stylus. If you then go into a full screen mode, you are stuffed, it's a reset to get out of it as the buttons don't work (locked) & there is nowhere to point the stylus...

I discovered that once I finally shut it off for the night (morning!) and when I started it today, the settings to turn the sound off works. But the disable for the left buttons (I'm left-handed and seem to bump the controls quite often if I use the stylus) still remains on. It is minor in the scope of things...but since the controls are in the middle of each side - as opposed to the top, it can be tricky until I "get more used" to it.
Your advice about being care about locking the buttons is noted. Many thanks!

harald · 10-10-2008, 11:39 AM

Windoze.. When do they learn there are people with a Mac/Linux??? Really disappointing. How are the scribbles structured, would it be possible to merge with the Java scribble merger that I always use for the Iliad? Or is it some obscure database?

UncleDuke · 10-10-2008, 03:20 PM

this is front page news?????????????????????????????????????????????? ????

Alexander Turcic · 10-10-2008, 05:21 PM

Quote:

Originally Posted by UncleDuke

this is front page news?????????????????????????????????????????????? ????

Nope. A mistake.

pthwaite · 10-11-2008, 03:27 AM

I have created a problems list on the irex website here:
http://forum.irexnet.com/viewtopic.php?t=2922.

Any missing, please add, or create your own "Ticker" fault.

10-10-2008, 12:51 AM	#1
cjp Zealot Posts: 106 Karma: 10 Join Date: Oct 2008 Location: Saint Louis, Missouri USA Device: HP Slate 500, Sony PRS-505, Kindle 3G+Wi-Fi, Droid	A few problems with new DR1000S Although I just am delighted to have this Reader, I have experienced a few things - version 1.0 bugs I suppose, but I would like to know if others are experiencing any of the same things, or perhaps know how I could work around it until iRex updates a few things. 1. In the personal settings, although I choose to turn the sound OFF and lock the left side buttons, the sound remains ON and the left buttons remain enabled. Not a big deal, but still this expensive devise should work properly. AFTER SHUTTING THE DEVISE OFF FOR THE NIGHT, THIS MORNING THE DISABLE FOR THE SOUND WORKS. 2. The Mobipocket Dictionary does not work. I can open it - but if I use it, it crashes and the application must close. When I am in a document and go to look up a word, I receive a message that I need to put the dictionary in the System/Dictionary folder (as the manual states). It is. But the DR1000S does not recognize it. (The dictionary works perfectly on my computer.) And yes, I have the devise activated through Mobipocket, etc. So the issue isn't that. 3. I do not have any "Inbox Settings" that the manual refers to on page 66 for "Activate the inbox." What Inbox? 4. On page 64 of the manual, "Irex Companion Software - Documents", it says to copy files to "Click Copy to"...in the pop-up, choose the location." I have Windows XP, I can right click and "Send to" but all allows me to do is to send it to the iRex DR1000, not any specific folder. Again, the directions do not match up to reality. I feel I should be somewhat concerned because it is quite clearly stated, "Copying a folder to the device is not allowed because the database information the devise needs cannot be created. You can solve this by first creating a new folder and copying the files from the computer to the new folder." OK- I tried that too for the dictionary, no go. 5. On page 32, Changing the Views, the manual says to "choose Menu and choose the layout I wish to use." (I want the List view, not icons.) But again, I do not have any choices like that in Menu. (I just may be overlooking something here, but it should not be this difficult.) THE LIST VIEW I WAS LOOKING FOR IS LABELED "Details" UNDER THE MENU: VIEW. THANKS TO ALL FOR POINTING THIS OUT. Lastly, it should be noted though, that everything that I've sent (many journal files with dozens and dozens of PDF files) all work perfectly. PERFECTLY. And I really do like this Reader. However, I am a little puzzled by the above quirky things. Any comments, suggestions, or ideas are welcome! New Problem - Battery Life (or should I say, no life?) Initially, the battery fully charged and I could see it as full by the icon for the first day I had the DR 1000S. However, since I turned it on yesterday, the light at the top stayed orange and the battery icon only showed about 2/3 full. I unplugged it and replugged in it. It stayed the same. For about 6 hours or more the light remained orange and the battery icon did not change. I also tried using another computer. No change. In all yesterday the light stayed orange for more than 11 hours before I shut it down. I turned it off and let it charge over night. I then unplugged it, waited a bit, then turned it on. All though the buttons and folders respond, today, I see that I have the dreaded blinking green light, and the battery icon still shows only 3 bars. I let it run down completely - that took only 3 hours! Yes. Three hours. The functions all worked (except i still cannot disable the side or middle buttons!) and I read several long journal PDF articles. It shut itself off (as though I turned it off) at 12:37pm. At 1:10pm I plugged it in, waited for it to start (no SD card in it now) and then reset it. I waited for it to reboot - the device shows up on my computer. It has been charging for more than one hour now. So far, the battery icon still remain completely blank (but there is a lightening bolt over it) and the top light is orange. According to iRex's manual, I should experience a full charge by approx. 4:30 this evening. (I am not using it - so it should be almost if not totally recharged.) I will keep you all posted - hopefully the advice to let it run completely down, reconnect and reset it will fix the issue. Last edited by cjp; 10-12-2008 at 02:58 PM. Reason: Updating: Battery issue

10-10-2008, 11:39 AM	#12
harald Member Posts: 19 Karma: 10 Join Date: Dec 2007 Device: iliad	windoze Windoze.. When do they learn there are people with a Mac/Linux??? Really disappointing. How are the scribbles structured, would it be possible to merge with the Java scribble merger that I always use for the Iliad? Or is it some obscure database?

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10-10-2008, 03:41 AM	#3
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	Drag and drop seems to work fine. The views above on the irex companion software mimic everyone else I can see. It does not operate as the manual suggests. Wrt personal settings, I can can keep the sound off & lock the buttons. BUT, be careful if you lock the buttons & use just the stylus. If you then go into a full screen mode, you are stuffed, it's a reset to get out of it as the buttons don't work (locked) & there is nowhere to point the stylus...

10-10-2008, 05:57 AM	#4
Over Wizard Posts: 1,462 Karma: 6061516 Join Date: May 2008 Location: Cascais, Portugal Device: Kindle PW, Samsung Galaxy Note Pro 12.2", OnePlus 6	There kind of bugs should not be aceptable in such an expensive product. They should only have launched a product after a thorough QA.

10-10-2008, 07:57 AM	#5
kanguro Member Posts: 18 Karma: 14 Join Date: Sep 2008 Device: EZ Reader Pocket Pro (I can feel it now)	They rushed the product to market. Looks Like they're afraid of the plastic logic thing.

10-10-2008, 08:07 AM	#6
Riocaz Fulfilled but not by iRex Posts: 932 Karma: 286846 Join Date: May 2006 Location: London Device: Far too many	Well gee it looks like they learned nothing from the iLiad... There is a surprise.

10-10-2008, 08:42 AM	#8
attila Member Posts: 14 Karma: 10 Join Date: Oct 2008 Device: irex dr1000s	Menu - View - Details

10-10-2008, 03:20 PM	#13
UncleDuke books & doughnuts Posts: 882 Karma: 37857 Join Date: Jan 2007 Location: usa Device: sony reader, kindle2	this is front page news?????????????????????????????????????????????? ????

10-11-2008, 03:27 AM	#15
pthwaite Fanatic Posts: 597 Karma: 430 Join Date: Aug 2008 Location: Ellesmere Port, UK Device: DR1000S Sony PRS505 iPad iPhone	I have created a problems list on the irex website here: http://forum.irexnet.com/viewtopic.php?t=2922. Any missing, please add, or create your own "Ticker" fault.