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			 Kate 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 1,700 
				Karma: 3605799 
				Join Date: Mar 2009 
				Location: Oregon, United States 
				
				
				Device: MeeBook, Kobo Libra Colour 
				
				
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				Browser problems
			 
			
			
			Apparently Sony did an over-the-air update, because all my bookmarks disappeared, and now I'm unable to download books directly from Kobo - all I get is 'download unsuccessful', although I've downloaded about a dozen books from them in the past with no trouble. 
		
	
		
		
		
		
		
		
		
		
		
		
	
	I also had a hard time signing in. Since my cookies apparently disappeared, too, and the 'sign in' link would no longer work, I had to go to my computer, sign out, click 'sign in' and then enter that address manually into the T1 browser. Very frustrating. Has anyone else run into this problem, and/or know of a solution?  | 
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		#2 | 
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			 Enthusiast 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 32 
				Karma: 10040 
				Join Date: Jan 2012 
				
				
				
				Device: Sony Prs T1 
				
				
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			try too look under settings/device info if it is showing a new software version
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#3 | 
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			 E bookworm 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 358 
				Karma: 2013666 
				Join Date: Jul 2010 
				Location: Ontario, Canada 
				
				
				Device: Sony PRS T1,Android Tablet, I phone 
				
				
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			Whatever caused it you may have lost your a d e authorization, check under settings/about/device information this would stop you downloading from kobo if you are unauthorized you can log into your sony store account to reauthorize 
		
	
		
		
		
		
		
		
		
		
		
		
	
	btw... I have never heard of an "over the air update" I suspect the PC reader software is at the bottom of this..... lol  | 
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		#4 | |
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			 Kate 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 1,700 
				Karma: 3605799 
				Join Date: Mar 2009 
				Location: Oregon, United States 
				
				
				Device: MeeBook, Kobo Libra Colour 
				
				
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		 Quote: 
	
 I wonder how that happened?  | 
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		#5 | 
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			 Zealot 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 145 
				Karma: 137186 
				Join Date: Mar 2009 
				
				
				
				Device: Sony Reader PRS-500, PRS-600, PRS-650, PRS-T1, PRS-T3 
				
				
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			This seems to randomly happen. I had this happen around Christmas time last year when the books I bought from the reader store on the blasted device wouldn't let me open them. I had to reauthorize my ADE logon and password for it to work. It was like ADE was down or something because it took a good day or two before I could actually read those books. Other non-DRM books worked just fine.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#6 | 
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			 E-reader Enthusiast 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 4,873 
				Karma: 36536965 
				Join Date: Aug 2010 
				Location: Southwest, USA 
				
				
				Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5 
				
				
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			It's a random bug. I've had it lose my ADE authorization twice now after I had to reset it.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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