01-29-2012, 08:10 PM | #1 |
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Fire + Hotmail = Fail!
I have made multiple attempts at adding a Hotmail account with both the stock email app and the standalone Hotmail for Kindle Fire app recently released. Each and every time the setup fails with a message that there is an "invalid email address or password." Impossible. I can login, via four different web browsers, on the Fire, Xoom, my phone, two desktops and two laptops with no problem whatsoever.
It is not a matter of entering the information incorrectly - I've attempted it now 15 times in both applications with the same error. I did not have any problem when I originally setup a Gmail and a Yahoo! account. Has anyone else experienced this? Any ideas? I've already cleared all the data in the stock app (as well as the standalone) and re-entered data with the same failed result with Hotmail. Pulling my hair out with this one! |
01-29-2012, 08:46 PM | #2 | |
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01-29-2012, 08:53 PM | #3 |
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01-29-2012, 09:00 PM | #4 | |
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Skydog, I don't have a Fire, so I can't test anything for you, but I found this information regarding Hotmail and Kindle Fire here:
Quote:
Last edited by DreamWriter; 01-23-2014 at 09:16 PM. |
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01-29-2012, 09:01 PM | #5 | |
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It could also be a username issue are you putting in the entire email address or only the first half? I never use the app so I don't know what log in screen looks like. Someone posted on Amazon password has to be shorter then 16 characters. Last edited by Blossom; 01-29-2012 at 09:04 PM. |
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01-29-2012, 09:14 PM | #6 |
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@DreamWriter - thank you, I have read that same post but I think it only pertains to the stock app and not the new standalone. In either case, the solution does not work (for me).
@Blossom - I've already tried using a partial address and the full address and it makes no difference. I've also already performed a password change. In regard to any restriction on password length, it should not be an issue with the full-featured Hotmail for Kindle Fire App. (standalone) Besides, it is less than the 16 characters you mention. |
01-29-2012, 09:22 PM | #7 |
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I don't have a @hotmail.com account - but I do have a @live.com account which is same thing. And I had no problems with adding it my KF. Its listed under the builtin email app along with my 2 gmail accounts.
Just clicked add and then the hotmail button and put in the info. |
01-29-2012, 09:23 PM | #8 |
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Thanks a lot, Blossom!
Last edited by DreamWriter; 01-23-2014 at 07:33 PM. |
01-29-2012, 09:28 PM | #9 |
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I use the hotmail app with my fire and my android smart phone and have not had any issues.
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01-29-2012, 09:35 PM | #10 | |
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01-29-2012, 09:38 PM | #11 | |
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01-29-2012, 11:38 PM | #12 | |
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01-29-2012, 11:56 PM | #13 |
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The error message was "incorrect email and/or password" (or similar wording).
Last edited by DreamWriter; 01-23-2014 at 07:35 PM. |
01-29-2012, 11:59 PM | #14 | |
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01-30-2012, 12:33 AM | #15 |
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Please let us know whether you find a solution to the problem. If not, maybe someone here can come up with another suggestion. You might want to try a different wifi connection, since that seemed to work for the person that I quoted above.
Last edited by DreamWriter; 01-23-2014 at 09:17 PM. |
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