KOBO for the Love of GOD - fix the Storage Error/Reset!!!

[SCION]

Originally Posted by tea2

It could be Windows-related. Haven't had the error since I moved everything to my Mac. But if I didn't have a Mac, I'd be right now. My friend wants an ereader for Christmas, and I'm not recommending the Kobo to her unless it gets fixed.

This isn't good for Kobo. Now that the new Sony with WiFi is comparably priced to other devices, people who would've bought the Kobo will look more closely at the Sony. If Social sharing features are important to you, that may be the only reason to get the Kobo.

Sonys generally have no bugs and a robust feature set when brought to market. You're practically guaranteed a great experience with the device. That's why they have a cult following even though they WERE priced much higher than the competition.

[tea2]

There's at least one Mac user who replied to me on another thread who is getting the error, so there goes that theory.

[therealjoeblow]

Originally Posted by FJames

This error message is most likely reporting that the SQLite database tables have been corrupted, a problem that could result from many different causes (e.g., a power failure or unexpected disconnect while updating the tables). Some people seem to get this error frequently, while others never get it, so it's likely resulting from some hardware difference like a bad USB cable or connector, or some critical difference in procedure that nobody has figured out yet. The other thread has some speculation on possible software/procedural causes, but I'd put my money on the USB connector or cable, since I've seen many reports of bad micro-USB connectors or cables.

I don't care what the problem is frankly - any 1st year computer science student learns that when programming a database, you need to build in redundancy and error recovery. If there's a problem with one single record, you do NOT corrupt the whole database and require everything to be wiped and factory reset.

You simply refuse to add the bad record and report an error back to the user so that they know which one is bad and can fix it.

And when writing to the database, you never do it live to a whole file so it can get trashed during any electrical glitch - you make a copy, write to the original, check the file, and after all is good, then delete the backup. And if anything isn't good, you copy the backup back over the original and start again, so you're never without a safe copy of the previously known good records.

And if the problem lies with the file system or OS instead of the databbase, well, those problems have been licked years ago too by smart people. I haven't had to reinstall Windows because of a corrupted FS or OS since the Win95 days! And Linux is even more bulletproof.

Simple comp-sci 101, and Kobo dev's FAILED miserably here!

As I said in another post, this problem does NOT occur with MP3 players, smart phones with USB mass storage capability or flash drives, so Kobo is obviously doing something terribly unique and wrong.

Cheers
The REAL Joe

[SameerH]

Hi everyone,

We're about to issue an upgrade that will alleviate this issue. Thanks for bearing with us and helping us by providing your feedback. In the mean time, you should be able to cancel the error message and continue using the device.

Thanks,
Sameer.

[JD Gumby]

Hope it's soon and hope it actually works when it gets out of the hands of (presumably) a couple of dozen testers and into the hands of thousands...

[frankieGom]

Originally Posted by SCION

Now that the new Sony with WiFi is comparably priced to other devices

Do you have an actual link for this?

As far as I'm concerned, Sony has yet to announce what their plans are. The only thing we know for sure is that the PRS350, PRS650 and PRS950 are still listed on their website and out of stock everywhere...

[rjcroy]

Originally Posted by frankieGom

Do you have an actual link for this?

As far as I'm concerned, Sony has yet to announce what their plans are. The only thing we know for sure is that the PRS350, PRS650 and PRS950 are still listed on their website and out of stock everywhere...

... except for Japan.

[danskmacabre]

Originally Posted by SameerH

Hi everyone,

We're about to issue an upgrade that will alleviate this issue. Thanks for bearing with us and helping us by providing your feedback. In the mean time, you should be able to cancel the error message and continue using the device.

Thanks,
Sameer.

Ooh so is that going to be today?
I just checked and nothing yet..

[RasAlhague]

I just choose to cancel the factory reset error. It's actually no big deal for me, I can still use my device fine.

[SCION]

Originally Posted by frankieGom

Do you have an actual link for this?

As far as I'm concerned, Sony has yet to announce what their plans are. The only thing we know for sure is that the PRS350, PRS650 and PRS950 are still listed on their website and out of stock everywhere...

Coming mid-September per the Sony site. I think that qualifies as an announcement.

http://store.sony.com/webapp/wcs/sto...ortable_Reader

http://www.pcworld.com/article/23922...ifi_prst1.html

[Joe563]

Version 1.9.10 of the firmware has just been released with, hopefully, the fix for the e-reader storage error.

[FJames]

Originally Posted by SCION

Coming mid-September per the Sony site. I think that qualifies as an announcement.

Thanks for the links. Interesting. Looks like Sony has copied a lot from the Kobo Touch. But frankly it doesn't look like they have innovated much. It's the same 6" Pearl eInk screen, same IR touch screen, same features as the previous generation, just packaged a little smaller like the KT and priced $20 higher. Their main claim is that it's going to be the lightest 6" ereader at just under 6 oz. (tentative spec- nobody has one yet). But the PCWorld article is a bit suspect because it uses the wrong names for the Kobo Touch and Nook Simple Touch (calling them the Kobo WiFi and the Nook), and the wrong weight for comparison (e.g., 7.05 oz for the KT vs. the actual 6.5 oz.).

[SCION]

Originally Posted by FJames

Thanks for the links. Interesting. Looks like Sony has copied a lot from the Kobo Touch. But frankly it doesn't look like they have innovated much. It's the same 6" Pearl eInk screen, same IR touch screen, same features as the previous generation, just packaged a little smaller like the KT and priced $20 higher. Their main claim is that it's going to be the lightest 6" ereader at just under 6 oz. (tentative spec- nobody has one yet). But the PCWorld article is a bit suspect because it uses the wrong names for the Kobo Touch and Nook Simple Touch (calling them the Kobo WiFi and the Nook), and the wrong weight for comparison (e.g., 7.05 oz for the KT vs. the actual 6.5 oz.).

They were the first to market with a touch screen device. It doesn't get more innovative than that. They perfected it over the years. How much more could they do? Everyone else is copying them. You really think they copied Kobo? Come on. They have the 350, 650, and 950 which were released last fall. The new Reader apes the 650.

I buy and sell these things without a care, so I'm not brand loyal to anyone. My point is simply Sony have broadened the appeal of their great Reader with a competitive price. There's no denying that.

[taming]

I believe that until we get coloured eInk devices, or some other BIG jump in technology, it is largely going to be a matter of tweaks for readers--regardless of the brand. And with the time in the pipeline and the changes in technology that may not directly be related to eReaders, it can't really be said, with any degree of certainty, that reader A is borrowing from Reader B, though it can definitely be said that one came before the other

[frankieGom]

Originally Posted by SCION

Coming mid-September per the Sony site. I think that qualifies as an announcement.

http://store.sony.com/webapp/wcs/sto...ortable_Reader

http://www.pcworld.com/article/23922...ifi_prst1.html

Fair enough, I must have checked the Sony site just before they updated it yesterday. Thanks.