Nook color just reset itself - Page 2

jswinden · 04-27-2011, 08:04 PM

Aren't sideloaded books still available, or did B&N wipe those too? Hmmm, if B&N is going to peridically wipe the NCs connected to WiFi then methinks they will have a mass revolt on their hands.

Hey maybe the NCs are revolting against that terrible 1.2! Perhaps they are puking it out of their system.

Sorry, I couldn't resist. Oh well, as far as I'm concerned the WiFi is rather useless on the NC anyway, so it is probably better to leave it off to keep B&N from piddling with or on your NC.

goldberry · 04-27-2011, 08:08 PM

I take it this is effecting just some people, or will it crop up if you try to activate wi-fi and contact B&N.

Nothing is amiss with my NC but I have turned off wi-fi just in case, although if the servers are down the Nook has nothing to call home to

jswinden · 04-27-2011, 08:22 PM

Quote:

Originally Posted by goldberry

I take it this is effecting just some people, or will it crop up if you try to activate wi-fi and contact B&N.

Nothing is amiss with my NC but I have turned off wi-fi just in case, although if the servers are down the Nook has nothing to call home to

From what I've read it only seems to be effecting NCs that had WiFi turned on. WiFi on mine was off as I rarely use it so my NC is okay. I'm not sure if it only applies to NCs with 1.2 or all NCs. B&N as usual is being silent--and stupid.

SCION · 04-27-2011, 09:23 PM

According to Facebook, the issue is fixed.

http://www.facebook.com/#!/nookBN

Quote:

Thank you for posting your comments and technical issues here, your comments were helpful as our team identified and resolved the issue that a small number of you encountered. You can now re-register your NOOK Colors and reload your previously purchased content onto your devices. We apologize for the inconvenience this may have caused and welcome more feedback as you begin the re-registration process.

Funny how they said "small number of you encountered." No mention of having to reshelve everything.

purple_feather22 · 04-27-2011, 10:16 PM

Well it didn't take 24 hours, people are starting to be able to register now.

Bookworm_Girl · 04-27-2011, 10:33 PM

I usually keep my Wi-Fi on. I'm glad that I just happened to have my NC powered off today. I would not want to recreate all of my shelves again!

jswinden · 04-27-2011, 10:51 PM

It seems like a lot of people lost photos, contact lists, wallpapers, data, etc. Basically anything that gets toasted during a full reset got toasted in many cases.

Barnes and Noble, you got some 'splaining to do... (For those old enough to get that reference.

Hint: Ricky Ricardo.)

Okay, it makes sense to start backing up as much data as possible because if this mess happened once it can happen again. I think B&N has a very inexperienced development staff, so hang on for what might be a very bumpy ride! And keep your finger off of that damn WiFi button.

Steven Lyle Jordan · 04-27-2011, 11:20 PM

Quote:

Originally Posted by SCION

According to Facebook, the issue is fixed.

I still can't get back up.

Correction: I reconnected, but a number of my purchased publications are missing.

purple_feather22 · 04-28-2011, 12:02 AM

Yeah I guess my last post was a little premature, with mine, its going past the wifi set up but still wont let me register saying that they are having trouble setting up my NC and I need to call in if the error persists. I called because I wasn't sure if it was me having problem or if it was still the same issue and they said its still the same problem and that it could still be a while before anything changes. Possibly not being fixed until some time tomorrow.

It sucks but at least the guy was full of apologies.

MaggieScratch · 04-28-2011, 01:18 AM

I'm having difficulty downloading apps and books, too. I think their servers must be slammed. It's Christmas all over again.

anamardoll · 04-28-2011, 02:32 AM

This is horrible, but just reinforces how badly the shelves needs to be incorporated into the cloud, or AT LEAST backup-able onto the Nook4PC program. What a ridiculous mess!

Thank god I've had wi-fi off to avoid the 1.2 update.

Steven Lyle Jordan · 04-28-2011, 10:35 AM

I dunno about anyone else, but when I checked my NC this morning, not only had it recovered all of my purchased magazines... but it had thrown in a few issues prior to the beginning of my subscriptions.

I don't know if this means I have extra magazines... or if my subscriptions will end 2 months early...

anamardoll · 04-28-2011, 11:57 AM

Quote:

Originally Posted by Steven Lyle Jordan

I dunno about anyone else, but when I checked my NC this morning, not only had it recovered all of my purchased magazines... but it had thrown in a few issues prior to the beginning of my subscriptions.

I don't know if this means I have extra magazines... or if my subscriptions will end 2 months early...

I had several extra magazines this morning, too! I figured I'd just fallen into a coma and missed the last three months, so I didn't check their dates to see if they were earlier versions. How odd.

tubemonkey · 04-28-2011, 12:08 PM

Just B&N's way of saying: "Sorry for the mess up, folks. Here, have a few complimentary back issues of your magazines for your inconvenience."

As for me, mine is still turned off. Meanwhile, I'm happily reading away on my Kindle.

04-27-2011, 10:51 PM	#22
jswinden Nameless Being	It seems like a lot of people lost photos, contact lists, wallpapers, data, etc. Basically anything that gets toasted during a full reset got toasted in many cases. Barnes and Noble, you got some 'splaining to do... (For those old enough to get that reference. Hint: Ricky Ricardo.) Okay, it makes sense to start backing up as much data as possible because if this mess happened once it can happen again. I think B&N has a very inexperienced development staff, so hang on for what might be a very bumpy ride! And keep your finger off of that damn WiFi button. Last edited by jswinden; 04-27-2011 at 10:56 PM.

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04-27-2011, 08:04 PM	#16
jswinden Nameless Being	Aren't sideloaded books still available, or did B&N wipe those too? Hmmm, if B&N is going to peridically wipe the NCs connected to WiFi then methinks they will have a mass revolt on their hands. Hey maybe the NCs are revolting against that terrible 1.2! Perhaps they are puking it out of their system. Sorry, I couldn't resist. Oh well, as far as I'm concerned the WiFi is rather useless on the NC anyway, so it is probably better to leave it off to keep B&N from piddling with or on your NC.

04-27-2011, 08:08 PM	#17
goldberry Groupie Posts: 199 Karma: 1105816 Join Date: Sep 2010 Device: Nexus 7, Kindles (wife's), now obsolete Nook and Sony	I take it this is effecting just some people, or will it crop up if you try to activate wi-fi and contact B&N. Nothing is amiss with my NC but I have turned off wi-fi just in case, although if the servers are down the Nook has nothing to call home to

04-27-2011, 10:16 PM	#20
purple_feather22 Junior Member Posts: 5 Karma: 10 Join Date: Apr 2011 Device: Nook Color	Well it didn't take 24 hours, people are starting to be able to register now.

04-27-2011, 10:33 PM	#21
Bookworm_Girl E-reader Enthusiast Posts: 4,873 Karma: 36536965 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	I usually keep my Wi-Fi on. I'm glad that I just happened to have my NC powered off today. I would not want to recreate all of my shelves again!

04-28-2011, 12:02 AM	#24
purple_feather22 Junior Member Posts: 5 Karma: 10 Join Date: Apr 2011 Device: Nook Color	Yeah I guess my last post was a little premature, with mine, its going past the wifi set up but still wont let me register saying that they are having trouble setting up my NC and I need to call in if the error persists. I called because I wasn't sure if it was me having problem or if it was still the same issue and they said its still the same problem and that it could still be a while before anything changes. Possibly not being fixed until some time tomorrow. It sucks but at least the guy was full of apologies.

04-28-2011, 01:18 AM	#25
MaggieScratch Has got to the black veil Posts: 542 Karma: 2144168 Join Date: Aug 2007 Location: Southeastern Pennsylvania Device: Kobo Aura One, Kindle Paperwhite 2	I'm having difficulty downloading apps and books, too. I think their servers must be slammed. It's Christmas all over again.

04-28-2011, 02:32 AM	#26
anamardoll Chasing Butterflies Posts: 3,132 Karma: 5074169 Join Date: Mar 2011 Location: American Southwest Device: Uses batteries.	This is horrible, but just reinforces how badly the shelves needs to be incorporated into the cloud, or AT LEAST backup-able onto the Nook4PC program. What a ridiculous mess! Thank god I've had wi-fi off to avoid the 1.2 update.

04-28-2011, 10:35 AM	#27
Steven Lyle Jordan Grand Sorcerer Posts: 8,478 Karma: 5171130 Join Date: Jan 2006 Device: none	I dunno about anyone else, but when I checked my NC this morning, not only had it recovered all of my purchased magazines... but it had thrown in a few issues prior to the beginning of my subscriptions. I don't know if this means I have extra magazines... or if my subscriptions will end 2 months early...

04-28-2011, 12:08 PM	#29
tubemonkey monkey on the fringe Posts: 45,858 Karma: 158733736 Join Date: May 2010 Location: Seattle Metro Device: Moto E6, Echo Show	Just B&N's way of saying: "Sorry for the mess up, folks. Here, have a few complimentary back issues of your magazines for your inconvenience." As for me, mine is still turned off. Meanwhile, I'm happily reading away on my Kindle.