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Old 04-26-2023, 03:16 AM   #1
Tnorbraten
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Device: Kindle Fire HD 10 (11th Gen)
Post My Kindle Fire not detected by Calibre 6.16.0

I'm new here and decided to try Calibre. I updated to the latest version when I couldn't get the previous version to detect my Kindle Fire HD 10 (11th Generation). I have tried:
-turning off my firewall
-plugging in my Kindle before or after starting the app (as per someone's suggestion)
-checking the plug-ins, they are on
-checking the excluded devices, there are none
-rebooted my machine after checking to make sure the device is seen by the computer in the File Manager as "Fire" (it has a name within the Fire itself, I don't know if Windows should be detecting that)
From Preferences Debug:
Spoiler:

calibre 6.16 embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x5e3 product_id=0x608 bcd=0x8832 devid=usb\vid_05e3&pid_0608&rev_8832 devinst=2),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid22b5&rev0035 devinst=3),
USBDevice(vendor_id=0x1949 product_id=0x5e1 bcd=0x223 devid=usb\vid_1949&pid_05e1&rev_0223 devinst=1),
USBDevice(vendor_id=0xbda product_id=0x5683 bcd=0x4273 devid=usb\vid_0bda&pid_5683&rev_4273&mi_00 devinst=4),
USBDevice(vendor_id=0x8087 product_id=0xa2a bcd=0x1 devid=usb\vid_8087&pid_0a2a&rev_0001 devinst=5),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=6),
USBDevice(vendor_id=0xbda product_id=0x5683 bcd=0x4273 devid=usb\vid_0bda&pid_5683&rev_4273 devinst=7))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_1949&pid_05e1#g8s1lt062081003t#{6a c27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_05e1#g8s1lt062081003t#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'G8S1LT062081003T',
'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{89150984-6B2D-4344-A070-07C845DA3003}': [{'addr': '10.0.0.27', 'netmask': '255.255.255.0', 'broadcast': '10.0.0.255'}], '{FE00B8A2-C076-11E8-A709-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None
_____________________________________________
My System:
Edition Windows 10 Home
Version 22H2
Installed on ‎10/‎14/‎2020
OS build 19045.2846
Experience Windows Feature Experience Pack 120.2212.4190.0
Running Google Chrome Version 112.0.5615.138 (Official Build) (64-bit)

Last edited by theducks; 04-26-2023 at 09:16 PM. Reason: spoilered log
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Old 04-26-2023, 03:23 AM   #2
kovidgoyal
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That device is reporting it has no storage devices available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it. If your device is not in
File transfer mode, you should swipe down from the TOP after plugging it in, tap on the USB notification
and change the USB mode to file transfer.
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Old 04-26-2023, 07:51 PM   #3
Tnorbraten
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Device: Kindle Fire HD 10 (11th Gen)
More info

I don't have an SD card.
I changed the USB setting to File Transfer thru the Settings option. I don't see it thru the pull-down menu.
Here is the result after a reboot of the computer and Kindle, and the USB setting change. I plugged in the Kindle before opening Calibre.
Spoiler:

calibre 6.16 embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x5e3 product_id=0x608 bcd=0x8832 devid=usb\vid_05e3&pid_0608&rev_8832 devinst=2),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid22b5&rev0035 devinst=3),
USBDevice(vendor_id=0x1949 product_id=0x5e1 bcd=0x223 devid=usb\vid_1949&pid_05e1&rev_0223 devinst=1),
USBDevice(vendor_id=0xbda product_id=0x5683 bcd=0x4273 devid=usb\vid_0bda&pid_5683&rev_4273&mi_00 devinst=4),
USBDevice(vendor_id=0x8087 product_id=0xa2a bcd=0x1 devid=usb\vid_8087&pid_0a2a&rev_0001 devinst=5),
USBDevice(vendor_id=0xbda product_id=0x129 bcd=0x3960 devid=usb\vid_0bda&pid_0129&rev_3960 devinst=6),
USBDevice(vendor_id=0xbda product_id=0x5683 bcd=0x4273 devid=usb\vid_0bda&pid_5683&rev_4273 devinst=7))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_1949&pid_05e1#g8s1lt062081003t#{6a c27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_05e1#g8s1lt062081003t#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'G8S1LT062081003T',
'storage': [{'capacity': 25780625408,
'capacity_objects': 0,
'description': 'Internal storage',
'filesystem': 'Generic hierarchical',
'free_objects': 1073741824,
'free_space': 4118921216,
'id': 's10001',
'name': 'Internal storage',
'rw': True,
'type': 'fixed_ram'}],
'type': 'unknown'}

Trying to open: \\?\usb#vid_1949&pid_05e1#g8s1lt062081003t#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
Opened Fire successfully
Device info:
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'G8S1LT062081003T',
'storage': [{'capacity': 25780625408,
'capacity_objects': 0,
'description': 'Internal storage',
'filesystem': 'Generic hierarchical',
'free_objects': 1073741824,
'free_space': 4118921216,
'id': 's10001',
'name': 'Internal storage',
'rw': True,
'type': 'fixed_ram'}],
'type': 'unknown'}

Last edited by theducks; 04-26-2023 at 09:15 PM. Reason: spoilered
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Old 04-26-2023, 10:15 PM   #4
kovidgoyal
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Posts: 45,305
Karma: 27111242
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Device: Various
According to that it is opened successfully.
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