MobileRead Forums
Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader
Reload this Page Nia Kobo nia don't Connect to PC.

Notices

Reply
 
Thread Tools Search this Thread
Old 01-07-2021, 09:44 AM   #1
kobocu
Junior Member
kobocu began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jan 2021
Device: kobo nia
Unhappy Kobo nia don't Connect to PC.
Hello, I have kobo nia. I'm having trouble connecting to the computer. I tried it with different computers. I tried with different cables. Connection confirmation page appears on the screen. But I can't touch the button. It's just charging. But it doesn't connect. Is it a known issue? Is there a solution? If not, I'm thinking of doing a factory reset. I am waiting for your suggestions.
kobocu is offline   Reply With Quote
Old 01-07-2021, 09:47 AM   #2
JSWolf
Resident Curmudgeon
JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.JSWolf ought to be getting tired of karma fortunes by now.
 
JSWolf's Avatar
 
Posts: 79,736
Karma: 145864619
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by kobocu View Post
Hello, I have kobo nia. I'm having trouble connecting to the computer. I tried it with different computers. I tried with different cables. Connection confirmation page appears on the screen. But I can't touch the button. It's just charging. But it doesn't connect. Is it a known issue? Is there a solution? If not, I'm thinking of doing a factory reset. I am waiting for your suggestions.
Why can't you touch the button to connect?
JSWolf is offline   Reply With Quote
Advert
Old 01-07-2021, 09:52 AM   #3
kobocu
Junior Member
kobocu began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jan 2021
Device: kobo nia
Quote:
Originally Posted by JSWolf View Post
Why can't you touch the button to connect?
I do not know. The device is new. It has no problem.

I just can't touch the connection screen that pops up. But the margins can be touched. I can touch the upper part of the wifi, search, lighting, etc. settings.
kobocu is offline   Reply With Quote
Old 01-07-2021, 10:00 AM   #4
kobocu
Junior Member
kobocu began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jan 2021
Device: kobo nia
Last edited by kobocu; 01-07-2021 at 10:03 AM.
kobocu is offline   Reply With Quote
Old 01-07-2021, 07:45 PM   #5
davidfor
Grand Sorcerer
davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.
 
Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by kobocu View Post
I do not know. The device is new. It has no problem.

I just can't touch the connection screen that pops up. But the margins can be touched. I can touch the upper part of the wifi, search, lighting, etc. settings.
Do you mean that the touch is working everywhere except for the two buttons on the connect to PC dialog? Do those spots work at other times? Such as in the book list or when a book is opened. If the spots never work it would suggest a hardware fault. And I would recommend returning it as faulty.

If it is working at other times, it could be an updated didn't install properly. I would suggest doing a manual factory reset. This is not the one in the Device information screen. Follow these instructions: https://help.kobo.com/hc/en-us/artic...HD-or-Kobo-Nia. That will wipe the device and put the original firmware back on it and the device can do the update over WiFi or using the Kobo desktop application.
davidfor is offline   Reply With Quote
Advert
Old 03-30-2021, 12:47 AM   #6
qisagoose
Junior Member
qisagoose began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Mar 2021
Device: Kobo Nia
I have been having the exact same issue as you and am so confused and frustrated as to what is going on
qisagoose is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Nia I need a Kobo Nia SD image aylesim Kobo Developer's Corner 77 08-23-2023 12:02 PM
Kobo Nia Official Announcement pdurrant News 59 07-17-2020 03:14 PM
New Kobo: Nia ZodWallop News 303 07-15-2020 06:51 PM
calibre and kobo don't connect naima_ Devices 4 09-30-2016 11:59 AM
kobo and calibre don't connect anymore naima_ Kobo Reader 2 09-28-2016 11:06 AM


All times are GMT -4. The time now is 11:06 AM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.