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Old 09-28-2016, 03:58 AM   #1
naima_
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Device: kobo
calibre and kobo don't connect
hi!
Since a while calibre reads my kobo ebook reader when I connect it to the computer but doesn't transfer the files on it anymore.
Should I reset my kobo ebook reader? Did you have the same problem and how did you solve it?
Thank you!
C
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Old 09-28-2016, 06:23 AM   #2
davidfor
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
There shouldn't be any problems connecting any Kobo ereaders with calibre. Any errors are probably with your setup or device. But, to help, or make any suggestions, we need information. We need to know what is actually happening and something of your setup.

Answering the following should help:

- What actually happens when you connect the device? Does calibre show an error?
- Does the computer show the device? i.e. Can you see the drive and books on it?
- What device is it and what version of firmware?
- What OS are you running?
- What version of calibre?
- Can you copy a book to the device without calibre?

Answer to these questions, and anything else you think is helpful, should help to diagnose the problem.
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Old 09-30-2016, 01:50 AM   #3
susaz
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Location: Buenos Aires Argentina
Device: Nook Color, Grammata Papyre 6.2, Sony PRS T1, Nook ST Glow,Kobo Glo
I'm having issues with El Capitan 10.11.6

calibre, version 2.69.0
ERROR: Error: Error en la comunicación con el dispositivo

CantOpenError: unable to open database file

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 87, in run
File "site-packages/calibre/gui2/device.py", line 503, in _books
File "site-packages/calibre/devices/kobo/driver.py", line 1690, in books
File "site-packages/calibre/devices/kobo/driver.py", line 159, in device_database_connection
CantOpenError: CantOpenError: unable to open database file

The computer and Calibre show both drives (ereader and card) but gives me that. In my old windows pc works just fine, so it's not the cable or the reader.

My computer is a Macbook Pro non retina mid 2012, and my device a Kobo Glo.
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Old 09-30-2016, 02:46 AM   #4
davidfor
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@susaz: I answered your post in the Kobo forum.
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Old 09-30-2016, 11:59 AM   #5
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Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A

See referenced thread
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