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Old 10-19-2020, 05:24 AM   #1
Evildon
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Calibre not starting after upgrade
Hi,
After upgrading Calibre it will not startup.
I have tried to start it in debug mode and get this error:

createDIB: CreateDIBSection failed (2246x1887, format: 6)

Any idea of what goes wrong?

Thanks.
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Old 10-19-2020, 06:14 AM   #2
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I have the same problem with Calibre 5.30.
My OS is Linux Mint Sarah.

Help !
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Old 10-19-2020, 07:14 AM   #3
kovidgoyal
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@Evildon: On what OS

@jpj: Uninstall your distro provided calibre and install the official binaries from https://calibre-ebook.com/download_linux
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Old 10-19-2020, 07:38 AM   #4
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I am using Windows 10.
I have always used a 64 bit version of Calibre. I did try to un-install and install again.
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Old 10-19-2020, 07:39 AM   #5
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Oh .. And I am also using version 5.30 of Calibre
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Old 10-19-2020, 07:47 AM   #6
kovidgoyal
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https://manual.calibre-ebook.com/faq...ing-on-windows
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Old 10-19-2020, 08:50 AM   #7
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I have tried to follow the guide and now Calibre starts up, but disapears as soon as I changes the windows size (like maxising)
Any ideas?
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Old 10-19-2020, 08:58 AM   #8
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Given that this is happening on OS X, I would say there is some setting in OS X that's causing the problem.
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Old 10-19-2020, 09:06 AM   #9
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Well this is Windows 10 and I have always used Windows 10 for this.
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Old 10-19-2020, 10:47 AM   #10
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Quote:
Originally Posted by kovidgoyal View Post
@Evildon: On what OS

@jpj: Uninstall your distro provided calibre and install the official binaries from https://calibre-ebook.com/download_linux
Already done. But no result.
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Old 10-19-2020, 11:43 AM   #11
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Quote:
Originally Posted by jpj91 View Post
Already done. But no result.
You need to provide a little more information than "noting happened". I dont have a crystal ball. Open a terminal, run calibre there, post the error messages.
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Old 10-19-2020, 11:44 AM   #12
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Quote:
Originally Posted by Evildon View Post
I have tried to follow the guide and now Calibre starts up, but disapears as soon as I changes the windows size (like maxising)
Any ideas?


What does disappears mean? has it stopped running? Is it in task manager? Is it simply offscreen?
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Old 10-19-2020, 01:00 PM   #13
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Quote:
Originally Posted by jpj91 View Post
I have the same problem with Calibre 5.30.
My OS is Linux Mint Sarah.

Help !
Open a teremail and enter:
Code:
calibre-debug -g
You should get some like this in the termial:
Code:
calibre 5.3  embedded-python: True is64bit: True
Linux-5.4.0-51-generic-x86_64-with-glibc2.2.5 Linux ('64bit', 'ELF')
('Linux', '5.4.0-51-generic', '#56-Ubuntu SMP Mon Oct 5 14:28:49 UTC 2020')
Python 3.8.5
Interface language: None
Successfully initialized third party plugins: DeDRM (7, 0, 0) && Baen (1, 2, 0) && Barnes & Noble (1, 2, 16) && Diaps Editing Toolbag (0, 3, 7) && EpubSplit (2, 9, 0) && Goodreads (1, 5, 1) && Hyphenate This! (0, 1, 3) && KindleUnpack - The Plugin (0, 82, 3) && Kobo Books (1, 8, 0) && Modify ePub (1, 6, 1) && Quality Check (1, 10, 1) && Webscription (1, 2, 0)
Turning on automatic hidpi scaling
devicePixelRatio: 1.0
logicalDpi: 96.0 x 96.0
physicalDpi: 85.08374384236453 x 85.18427947598252
Using calibre Qt style: True
[0.00] Starting up...
[0.00] Showing splash screen...
[0.08] splash screen shown
[0.08] Initializing db...
[0.37] db initialized
[0.37] Constructing main UI...
libpng warning: iCCP: known incorrect sRGB profile
Looking for desktop notifier support from: org.freedesktop.Notifications
org.freedesktop.Notifications found in 0.0 seconds
[1.83] main UI initialized...
[1.83] Hiding splash screen
Starting QuickView
[2.29] splash screen hidden
[2.30] Started up in 2.30 seconds with 3405 books
Post that but I suspect that your version of the Mesa video driver does not support QT5.

bernie
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Old 10-19-2020, 01:18 PM   #14
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this is the result of the code calibre-debug -g.

Excuse me for my poor english...
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Old 10-19-2020, 02:32 PM   #15
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Quote:
Originally Posted by jpj91 View Post
this is the result of the code calibre-debug -g.

Excuse me for my poor english...
See:
https://forum.qt.io/topic/93247/qt-q...h-it-was-found

Try the fix in this comment:
https://forum.qt.io/post/599583

bernie
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