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Old 08-29-2020, 09:42 AM   #1
marp68
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wifi error

My new reader says that it can't connect due to that the network that I try to connect to seems to be missing an internet connection.

I trying to connect to my phone's hotspot, which I have used one time before to update to the latest firmware etc after buying it.

The hotspot works, since my laptop is already connected to it.

So why does the reader have trouble suddenly connecting to it?

The only thing I see is that the wifi signal doesn't seem so strong, even though it's right next to the phone. And my laptop is working fine with the hotspot.

I've restarted both the reader and the phone. I also disconnected my laptop from the hotspot. No better results.
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Old 08-29-2020, 09:51 AM   #2
kobomu
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I have same issue.

My Device: Kobo Aura H2O 2
Firmware: 4.23.15548
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Old 08-29-2020, 10:08 AM   #3
marp68
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Btw, I have the Kobo Clara HD and latest firmware 4.23.15548
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Old 08-29-2020, 10:32 AM   #4
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The kobo web site is down...

That sucks as I cannot activate and update my brand new forma, which I just unboxed this morning...
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Old 08-29-2020, 10:39 AM   #5
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Originally Posted by Gadgetguy View Post
The kobo web site is down...

That sucks as I cannot activate and update my brand new forma, which I just unboxed this morning...
Thanks, and congrat to your new reader
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Old 08-29-2020, 10:48 AM   #6
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I have a new Libra H2O. The wifi is showing only two out of four lines and syncing fails. It states "It looks like the network you've joined has no internet connection. Would you like to continue?". It connects to the router but I can't use the web browser or sync my Pocket articles. Very frustrating. It seems to refuse to connect because it can't reach the Kobo site... Is there a way around this?
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Old 08-29-2020, 11:07 AM   #7
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Correction. I have opened the browser and connected to BBC News site - so it does work. Interestingly I managed to connect to speedtest.net. Underneath the dialogues about consent I see the needle at 8Mbps! Sync is still failing though.
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Old 08-29-2020, 12:10 PM   #8
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Quote:
Originally Posted by steveparry View Post
Correction. I have opened the browser and connected to BBC News site - so it does work. Interestingly I managed to connect to speedtest.net. Underneath the dialogues about consent I see the needle at 8Mbps! Sync is still failing though.
As the Kobo website is down none of their services work...
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Old 08-29-2020, 12:11 PM   #9
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Thanks, and congrat to your new reader
Thank you!

I ended up hacking the device so I can at least starting to use it.

Works now - and I am uploading now my book collection with Calibre - there are some issues with that too, so I will post a separate post for those issues

Last edited by Gadgetguy; 08-29-2020 at 12:18 PM.
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Old 08-29-2020, 12:24 PM   #10
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Same issue, claims that it has no Internet connection. But the internet actually works. What's going on?!
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Old 08-29-2020, 12:26 PM   #11
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Originally Posted by Elektron View Post
Same issue, claims that it has no Internet connection. But the internet actually works. What's going on?!
Read the thread. If Kobos servers are down they are down regardless of you having internet.

From Kobos site

The site is currently undergoing maintenance and will be unavailable for the time being. Please try again later. We apologize for any inconvenience.

Se están llevando a cabo tareas de mantenimiento en este sitio y no estará disponible por el momento. Inténtalo de nuevo más tarde. Disculpa las molestias.

Le site Internet est en cours de maintenance et n'est pas disponible actuellement. Merci de réessayer ultérieurement. Nous vous prions de nous excuser pour tout désagrément occasionné.

Al momento il sito è in fase di manutenzione e non è disponibile. Riprova più tardi. Ci scusiamo per gli eventuali disagi.

Er wordt momenteel onderhoud aan de website uitgevoerd, waardoor deze tijdelijk niet beschikbaar is. Probeer het later opnieuw. Onze excuses voor het ongemak.

Estamos a realizar manutenção agendada e iremos voltar a estar ativos às 2 da manhã EST. Pedimos desculpa por qualquer inconveniente.

Es werden gerade Wartungsarbeiten an der Website durchgeführt, weshalb sie im Moment leider nicht verfügbar ist. Bitte versuchen Sie es später erneut. Wir entschuldigen uns für eventuell entstandene Unannehmlichkeiten.

現在メンテナンス中のため、しばらくの間ご利用いただけません。後ほどもう一度お試しください 。 ご不便をおかけして申し訳ありません。

網站正在進行例行維護,目前無法提供任何服務。請稍後再試。 我們對此不便表示歉意。

Last edited by MGlitch; 08-29-2020 at 12:29 PM.
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Old 08-29-2020, 01:52 PM   #12
marp68
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Posts: 283
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Quote:
Originally Posted by steveparry View Post
I have a new Libra H2O. The wifi is showing only two out of four lines and syncing fails. It states "It looks like the network you've joined has no internet connection. Would you like to continue?". It connects to the router but I can't use the web browser or sync my Pocket articles. Very frustrating. It seems to refuse to connect because it can't reach the Kobo site... Is there a way around this?
Exactly the same message. But even if the kobo site is down, one should be able to connect to a wifi network and go to other sites. So how can the fact that kobo site is down affect my connection to my hotspot?
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Old 08-29-2020, 01:53 PM   #13
marp68
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Quote:
Originally Posted by steveparry View Post
Correction. I have opened the browser and connected to BBC News site - so it does work. Interestingly I managed to connect to speedtest.net. Underneath the dialogues about consent I see the needle at 8Mbps! Sync is still failing though.
How did you manage to connect to router/hotspot?
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Old 08-29-2020, 01:54 PM   #14
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Yes you can - follow the directions here ----

https://www.yingtongli.me/blog/2018/...kobo-rego.html
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Old 08-29-2020, 02:51 PM   #15
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Yes you can - follow the directions here ----

https://www.yingtongli.me/blog/2018/...kobo-rego.html
Seemed to be to much things to do. I'll wait, since I can still read. I'm already logged in since before.

Now I logged out, since I wanted to see if I could navigate to another page. Then suddenly I have to log in to be able to read again. But since kobo's site is shut down, I can't log in again, so now I can't even read my books. Have to wait until the site is back up again.

Very annoying that I can't read my already sideloaded books, if I'm not logged into kobo's site. I only borrow books from my local library via my laptop and sideload them after importing them into Calibre. So I might actually maybe follow your guide.

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