Moon+ Reader Pro Problem

jjansen · 05-24-2014, 12:11 AM

I am very happily using Moon+ Reader Pro on my 5" and 8" Samsung Notes. I just purchased a 21.5" tablet. (If my 5" phone is a phablet what does that make my 21" tablet?)

I just bought an HP Slate 21 Pro with Android 4.3 and decided to see how it performed for reading books. BTW no I can't hold it in one hand - it weighs a ton!

I cannot get either the Moon Reader basic or Pro version to work. They both appear to install successfully. Whether I try and open a book directly from within Moon Reader or I try and open it from Calibre Companion I get the same result. The screen flashes black, looks like it is going to open it and then doesn't - it just goes back to where it came from i.e. Calibre Companion or the Moon Reader bookshelf depending on where I initiated the open from.

I tried both Moon Reader versions, I tried uninstalling and reinstalling it. Nothing has made any difference. Is there a problem with Android on an HP device? Can anyone think of anything else to try? At the moment I am completely stuck........Jackie

leaston · 05-30-2014, 04:46 PM

Have you tried uninstalling CC and just using Moon+ on its own? Use each app in isolation in case they are interacting in some way by being installed at the same time. I'm assuming CC installs an Android service and runs constantly in the background?

I'd also try opening the books with something else, such as FBReader just in case the books themselves are somehow corrupt and causing the reader apps to crash.

Did you install Moon+ from the Play store or somewhere else? What version are you running?

I hope you get it sorted.

05-24-2014, 12:11 AM	#1
jjansen J Posts: 205 Karma: 12590 Join Date: Mar 2009 Location: Canada Device: SONY PRS 505/300, iRex DR800SG, Nook	Moon+ Reader Pro Problem I am very happily using Moon+ Reader Pro on my 5" and 8" Samsung Notes. I just purchased a 21.5" tablet. (If my 5" phone is a phablet what does that make my 21" tablet?) I just bought an HP Slate 21 Pro with Android 4.3 and decided to see how it performed for reading books. BTW no I can't hold it in one hand - it weighs a ton! I cannot get either the Moon Reader basic or Pro version to work. They both appear to install successfully. Whether I try and open a book directly from within Moon Reader or I try and open it from Calibre Companion I get the same result. The screen flashes black, looks like it is going to open it and then doesn't - it just goes back to where it came from i.e. Calibre Companion or the Moon Reader bookshelf depending on where I initiated the open from. I tried both Moon Reader versions, I tried uninstalling and reinstalling it. Nothing has made any difference. Is there a problem with Android on an HP device? Can anyone think of anything else to try? At the moment I am completely stuck........Jackie

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05-30-2014, 04:46 PM	#2
leaston Addict Posts: 264 Karma: 1135030 Join Date: Nov 2010 Location: England Device: Boox Go Color 7, Kobo Forma, Kindle Keyboard	Have you tried uninstalling CC and just using Moon+ on its own? Use each app in isolation in case they are interacting in some way by being installed at the same time. I'm assuming CC installs an Android service and runs constantly in the background? I'd also try opening the books with something else, such as FBReader just in case the books themselves are somehow corrupt and causing the reader apps to crash. Did you install Moon+ from the Play store or somewhere else? What version are you running? I hope you get it sorted.

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