Quote:
Originally Posted by Verencat
Two words: company restructuring. (restructuration d'entreprise)
Announced this morning, effective tomorrow.
I used to do clientèle service, tomorrow, I'll be managing nurses 
My immediate boss (the best boss I ever had) is being pushed aside to another branch.
Right now, working really hard to see this as a positive change in my life.
Meh, life is a spinning wheel. |
Isn't it just!! There are days when I just want the darn thing to STOP!!
I'm sure you will do a great job in the new position! Look at it this way, maybe the nurses won't have as many complaints.
Quote:
Originally Posted by phenomshel
I'm with you here, Cat. We have the owner of the company coming in tomorrow for a meeting with our managers and dept. heads. The only thing I know for sure (because I got it from one of the managers) is that our sales are something like 300% ABOVE what was projected, so our store is in absolutely NO danger of being closed. Our Customer Service assistant thinks the meeting is about discouraging union organization, to which I say if they'd treat their employees right, the employees wouldn't be talking about unionizing. Also today it was announced that the payback points program that is so successful with our customers is being discontinued in six weeks, and no one knows what they're replacing it with. The customers are NOT happy, I was yelled at five or six times tonight about it. Why do customers think cashiers have any control whatsoever about corporate decisions?
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My mother is notorious for complaining to cashiers, waiters, etc., about things they have absolutely no control over. Having worked in both of those postions, and others in my pre-college and college years, I've never understood it. I have on occasion, started ranting at some customer service person on the phone, and then had to pull myself back from the brink and apologize.
