K4 Mac or PC Kindle for PC Won't Launch

BookCat · 07-06-2021, 12:38 PM

Although I don't use it much, I find the Kindle for PC useful on occasion. But a couple of months ago it was updated.

My OS is Windows 7, the K 4 PC is version 1.30.0.59056
When I click on the icon a box pops up asking if I'll allow this to make changes to my computer, I click Yes, but nothing happens. I've tried putting it into compatibility mode, but this doesn't solve the problem.

I would be grateful for any ideas before I do battle with Amazon's Customer Service.
Thanks.

salamanderjuice · 07-06-2021, 12:53 PM

They don't support Windows 7 anymore so I doubt Amazon will be much help. Neither does Microsoft. If you want to continue to use an old unsecured OS try an older version.

JSWolf · 07-06-2021, 03:07 PM

1.17.x still works. Try that version.

John F · 07-07-2021, 07:00 AM

Quote:

Originally Posted by JSWolf

1.17.x still works. Try that version.

I just tried 1.17.1 and it came up. This was on Windows 10.

BookCat · 07-10-2021, 04:24 PM

Quote:

Originally Posted by John F

I just tried 1.17.1 and it came up. This was on Windows 10.

How do I turn it back to 1.17.1? I can't find anything on the Manage Devices etc on Amazon. Older versions of the software don't seem to be available there.

John F · 07-10-2021, 05:00 PM

Quote:

Originally Posted by BookCat

How do I turn it back to 1.17.1? I can't find anything on the Manage Devices etc on Amazon. Older versions of the software don't seem to be available there.

I don't realky know the best way. I woudd uninstall the current version of Kindle for PC, google for version 1.17.1and download and install it. The first time you run it, as quickly as possible make sure install new updates automatically (or something like that) is disabled.

And probably wait for someone with a more confident answer.

Good luck.

jhowell · 07-11-2021, 05:59 PM

See the end of the first post in the thread Dealing with Kindle for PC/Mac 1.19 and KFX in calibre for information about how to find older versions of Kindle for PC, verify that they are uncorrupted, and prevent them from updating.

Be warned that the latest Kindle for PC release contains a statement that could be interpreted as implying Amazon will discontinue downloading new books using older versions of that software at some point.

Bookchin · 07-20-2021, 03:13 PM

Had the same problem around the same time: https://www.mobileread.com/forums/sh...d.php?t=337189

There was a problem with the February update. I believe they have it fixed now as I re-downloaded the PC reader app and it worked. There is a notice with the latest build warning people that Kindle will no longer have support in Windows 7.

I suggest to try re-download.

07-06-2021, 12:38 PM	#1
BookCat C L J Posts: 2,912 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	Kindle for PC Won't Launch Although I don't use it much, I find the Kindle for PC useful on occasion. But a couple of months ago it was updated. My OS is Windows 7, the K 4 PC is version 1.30.0.59056 When I click on the icon a box pops up asking if I'll allow this to make changes to my computer, I click Yes, but nothing happens. I've tried putting it into compatibility mode, but this doesn't solve the problem. I would be grateful for any ideas before I do battle with Amazon's Customer Service. Thanks.

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07-06-2021, 12:53 PM	#2
salamanderjuice Guru Posts: 727 Karma: 10215666 Join Date: Jul 2017 Device: Boox Nova 2	They don't support Windows 7 anymore so I doubt Amazon will be much help. Neither does Microsoft. If you want to continue to use an old unsecured OS try an older version.

07-06-2021, 03:07 PM	#3
JSWolf Resident Curmudgeon Posts: 74,364 Karma: 129333690 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	1.17.x still works. Try that version.

07-11-2021, 05:59 PM	#7
jhowell Grand Sorcerer Posts: 6,519 Karma: 84500001 Join Date: Nov 2011 Location: Tampa Bay, Florida Device: Kindles	See the end of the first post in the thread Dealing with Kindle for PC/Mac 1.19 and KFX in calibre for information about how to find older versions of Kindle for PC, verify that they are uncorrupted, and prevent them from updating. Be warned that the latest Kindle for PC release contains a statement that could be interpreted as implying Amazon will discontinue downloading new books using older versions of that software at some point.

07-20-2021, 03:13 PM	#8
Bookchin Connoisseur Posts: 65 Karma: 2076068 Join Date: Apr 2017 Device: none	Had the same problem around the same time: https://www.mobileread.com/forums/sh...d.php?t=337189 There was a problem with the February update. I believe they have it fixed now as I re-downloaded the PC reader app and it worked. There is a notice with the latest build warning people that Kindle will no longer have support in Windows 7. I suggest to try re-download.

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