B&N ePub unlock code fails

Jabby · 08-26-2010, 06:54 PM

I just got my new Jetbook today with firmware 35c (not 34g). I downloaded 35m and installed it. The Jetbook now tells me that I have "Software v0.35m Patch v18".

I downloaded an ebook directly into a folder on a SD card and put it in the reader. When I tried to open it I was asked for my Unlock Code. I entered it (Name and CC#) and was told the unlock code failed.

I tried to enter the code several times making sure I had entered it correctly, but still it failed.

I got a freshly formated Fat16 1G SD card and a fresh firmware download and started all over again. I used two separate SD cards for updating and for my ebooks. Still fails.

Any ideas? Thanks - John

Ken Maltby · 08-26-2010, 07:37 PM

It appears that for B&N DRM ePub files the unlock data needs to be entered exactly as
your name appears when you setup your B&N account and the CC# without spaces.
For the Secure eReader DRM pdb the name may be different (spaces may be allowed).

Luck;
Ken

Jabby · 08-27-2010, 07:59 AM

Thanks Ken. I entered my case sensitive name without spaces and I'm up and running.

May be of interest: Read a DRM free and aDRMd copy of the same book and the DRM free copy formats much better. Go figure.

Regards - John

Catlady · 10-07-2010, 03:00 AM

I don't understand this. I have some B&N free books that I had downloaded with their Nook for PC app. When I copied them to the JBL, I was asked for an unlock name and code. Here's my dumb question--how am I supposed to be connected to B&N so they can verify my info?

HarryT · 10-07-2010, 03:04 AM

You don't need to be connected to B&N. It sounds as if these are eReader-format files. The DRM on these uses the credit card number that you purchased the book with as the encryption key.

Catlady · 10-07-2010, 03:13 AM

That's what I entered, though. And I get a msg "Failed to Open File."

Ken Maltby · 10-07-2010, 04:08 AM

The B&N .epub DRM also uses the credit card name and number as unlock data, but for
some reason with the B&N you need to enter both the name and the number without
spaces. For eReader.com, you need the spaces, in the name, as they are on your credit
card.

Luck;
Ken

Catlady · 10-07-2010, 10:29 AM

Aha! Thank you so much--taking the space out of my name worked. Never even considered that; it's certainly not intuitive. Your help is much appreciated!

P.S. I'm just rereading one of the previous msgs which mentions entering case-sensitive name w/o spaces. Totally missed that last night, sorry. FYI, though, when I entered the code this a.m., I used full caps for my name and it worked.

08-26-2010, 06:54 PM	#1
Jabby Jr. - Junior Member Posts: 586 Karma: 2000358 Join Date: Aug 2010 Location: Alabama Device: Archos, Asus, HP, Lenovo, Nexus and Samsung tablets in 7,8 and 10"	B&N ePub unlock code fails I just got my new Jetbook today with firmware 35c (not 34g). I downloaded 35m and installed it. The Jetbook now tells me that I have "Software v0.35m Patch v18". I downloaded an ebook directly into a folder on a SD card and put it in the reader. When I tried to open it I was asked for my Unlock Code. I entered it (Name and CC#) and was told the unlock code failed. I tried to enter the code several times making sure I had entered it correctly, but still it failed. I got a freshly formated Fat16 1G SD card and a fresh firmware download and started all over again. I used two separate SD cards for updating and for my ebooks. Still fails. Any ideas? Thanks - John

08-26-2010, 07:37 PM	#2
Ken Maltby Wizard Posts: 4,466 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	It appears that for B&N DRM ePub files the unlock data needs to be entered exactly as your name appears when you setup your B&N account and the CC# without spaces. For the Secure eReader DRM pdb the name may be different (spaces may be allowed). Luck; Ken Last edited by Ken Maltby; 08-26-2010 at 10:27 PM.

10-07-2010, 10:29 AM	#8
Catlady Grand Sorcerer Posts: 7,418 Karma: 52613881 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	Aha! Thank you so much--taking the space out of my name worked. Never even considered that; it's certainly not intuitive. Your help is much appreciated! P.S. I'm just rereading one of the previous msgs which mentions entering case-sensitive name w/o spaces. Totally missed that last night, sorry. FYI, though, when I entered the code this a.m., I used full caps for my name and it worked. Last edited by Catlady; 10-07-2010 at 10:33 AM. Reason: P.S. added

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08-27-2010, 07:59 AM	#3
Jabby Jr. - Junior Member Posts: 586 Karma: 2000358 Join Date: Aug 2010 Location: Alabama Device: Archos, Asus, HP, Lenovo, Nexus and Samsung tablets in 7,8 and 10"	Thanks Ken. I entered my case sensitive name without spaces and I'm up and running. May be of interest: Read a DRM free and aDRMd copy of the same book and the DRM free copy formats much better. Go figure. Regards - John

10-07-2010, 03:00 AM	#4
Catlady Grand Sorcerer Posts: 7,418 Karma: 52613881 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	I don't understand this. I have some B&N free books that I had downloaded with their Nook for PC app. When I copied them to the JBL, I was asked for an unlock name and code. Here's my dumb question--how am I supposed to be connected to B&N so they can verify my info?

10-07-2010, 03:04 AM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You don't need to be connected to B&N. It sounds as if these are eReader-format files. The DRM on these uses the credit card number that you purchased the book with as the encryption key.

10-07-2010, 03:13 AM	#6
Catlady Grand Sorcerer Posts: 7,418 Karma: 52613881 Join Date: Oct 2010 Device: Kindle Fire, Kindle Paperwhite, AGPTek Bluetooth Clip	That's what I entered, though. And I get a msg "Failed to Open File."

10-07-2010, 04:08 AM	#7
Ken Maltby Wizard Posts: 4,466 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	The B&N .epub DRM also uses the credit card name and number as unlock data, but for some reason with the B&N you need to enter both the name and the number without spaces. For eReader.com, you need the spaces, in the name, as they are on your credit card. Luck; Ken

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