PRS-300 Can a second reader be authorised to same library?

furball · 08-09-2010, 07:02 AM

I recently purchased a second PRS-300 for my wife. I have been unable to load anything from the library onto it. It would appear that the only answer is to de-authorise the original reader. I am led to believe this will delete the library contents and those on the original reader. I have a pretty extensive library built up and don't want to 'accidently' lose it.
Will using my laptop count as another computer to enable the second to be authorised if I copy the library over to it.
Can anyone suggest a way around this?
I have looked at Sony's website but it is not helpful.

Thanks in advance.

GlenBarrington · 08-09-2010, 07:32 AM

Quote:

Originally Posted by furball

I have looked at Sony's website but it is not helpful.

Thanks in advance.

Welcome to the world of Sony Support! The only thing that can kill a Sony product line seems to be Sony itself!

jashsu · 08-09-2010, 07:39 AM

Quote:

Originally Posted by furball

I recently purchased a second PRS-300 for my wife. I have been unable to load anything from the library onto it. It would appear that the only answer is to de-authorise the original reader. I am led to believe this will delete the library contents and those on the original reader. I have a pretty extensive library built up and don't want to 'accidently' lose it.
Will using my laptop count as another computer to enable the second to be authorised if I copy the library over to it.
Can anyone suggest a way around this?
I have looked at Sony's website but it is not helpful.

Thanks in advance.

http://ebooks.custhelp.com/app/answe...82M2tGRio2aw==

Question
Where do I find the remaining number of devices that I can authorize with my account?

Answer

You are allowed to authorize up to six computers (via Reader Library) and up to six portable devices (via USB and/or wireless) to your account.

To see what devices you currently have registered to your account:

1. Launch the Reader Library software.
2. Go to Reader Store.
3. Click on "My Account" and Sign in.
4. In the "My Devices" section you will see how many, and what devices, are authorized to your account.

You can click on "Manage / Rename Devices" for additional options.

Wetdogeared · 08-09-2010, 07:42 AM

Quote:

Originally Posted by furball

I recently purchased a second PRS-300 for my wife. I have been unable to load anything from the library onto it. It would appear that the only answer is to de-authorise the original reader. I am led to believe this will delete the library contents and those on the original reader. I have a pretty extensive library built up and don't want to 'accidently' lose it.
Will using my laptop count as another computer to enable the second to be authorised if I copy the library over to it.
Can anyone suggest a way around this?
I have looked at Sony's website but it is not helpful.

Thanks in advance.

A few questions might help us solve the problem:
Is the second PRS-300 new or used?
Did you succeed in authorizing the second PRS-300 to the same account.
The second reader and a laptop, if you intend to use the laptop, will both be counted as devices.

I have two readers associated with the same account and working fine with my PC and netbook.

jashsu · 08-09-2010, 07:43 AM

Quote:

Originally Posted by GlenBarrington

Welcome to the world of Sony Support! The only thing that can kill a Sony product line seems to be Sony itself!

I don't think Sony does a great job of the software or infrastructure backing their products (exception being Playstation Network, but that's a tale for a different post). The problem is that when it comes to DRM, the more devices that go between the server and your reading device, the more complicated it gets. That's why solutions like Kindle and nook that download directly to the device wirelessly are going to excel at usability. I predict that the next iteration of Sony Readers will all have wireless capability to some degree.

furball · 08-09-2010, 07:56 AM

The second reader is brand new (and empty).
Both readers appear in 'MySony' account.
Both readers appear seperately in the reader library.

jashsu · 08-09-2010, 08:00 AM

Quote:

Originally Posted by furball

The second reader is brand new (and empty).
Both readers appear in 'MySony' account.
Both readers appear seperately in the reader library.

What happens if you just drag stuff from your Library (or even from the first reader) into the 300?

Wetdogeared · 08-09-2010, 08:04 AM

Quote:

Originally Posted by furball

The second reader is brand new (and empty).
Both readers appear in 'MySony' account.
Both readers appear seperately in the reader library.

So...when you drag an ebook from the Reader Library to the new PRS-300 it won't let you and you get an error? Or it will let you put an ebook on the new reader but you can't open it?

One more question. Are the eBooks in question in LRX, encrypted BBeB, format?

furball · 08-09-2010, 08:10 AM

When I drag a 416.9kb file it says it's processing but nothing happens. I don't get an error it just continues to show processing. Not sure what format the books are in. I think there was various formats to start with. All the books in the library transferred easily to the original reader.

Wetdogeared · 08-09-2010, 08:45 AM

The file type is displayed in a column when the Reader Library is in list view, or is accessible through the information icon, the letter i, from the thumbnail view as shown in the attached example.
Attachment 40628

furball · 08-09-2010, 09:03 AM

An hour later it is still 'processing' one small file.

furball · 08-09-2010, 09:12 AM

Just dragged an epub file from the ebook folder direct to the reader and it worked. Woo hoo!!

Wetdogeared · 08-09-2010, 09:13 AM

Quote:

Originally Posted by furball

An hour later it is still 'processing' one small file.

A transfer of one file should only take a few seconds.

Is it possible that you have set up the new reader to sync with your Reader Library?

Wetdogeared · 08-09-2010, 09:17 AM

Quote:

Originally Posted by furball

Just dragged an epub file from the ebook folder direct to the reader and it worked. Woo hoo!!

Great!! There should be no problems with ePub files the way you have things set up. Encrypted BBeB file types (extension LRX) have been known not to display on readers authorized after December 2009, but the system usually asked you to download the ePub version if it is available.

obs20 · 08-09-2010, 09:19 AM

As long as the files are epubs or pdf you can put them into Adobe Digital Editions. That's how I share books with my wife's Nook. It works with the Sony as well.

08-09-2010, 07:02 AM	#1
furball Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Location: Edinburgh, Scotland, UK Device: PRS-300	Can a second reader be authorised to same library? I recently purchased a second PRS-300 for my wife. I have been unable to load anything from the library onto it. It would appear that the only answer is to de-authorise the original reader. I am led to believe this will delete the library contents and those on the original reader. I have a pretty extensive library built up and don't want to 'accidently' lose it. Will using my laptop count as another computer to enable the second to be authorised if I copy the library over to it. Can anyone suggest a way around this? I have looked at Sony's website but it is not helpful. Thanks in advance.

08-09-2010, 07:56 AM	#6
furball Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Location: Edinburgh, Scotland, UK Device: PRS-300	PRS-300 The second reader is brand new (and empty). Both readers appear in 'MySony' account. Both readers appear seperately in the reader library.

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08-09-2010, 08:10 AM	#9
furball Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Location: Edinburgh, Scotland, UK Device: PRS-300	When I drag a 416.9kb file it says it's processing but nothing happens. I don't get an error it just continues to show processing. Not sure what format the books are in. I think there was various formats to start with. All the books in the library transferred easily to the original reader.

08-09-2010, 08:45 AM	#10
Wetdogeared Storm Surge'n Posts: 5,780 Karma: 8213195 Join Date: Nov 2008 Location: Polar Vortex Device: S0ny PRS-300/350/505/700/T1	The file type is displayed in a column when the Reader Library is in list view, or is accessible through the information icon, the letter i, from the thumbnail view as shown in the attached example. Attachment 40628

08-09-2010, 09:03 AM	#11
furball Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Location: Edinburgh, Scotland, UK Device: PRS-300	An hour later it is still 'processing' one small file.

08-09-2010, 09:12 AM	#12
furball Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Location: Edinburgh, Scotland, UK Device: PRS-300	Just dragged an epub file from the ebook folder direct to the reader and it worked. Woo hoo!!

08-09-2010, 09:19 AM	#15
obs20 Wizard Posts: 2,793 Karma: 29028512 Join Date: May 2010 Location: Florida Device: Sony PRS 600, Nook ST, Toshiba Excite 10.1 AT 300	As long as the files are epubs or pdf you can put them into Adobe Digital Editions. That's how I share books with my wife's Nook. It works with the Sony as well.

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