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Old 08-01-2010, 02:13 PM   #1
chrisgoss
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new user problem authorising device

Hi
I'm new to e readers, just bought a prs 600 but cannot get it authorised,
manual says a prompt should come up when digital editions is launched but this doesn't happen. Any one got any ideas.
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Old 08-01-2010, 04:16 PM   #2
Blusaber
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Quote:
Originally Posted by chrisgoss View Post
Hi
I'm new to e readers, just bought a prs 600 but cannot get it authorised,
manual says a prompt should come up when digital editions is launched but this doesn't happen. Any one got any ideas.
Hi

Every thing I've read is to have ADE open then plug in the reader at that point It should ask you

Gary
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Old 08-01-2010, 07:30 PM   #3
banjobama
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Are you trying to authorize it with Sony or with Adobe?
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Old 08-02-2010, 11:32 AM   #4
chrisgoss
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tried adobe the computer is authorised but there is no screen to authorise the reader
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Old 08-02-2010, 11:57 AM   #5
Wetdogeared
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Quote:
Originally Posted by chrisgoss View Post
tried adobe the computer is authorised but there is no screen to authorise the reader
Which operating system are you using? You may need to install Sony's Reader Library to get the device driver.
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Old 08-02-2010, 01:41 PM   #6
chrisgoss
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tried hard reset which has allowed me to authorise the reader but the transfer of files is taking a long time, thanks for the help.
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