Hello from Montpellier + Protected Page error revisited (sorry!)

FredM · 07-07-2010, 02:58 AM

Hi,

I'm a retired research scientist currently in sunny Montpellier, France, where I live for half the year, dividing my time between here and Norwich, UK (it's a hard life!). Own a Sony PRS600, as does my wife, and we're generally very pleased with our choices.

However...

Sorry to revisit this topic but I'm receiving the same 'protected page' error on my Sony PRS600 on two borrowed epub items. I've tried all the suggested solutions (removing all pdf files, then re-trying), plus I've deauthorised my Reader, uninstalled the ADE software, reinstalled and reauthorised, plus I've tried copying directly to an SD card, all to no avail. The infuriating thing is I can open the books on my computer directly from the Reader, it's when I try to use the Reader on its own that the error appears.

Amicalement,

Fred

GeoffC · 07-07-2010, 03:35 AM

Welcome fred to mobileread.....have a look in the Sony & ePub forums - someone may be able to help you out ....

Javed · 07-07-2010, 04:36 AM

Hello Fred and welcome to MobileRead. Geoff has made a good suggestion, you are much more likely to get your answer at the links he has provided.

neilmarr · 07-07-2010, 05:20 AM

Good to have your company, Fred. You share your time between two of my favourite towns. Best wishes. Neil

FredM · 07-07-2010, 07:00 AM

Thanks for the suggestions - I eventually found the solution was to load the Reader with only one borrowed book at a time (which is a bit self-defeating but at least I can read them now!).

P.S. NeilMarr, we were near your part of France last week (visited the villa Ephrussi)

GeoffC · 07-07-2010, 07:39 AM

Quote:

Originally Posted by FredM

Hi,

I'm a retired research scientist currently in sunny Montpellier, France, where I live for half the year, dividing my time between here and Norwich, UK (it's a hard life!). Own a Sony PRS600, as does my wife, and we're generally very pleased with our choices.

However...

Sorry to revisit this topic but I'm receiving the same 'protected page' error on my Sony PRS600 on two borrowed epub items. I've tried all the suggested solutions (removing all pdf files, then re-trying), plus I've deauthorised my Reader, uninstalled the ADE software, reinstalled and reauthorised, plus I've tried copying directly to an SD card, all to no avail. The infuriating thing is I can open the books on my computer directly from the Reader, it's when I try to use the Reader on its own that the error appears.

Amicalement,

Fred

Perhaps a stupid question but is your reader 'authorised' to read these books - i.e. with the correct PID ?

Lady Blue · 07-07-2010, 08:05 AM

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Fred, and welcome.

happy_terd · 07-07-2010, 08:50 AM

Hello and welcome to MR!!!

ImogenRose · 07-07-2010, 04:27 PM

Hello and welcome to MR!

Imogen

MickeyC · 07-07-2010, 07:15 PM

Hi Fred and welcome to MobileRead

FredM · 07-08-2010, 12:00 PM

Quote:

Originally Posted by GeoffC

Perhaps a stupid question but is your reader 'authorised' to read these books - i.e. with the correct PID ?

Yep, it's authorised; I can read the books if I load them individually - the Reader just appears to have problems if more than one ePub book is loaded.

neilmarr · 07-08-2010, 12:47 PM

***NeilMarr, we were near your part of France last week***

Gosh, I'm so sorry we missed you this trip, Fred. By way of apology, pop into the bookstore section of our publishing site (linked below) and just email me with any two or three titles that catch your eye and your preferred digital format. I'd be happy to send them over with our compliments to help see you through what's set to be a pretty hot and sweaty summer in our neck of the woods.

Best wishes. Neil -- that's ntmarrATbewrite.net but use the @ sign, of course. N

FredM · 07-09-2010, 03:46 AM

Many thanks Neil, will do.

I see your region, like ours, is on Yellow alert because of the heat - I pity the poor souls experiencing Orange alert (Canicule) status.

We're returning to the UK for August but it looks like becoming almost as hot there!

bw

Fred

neilmarr · 07-09-2010, 05:02 AM

Yeah, Fred. Folks like me with heart conditions have been medically advised to take plenty liquid. I've been out of my skull for a week so far ... but that's OK because it's on doctors' orders. Look forward to hearing from you. Salut. Neil

GeoffC · 07-09-2010, 05:37 AM

Quote:

Originally Posted by neilmarr

Yeah, Fred. Folks like me with heart conditions have been medically advised to take plenty liquid. I've been out of my skull for a week so far ... but that's OK because it's on doctors' orders. Look forward to hearing from you. Salut. Neil

that's the spirit !

07-07-2010, 02:58 AM	#1
FredM Junior Member Posts: 8 Karma: 10 Join Date: Jul 2010 Location: Norwich & Montpellier Device: Sony PRS-600	Hello from Montpellier + Protected Page error revisited (sorry!) Hi, I'm a retired research scientist currently in sunny Montpellier, France, where I live for half the year, dividing my time between here and Norwich, UK (it's a hard life!). Own a Sony PRS600, as does my wife, and we're generally very pleased with our choices. However... Sorry to revisit this topic but I'm receiving the same 'protected page' error on my Sony PRS600 on two borrowed epub items. I've tried all the suggested solutions (removing all pdf files, then re-trying), plus I've deauthorised my Reader, uninstalled the ADE software, reinstalled and reauthorised, plus I've tried copying directly to an SD card, all to no avail. The infuriating thing is I can open the books on my computer directly from the Reader, it's when I try to use the Reader on its own that the error appears. Amicalement, Fred Last edited by FredM; 07-07-2010 at 03:30 AM.

07-07-2010, 07:00 AM	#5
FredM Junior Member Posts: 8 Karma: 10 Join Date: Jul 2010 Location: Norwich & Montpellier Device: Sony PRS-600	Thanks for the suggestions - I eventually found the solution was to load the Reader with only one borrowed book at a time (which is a bit self-defeating but at least I can read them now!). P.S. NeilMarr, we were near your part of France last week (visited the villa Ephrussi) Last edited by FredM; 07-07-2010 at 07:32 AM.

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07-07-2010, 03:35 AM	#2
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Welcome fred to mobileread.....have a look in the Sony & ePub forums - someone may be able to help you out ....

07-07-2010, 04:36 AM	#3
Javed Grand Sorcerer Posts: 10,270 Karma: 1126878541 Join Date: Oct 2009 Device: Astak Pocket PRO, iPod Touch, PRS-650	Hello Fred and welcome to MobileRead. Geoff has made a good suggestion, you are much more likely to get your answer at the links he has provided.

07-07-2010, 05:20 AM	#4
neilmarr neilmarr Posts: 7,215 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Good to have your company, Fred. You share your time between two of my favourite towns. Best wishes. Neil

07-07-2010, 08:05 AM	#7
Lady Blue the snarky blue one Posts: 6,001 Karma: 3877825 Join Date: Mar 2009 Location: deep in the heart Device: PRS500, 505 & 600, PRST1 & T2, Kindle PW, Moto Razr, Galaxy Tab 2-10"	Fred, and welcome.

07-07-2010, 08:50 AM	#8
happy_terd Banned Posts: 13,045 Karma: 10105011 Join Date: Jan 2010 Location: Finally made it to Walmart. Device: PRS 420	Hello and welcome to MR!!!

07-07-2010, 04:27 PM	#9
ImogenRose PORTAL Posts: 7,204 Karma: 2884640 Join Date: Apr 2010 Device: Kindle 1, Kindle 3 (3G), iPhone	Hello and welcome to MR! Imogen

07-07-2010, 07:15 PM	#10
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi Fred and welcome to MobileRead

07-08-2010, 12:47 PM	#12
neilmarr neilmarr Posts: 7,215 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	*NeilMarr, we were near your part of France last week* Gosh, I'm so sorry we missed you this trip, Fred. By way of apology, pop into the bookstore section of our publishing site (linked below) and just email me with any two or three titles that catch your eye and your preferred digital format. I'd be happy to send them over with our compliments to help see you through what's set to be a pretty hot and sweaty summer in our neck of the woods. Best wishes. Neil -- that's ntmarrATbewrite.net but use the @ sign, of course. N

07-09-2010, 03:46 AM	#13
FredM Junior Member Posts: 8 Karma: 10 Join Date: Jul 2010 Location: Norwich & Montpellier Device: Sony PRS-600	Many thanks Neil, will do. I see your region, like ours, is on Yellow alert because of the heat - I pity the poor souls experiencing Orange alert (Canicule) status. We're returning to the UK for August but it looks like becoming almost as hot there! bw Fred

07-09-2010, 05:02 AM	#14
neilmarr neilmarr Posts: 7,215 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Yeah, Fred. Folks like me with heart conditions have been medically advised to take plenty liquid. I've been out of my skull for a week so far ... but that's OK because it's on doctors' orders. Look forward to hearing from you. Salut. Neil

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