Problem connecting to PC.

annhars · 06-28-2010, 04:24 PM

Hello everyone.
Since yesterday I my PC (windows 7) doesn't recognise my Pocketbook 360. I get a message "You need to format the disk in drive G: before you can use it. Do you want to format it?". I tried it on my laptop also (windows vista) and I get the same message. I tried differnet usb cables and differnet usb ports. The message on my pc is the same. I also tried hard reset. I haven't updated yet (my versionis 14.2). Do I answer yes? Will the format erase everything in the pocketbook (firmware,programs) and destroy it?
Hope I can find some help here.
Thanks in advance.

jackie_w · 06-28-2010, 07:51 PM

Hi annhars,

I have had this happen to my PB360 several times (I only wish I knew why).

If your PB is still working you can recover by selecting [Settings] - [Maintenance] - [Format internal memory].

It sort-of restores you back to a "plain vanilla" system.
Your books on the internal memory will be gone. Those on your SD card should be OK, but I always remove the SD card before I start the reformat.

You will also lose anything you added manually to the /system directory e.g fonts, dictionaries, logos, themes, fbreader180, extra games.

Once the reformat is complete you should end up in the main menu - possibly in German - so you may need to go into [Settings] and reset to your chosen language.

At this point I always switch the PB360 off and reboot it.

You can then put back your manual items as mentioned above (fonts, dictionaries etc).

I then do another reboot before I start to put back any books and reset all my personal preferences in Settings - like key mappings.

Hope this helps

annhars · 06-29-2010, 08:11 AM

Thank you jackie_w!!!
It worked fine. Exactly as you described.

jackie_w · 06-29-2010, 11:01 AM

Excellent!

mtravellerh · 06-30-2010, 02:40 AM

Quote:

Originally Posted by jackie_w

Excellent!

Anyway, we have to check why this memory detoriation occurs and find a solution for the problem.

jessc · 08-08-2011, 02:43 PM

I had the same problem and this appears to have fixed it.

06-28-2010, 04:24 PM	#1
annhars Junior Member Posts: 4 Karma: 10 Join Date: Jul 2009 Device: Bookeen Cybook Opus	Problem connecting to PC. Hello everyone. Since yesterday I my PC (windows 7) doesn't recognise my Pocketbook 360. I get a message "You need to format the disk in drive G: before you can use it. Do you want to format it?". I tried it on my laptop also (windows vista) and I get the same message. I tried differnet usb cables and differnet usb ports. The message on my pc is the same. I also tried hard reset. I haven't updated yet (my versionis 14.2). Do I answer yes? Will the format erase everything in the pocketbook (firmware,programs) and destroy it? Hope I can find some help here. Thanks in advance.

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06-28-2010, 07:51 PM	#2
jackie_w Grand Sorcerer Posts: 6,246 Karma: 16539642 Join Date: Sep 2009 Location: UK Device: ClaraHD, Forma, Libra2, Clara2E, LibraCol, PBTouchHD3	Hi annhars, I have had this happen to my PB360 several times (I only wish I knew why). If your PB is still working you can recover by selecting [Settings] - [Maintenance] - [Format internal memory]. It sort-of restores you back to a "plain vanilla" system. Your books on the internal memory will be gone. Those on your SD card should be OK, but I always remove the SD card before I start the reformat. You will also lose anything you added manually to the /system directory e.g fonts, dictionaries, logos, themes, fbreader180, extra games. Once the reformat is complete you should end up in the main menu - possibly in German - so you may need to go into [Settings] and reset to your chosen language. At this point I always switch the PB360 off and reboot it. You can then put back your manual items as mentioned above (fonts, dictionaries etc). I then do another reboot before I start to put back any books and reset all my personal preferences in Settings - like key mappings. Hope this helps

06-29-2010, 08:11 AM	#3
annhars Junior Member Posts: 4 Karma: 10 Join Date: Jul 2009 Device: Bookeen Cybook Opus	Thank you jackie_w!!! It worked fine. Exactly as you described.

06-29-2010, 11:01 AM	#4
jackie_w Grand Sorcerer Posts: 6,246 Karma: 16539642 Join Date: Sep 2009 Location: UK Device: ClaraHD, Forma, Libra2, Clara2E, LibraCol, PBTouchHD3	Excellent!

08-08-2011, 02:43 PM	#6
jessc Enthusiast Posts: 44 Karma: 50470 Join Date: May 2010 Device: Sony PRS-T2, Kindle Paperwhite	I had the same problem and this appears to have fixed it.

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