PRS900 screen broken

themanwithaplan · 06-24-2010, 01:03 PM

I got my ebook after reading quite a lot of posts here, and decided that for reading research papers and doing research via note, the prs900 was the best match for it. I received it about 3 weeks ago, and have liked it very much. Pretty just glued to it for the past 3 weeks.

Today I accidentally put some weight in my bag, which had the prs900 in it. Now part of the screen does not display properly, but has black/white lines on it. Its still under warranty.

What are my options? Do I drop it off at some Sony store to get it fixed, and what are the costs for that? I read on their website that they send a "refurbished" one instead? Is that a good idea? Or can I sell it at some cheap price back to them, and buy a new one instead?

dorino · 06-24-2010, 01:11 PM

You're looking at getting it repaired, and your warranty doesn't matter unless you payed for accidental damage security.

The default warranty doesn't cover accidental damage, and it's not a defect as the screens are all fragile. Sorry, get a quote from Sony... It'll cost a bit.

06-24-2010, 01:03 PM	#1
themanwithaplan Junior Member Posts: 2 Karma: 10 Join Date: Jun 2010 Device: prs-900	PRS900 screen broken I got my ebook after reading quite a lot of posts here, and decided that for reading research papers and doing research via note, the prs900 was the best match for it. I received it about 3 weeks ago, and have liked it very much. Pretty just glued to it for the past 3 weeks. Today I accidentally put some weight in my bag, which had the prs900 in it. Now part of the screen does not display properly, but has black/white lines on it. Its still under warranty. What are my options? Do I drop it off at some Sony store to get it fixed, and what are the costs for that? I read on their website that they send a "refurbished" one instead? Is that a good idea? Or can I sell it at some cheap price back to them, and buy a new one instead?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Screen broken	Skyhigh	iRiver Story	2	05-02-2010 04:31 AM
Glare on PRS900 and screen cover	unknownhero	Sony Reader	21	04-28-2010 01:29 PM
PRS-500 Broken Screen?	slashzero	Sony Reader	2	04-07-2010 04:41 PM
PRS900 screen cover	unknownhero	Sony Reader	2	02-17-2010 02:40 AM
broken screen. is there a program that skims off top one inch of screen?	pennpin	Sony Reader	5	08-19-2009 04:42 PM

06-24-2010, 01:11 PM	#2
dorino I'm odd. Take note. Posts: 325 Karma: 779 Join Date: Jun 2010 Location: Montana Device: deceased PRS-600, Nook STR	You're looking at getting it repaired, and your warranty doesn't matter unless you payed for accidental damage security. The default warranty doesn't cover accidental damage, and it's not a defect as the screens are all fragile. Sorry, get a quote from Sony... It'll cost a bit.

Advert