JE200

Hanke · 06-11-2010, 02:34 PM

Hello,
My husband bought me a JE200 in Dubai. Unfortunately it did not work. When I use the USB , the pc did not recognize the ereader, only when I use WIFI. The support send me the first week a lot of emails, but no result. And now they do not answer any question. I have tried to install the new firmware, and yet the ereader did not startup anymore.
Is there anybody who recognize the problems??
I live in Holland and there are not many people using a ereader, and if they do, they use Sony. Please

happy_terd · 06-11-2010, 03:27 PM

If you bought it new I personally would contact the sellers and threaten legal action.

You may want to ask the question in the forums before you go through all that hassle though.

https://www.mobileread.com/forums/forumdisplay.php?f=216

MickeyC · 06-11-2010, 05:09 PM

Hi Hanke and welcome to MobileRead. Good luck with your JE200. Be sure and let us know what happens

neilmarr · 06-12-2010, 02:07 AM

Good to have your company, Hanke. I'm sure one of our members will be able to help soon. Best wishes. Neil

Javed · 06-12-2010, 06:20 AM

Hello Hanke and welcome to MobileRead!

GeoffC · 06-12-2010, 07:01 AM

Hi

and welcome.

ImogenRose · 06-12-2010, 09:00 PM

Hi and welcome to MR!

Lady Blue · 06-14-2010, 07:48 AM

Hello Hanke, and

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.

I hope you'll be able to find a solution to your dilemma soon.

Hanke · 06-15-2010, 04:57 AM

The store where my husband bought the device is: Sharaf D.G. Dubai Mall

Hanke · 06-20-2010, 05:35 PM

My JE200 does not work anymore. I have tried to install the new firmware and now the only thing I see is the Jointech logo. The support department give an answer once a week and never to my question. Which ereader is easy to use? I've given up hope that this device will work at some time.

Hanke · 10-17-2010, 04:20 PM

I've got a email from Jointech, the software didnot work properly. They would contact me
and give an address where I can send the ereader.
Why am I not surprised that I have not heard from Jointech, even though they promised to help.
The ereader was a present given to me in May and never workt!!!

Valmore Daniels · 10-17-2010, 05:17 PM

welcome

I hope you get it worked out.

erdal312 · 04-12-2011, 04:58 PM

My je200 is also dead. After I purchased it I have tried to install a few ebook and dictionary software. Many of the programs did not work. There is no way of a hard reset for the device. The only method is to reinstall the firmware. I did attempt to upgrading firmware and my device is dead. There is a message on the screan "please wait" and after this nothing happens. I send email to jointech but they din not reply my message.

GeoffC · 04-13-2011, 11:07 AM

erdal312

- Welcome to Mobileread ....

You may find some ideas in https://www.mobileread.com/forums/sho...ighlight=je200

https://www.mobileread.com/forums/sho...ighlight=je200

https://www.mobileread.com/forums/showthread.php?t=71039

erdal312 · 04-17-2011, 01:16 PM

Thank you GeoffC. I have read the links but still there is no way to bring my device to life back.

06-11-2010, 02:34 PM	#1
Hanke Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: JE200	JE200 Hello, My husband bought me a JE200 in Dubai. Unfortunately it did not work. When I use the USB , the pc did not recognize the ereader, only when I use WIFI. The support send me the first week a lot of emails, but no result. And now they do not answer any question. I have tried to install the new firmware, and yet the ereader did not startup anymore. Is there anybody who recognize the problems?? I live in Holland and there are not many people using a ereader, and if they do, they use Sony. Please

06-14-2010, 07:48 AM	#8
Lady Blue the snarky blue one Posts: 6,001 Karma: 3877825 Join Date: Mar 2009 Location: deep in the heart Device: PRS500, 505 & 600, PRST1 & T2, Kindle PW, Moto Razr, Galaxy Tab 2-10"	Hello Hanke, and . I hope you'll be able to find a solution to your dilemma soon.

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06-11-2010, 03:27 PM	#2
happy_terd Banned Posts: 13,045 Karma: 10105011 Join Date: Jan 2010 Location: Finally made it to Walmart. Device: PRS 420	If you bought it new I personally would contact the sellers and threaten legal action. You may want to ask the question in the forums before you go through all that hassle though. https://www.mobileread.com/forums/forumdisplay.php?f=216

06-11-2010, 05:09 PM	#3
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi Hanke and welcome to MobileRead. Good luck with your JE200. Be sure and let us know what happens

06-12-2010, 02:07 AM	#4
neilmarr neilmarr Posts: 7,215 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Good to have your company, Hanke. I'm sure one of our members will be able to help soon. Best wishes. Neil

06-12-2010, 06:20 AM	#5
Javed Grand Sorcerer Posts: 10,270 Karma: 1126878541 Join Date: Oct 2009 Device: Astak Pocket PRO, iPod Touch, PRS-650	Hello Hanke and welcome to MobileRead!

06-12-2010, 07:01 AM	#6
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Hi and welcome.

06-12-2010, 09:00 PM	#7
ImogenRose PORTAL Posts: 7,204 Karma: 2884640 Join Date: Apr 2010 Device: Kindle 1, Kindle 3 (3G), iPhone	Hi and welcome to MR!

06-15-2010, 04:57 AM	#9
Hanke Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: JE200	The store where my husband bought the device is: Sharaf D.G. Dubai Mall

06-20-2010, 05:35 PM	#10
Hanke Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: JE200	My JE200 does not work anymore. I have tried to install the new firmware and now the only thing I see is the Jointech logo. The support department give an answer once a week and never to my question. Which ereader is easy to use? I've given up hope that this device will work at some time.

10-17-2010, 04:20 PM	#11
Hanke Junior Member Posts: 4 Karma: 10 Join Date: Jun 2010 Device: JE200	I've got a email from Jointech, the software didnot work properly. They would contact me and give an address where I can send the ereader. Why am I not surprised that I have not heard from Jointech, even though they promised to help. The ereader was a present given to me in May and never workt!!!

10-17-2010, 05:17 PM	#12
Valmore Daniels Grand Sorcerer Posts: 6,592 Karma: 2822668 Join Date: Jul 2010 Device: Kindle	welcome I hope you get it worked out.

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04-12-2011, 04:58 PM	#13
erdal312 Junior Member Posts: 2 Karma: 10 Join Date: Apr 2011 Device: je200	My je200 is also dead. After I purchased it I have tried to install a few ebook and dictionary software. Many of the programs did not work. There is no way of a hard reset for the device. The only method is to reinstall the firmware. I did attempt to upgrading firmware and my device is dead. There is a message on the screan "please wait" and after this nothing happens. I send email to jointech but they din not reply my message.

04-13-2011, 11:07 AM	#14
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	erdal312 - Welcome to Mobileread .... You may find some ideas in https://www.mobileread.com/forums/sho...ighlight=je200 https://www.mobileread.com/forums/sho...ighlight=je200 https://www.mobileread.com/forums/showthread.php?t=71039

04-17-2011, 01:16 PM	#15
erdal312 Junior Member Posts: 2 Karma: 10 Join Date: Apr 2011 Device: je200	Thank you GeoffC. I have read the links but still there is no way to bring my device to life back.