11-10-2006, 05:11 PM | #1 |
Retired & reading more!
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Connect store lost my books
Has anyone else had the Connect store lose some of their books. I tried to re-download my books and they were not all there even thought my purchase history showed when I had purchased.
Anyone have the connect store support email address? Or phone number? |
11-10-2006, 05:24 PM | #2 |
Gadget Force®
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Go to "help" in the connect software and on the opened page click on "email customer support". Good luck!
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11-10-2006, 09:39 PM | #3 |
Junior Member
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Device: Sony Reader
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Stupid question but were you on the same computer? I use one at work because it has XP and I logged in to admin when I did the initial install and bought my first book. When I switched over to the regular staff profile the book wasn't listed (which makes sense) but since the store seems to be intertwined with the software I don't know if I'd be able to redownload from that profile or not.
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11-10-2006, 10:18 PM | #4 | |
Retired & reading more!
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