Prs-505 - Book won't transfer

bentley · 05-30-2010, 05:09 PM

I have had my PRS-505 for some time now and thought I knew what I was doing. However, I have been having an issue with one book that I purchased not transferring.

The book is in epub format and I purchase books from this same site all the time with no issue. In fact, I purchased another book that same day and it transferred fine.

When I transfer the book, it shows on the Reader, but when I try to read it, only 1 page is there. When you go to that page it says "Page Error"

I have tried deleting the book from the Reader and my library and re-loading it from the site I purchased it from but no luck. I also deleted some other books from my Reader thinking it might be full, but that also didn't work.

Please help! I'm at my wits end.

Worldwalker · 05-31-2010, 06:36 AM

What program are you using to transfer it?

What site did you buy it from?

bentley · 05-31-2010, 07:17 AM

I bought on Kobo.com which is a Canadian site. I have purchased many books before from there and never had a problem including a book purchased AFTER the book in question.

I am using the Sony Reader Library to transfer it.

JSWolf · 05-31-2010, 07:37 AM

It sounds like the book was improperly made for the mobile ADE spec. You'll have to contact Kobo to get a refund.

05-30-2010, 05:09 PM	#1
bentley Junior Member Posts: 8 Karma: 10 Join Date: Dec 2008 Device: none	Prs-505 - Book won't transfer I have had my PRS-505 for some time now and thought I knew what I was doing. However, I have been having an issue with one book that I purchased not transferring. The book is in epub format and I purchase books from this same site all the time with no issue. In fact, I purchased another book that same day and it transferred fine. When I transfer the book, it shows on the Reader, but when I try to read it, only 1 page is there. When you go to that page it says "Page Error" I have tried deleting the book from the Reader and my library and re-loading it from the site I purchased it from but no luck. I also deleted some other books from my Reader thinking it might be full, but that also didn't work. Please help! I'm at my wits end.

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05-31-2010, 06:36 AM	#2
Worldwalker Curmudgeon Posts: 3,085 Karma: 722357 Join Date: Feb 2010 Device: PRS-505	What program are you using to transfer it? What site did you buy it from?

05-31-2010, 07:17 AM	#3
bentley Junior Member Posts: 8 Karma: 10 Join Date: Dec 2008 Device: none	I bought on Kobo.com which is a Canadian site. I have purchased many books before from there and never had a problem including a book purchased AFTER the book in question. I am using the Sony Reader Library to transfer it.

05-31-2010, 07:37 AM	#4
JSWolf Resident Curmudgeon Posts: 79,023 Karma: 144284074 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	It sounds like the book was improperly made for the mobile ADE spec. You'll have to contact Kobo to get a refund.

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