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			 Member Retired 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3,308 
				Karma: 13024950 
				Join Date: Nov 2008 
				Location: Augsburg (near Munich), Germany 
				
				
				Device: 26 Readers, 44 Tablets 
				
				
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				New update in sight
			 
			
			
			Feedback from Spring Design's support: 
		
	
		
		
		
		
		
		
		
		
		
		
	
	"We have solved the issue related to covers. In order to put Dictionary back and some other issues, we are going to release a new update soon." Considering their responsiveness and reliability so far, I consider them a valid source.  | 
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			 Compulsive Gadget Geek 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 407 
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				Join Date: Mar 2010 
				Location: South Central Virginia 
				
				
				Device: One of each, and two in some cases 
				
				
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			Great! Now that I know I have to keep the LCD active for at least 30 minutes I might be able to get this one without a call to Customer Service and/or a factory reset.  
		
	
		
		
		
		
		
		
		
		
		
		
	
	 
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		#3 | |
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			 Member Retired 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 3,308 
				Karma: 13024950 
				Join Date: Nov 2008 
				Location: Augsburg (near Munich), Germany 
				
				
				Device: 26 Readers, 44 Tablets 
				
				
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		 Quote: 
	
 I'm still "stuck" with the "no dictionary" one. 4 months ago, customer support did promise a new update "soon"...  | 
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		#4 | 
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			 Compulsive Gadget Geek 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 407 
				Karma: 4219324 
				Join Date: Mar 2010 
				Location: South Central Virginia 
				
				
				Device: One of each, and two in some cases 
				
				
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			I left my wifi on for a week or so back in July and again in August because somebody mentioned in another forum that they'd been talking to Spring Design support and a firmware update was coming for the Alex "soon". I haven't seen it yet, and now I'm busy playing with the Sony 350. I really want a Pearl screen Alex, but if such a beast never appears the new Sony readers are a pretty good substitute.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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