Kindle 2 dead

twister · 04-06-2010, 08:34 AM

So I was reading this morning and my Kindle 2 froze. I tried pushing some buttons and nothing happened. I held the power switch until it turned off and then tried turning it back on. No go...nothing. Battery was about 2/3 full. I plugged in and it still did not turn on...

I have not dropped it and I take very good care of it.

Any ideas? Is there a way to do a reset?

TallMomof2 · 04-06-2010, 08:52 AM

Try sliding and holding the reset button for 15 seconds or until your Kindle turns on. If it doesn't contact Amazon CS, they're usually extremely helpful.

twister · 04-06-2010, 08:59 AM

Thanks for reply. I have tried sliding power switch for 15 seconds and 30 seconds and nothing happens.

I have noticed light is green when I plugged it in. Usually it is green only when it is fully charged. I have not charged it for several days so I know it was not fully charged...

Scott Nielsen · 04-06-2010, 09:05 AM

I had this problem on my first DX. Neither me nor Amazon CS could find a way to bring it back to life again. They shipped me a replacement instead.

twister · 04-06-2010, 09:32 AM

I called support and when I went to phone to discuss at home page. I don't know what happened but it is working now...

The last thing I tried was unplugging and holding power switch over for 15 seconds.

Thanks for help!

poohbear_nc · 04-06-2010, 09:49 AM

The reset - esp. if you turn it fully off - takes time. It looks like nothing is happening, or that it's still dead, so you tend to push the switch again. Patience is needed for resets - even though you are panicking.

angelad · 04-06-2010, 11:12 AM

Hard reset is your friend

SamuraiXSendai · 04-06-2010, 03:50 PM

Happy to hear it's working again. They are a little temperamental.

TallMomof2 · 04-06-2010, 07:35 PM

Hey, glad that your K2 is working again!

fugazied · 04-07-2010, 12:58 AM

A similar thing happened to me with my DX. I think Amazon staff are pretty aware of how temperamental these things can be so always suggest hard resets before sending in for repairs!

pboss · 04-07-2010, 02:57 AM

Same thing kept happening to my K2 in the first month. When the hard reset wouldn't help I put it into the fridge for 10 minutes. Not knowing what caused the problem or why it went away was just as annoying as the problem itself.

04-06-2010, 08:34 AM	#1
twister Enthusiast Posts: 38 Karma: 10 Join Date: Mar 2009 Device: Kindle 3 and 2	Kindle 2 dead So I was reading this morning and my Kindle 2 froze. I tried pushing some buttons and nothing happened. I held the power switch until it turned off and then tried turning it back on. No go...nothing. Battery was about 2/3 full. I plugged in and it still did not turn on... I have not dropped it and I take very good care of it. Any ideas? Is there a way to do a reset?

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04-06-2010, 08:52 AM	#2
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Try sliding and holding the reset button for 15 seconds or until your Kindle turns on. If it doesn't contact Amazon CS, they're usually extremely helpful.

04-06-2010, 08:59 AM	#3
twister Enthusiast Posts: 38 Karma: 10 Join Date: Mar 2009 Device: Kindle 3 and 2	Thanks for reply. I have tried sliding power switch for 15 seconds and 30 seconds and nothing happens. I have noticed light is green when I plugged it in. Usually it is green only when it is fully charged. I have not charged it for several days so I know it was not fully charged...

04-06-2010, 09:05 AM	#4
Scott Nielsen Groupie Posts: 155 Karma: 112134 Join Date: May 2009 Location: Kuala Lumpur Device: iPad, K3, K4, T1	I had this problem on my first DX. Neither me nor Amazon CS could find a way to bring it back to life again. They shipped me a replacement instead.

04-06-2010, 09:32 AM	#5
twister Enthusiast Posts: 38 Karma: 10 Join Date: Mar 2009 Device: Kindle 3 and 2	I called support and when I went to phone to discuss at home page. I don't know what happened but it is working now... The last thing I tried was unplugging and holding power switch over for 15 seconds. Thanks for help!

04-06-2010, 09:49 AM	#6
poohbear_nc Bah! Humbug! Posts: 64,193 Karma: 135242149 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	The reset - esp. if you turn it fully off - takes time. It looks like nothing is happening, or that it's still dead, so you tend to push the switch again. Patience is needed for resets - even though you are panicking.

04-06-2010, 11:12 AM	#7
angelad Groupie Posts: 163 Karma: 64 Join Date: Jun 2009 Device: kindle dx	Hard reset is your friend

04-06-2010, 03:50 PM	#8
SamuraiXSendai Addict Posts: 229 Karma: 1234 Join Date: Feb 2010 Location: Earth Device: Kindle 1. Kindle 2. IPAD. KDXG. Kindle 3.Fire	Happy to hear it's working again. They are a little temperamental.

04-06-2010, 07:35 PM	#9
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Hey, glad that your K2 is working again!

04-07-2010, 12:58 AM	#10
fugazied Wizard Posts: 1,305 Karma: 1958 Join Date: Jan 2009 Device: iPod Touch	A similar thing happened to me with my DX. I think Amazon staff are pretty aware of how temperamental these things can be so always suggest hard resets before sending in for repairs!

04-07-2010, 02:57 AM	#11
pboss Evangelist Posts: 408 Karma: 646 Join Date: Mar 2009 Device: none	Same thing kept happening to my K2 in the first month. When the hard reset wouldn't help I put it into the fridge for 10 minutes. Not knowing what caused the problem or why it went away was just as annoying as the problem itself.

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