HELP! My reader locked up!

kiddosk · 03-10-2010, 08:16 AM

Last night before I went to bed, I plugged my Sony PRS 300 into my computer to charge. I forgot that I had not yet loaded it onto this laptop, but I don't know if that's the problem or not. Anyway...when I woke up this morning, I went to unplug it, and the screen said "Reader Opening book...". Now it is stuck there. I have tried to turn it off...no luck. I have tried hitting the reset button...no luck. I have pushed every button on the thing, and nothing works. I have considered just letting it sit there until the battery runs out, but who knows when that will be. Has anyone run into this or know how to fix the problem?

Bremen Cole · 03-10-2010, 08:20 AM

Sounds like it is not charged. Plugged into the USB of your computer it will actually dis-charge unless the computer is actively on (in other words not "sleeping" or in "hibernation". Ether use a barrel connection AC charger (PSP or one made for the reader) or keep your computer active for a few hours to charge it back up.

No point in just letting it sit there, the battery is already dead.... you need to charge it...

kiddosk · 03-10-2010, 08:31 AM

I'll try it again, but the computer wasn't hibernating. When the computer is plugged in, it is always on. Thanks!

Zipr · 03-10-2010, 10:30 AM

If it is that far discharged then you probably will not be able to recharge via USB. You will need to use an AC charger.

kiddosk · 03-10-2010, 08:50 PM

I don't have an a/c adapter, but it FINALLY looks like it may be charging. I am wondering if I have a faulty USB port on my laptop. I have four, so I just changed ports. Thanks all!

Bremen Cole · 03-10-2010, 09:22 PM

Glad it seems to be working! A good investment is a PSP charger (again, the barrel type, not USB). The USB into a computer is just not very reliable. Anytime the computer is not 100% on (even screen savers might effect it...) it is discharging! I know you think it was on all night (no sleep, hibernate...etc) but it could still be doing something, but you may not be aware.... or, it could be an older computer and a few of the USB ports are legacy 1.0 instead of the 2.0 needed to charge... whatever it is, glad it's working now..

03-10-2010, 08:16 AM	#1
kiddosk Member Posts: 11 Karma: 10 Join Date: Dec 2009 Location: Pennsylvania Device: Sony Reader PRS-300	HELP! My reader locked up! Last night before I went to bed, I plugged my Sony PRS 300 into my computer to charge. I forgot that I had not yet loaded it onto this laptop, but I don't know if that's the problem or not. Anyway...when I woke up this morning, I went to unplug it, and the screen said "Reader Opening book...". Now it is stuck there. I have tried to turn it off...no luck. I have tried hitting the reset button...no luck. I have pushed every button on the thing, and nothing works. I have considered just letting it sit there until the battery runs out, but who knows when that will be. Has anyone run into this or know how to fix the problem?

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03-10-2010, 08:20 AM	#2
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	Sounds like it is not charged. Plugged into the USB of your computer it will actually dis-charge unless the computer is actively on (in other words not "sleeping" or in "hibernation". Ether use a barrel connection AC charger (PSP or one made for the reader) or keep your computer active for a few hours to charge it back up. No point in just letting it sit there, the battery is already dead.... you need to charge it...

03-10-2010, 08:31 AM	#3
kiddosk Member Posts: 11 Karma: 10 Join Date: Dec 2009 Location: Pennsylvania Device: Sony Reader PRS-300	I'll try it again, but the computer wasn't hibernating. When the computer is plugged in, it is always on. Thanks!

03-10-2010, 10:30 AM	#4
Zipr Zealot Posts: 99 Karma: 30 Join Date: Mar 2010 Location: Grapevine, TX Device: Sony PRS505	If it is that far discharged then you probably will not be able to recharge via USB. You will need to use an AC charger.

03-10-2010, 08:50 PM	#5
kiddosk Member Posts: 11 Karma: 10 Join Date: Dec 2009 Location: Pennsylvania Device: Sony Reader PRS-300	I don't have an a/c adapter, but it FINALLY looks like it may be charging. I am wondering if I have a faulty USB port on my laptop. I have four, so I just changed ports. Thanks all!

03-10-2010, 09:22 PM	#6
Bremen Cole Wizard Posts: 1,115 Karma: 2718 Join Date: Dec 2009 Location: Texas Device: iPad	Glad it seems to be working! A good investment is a PSP charger (again, the barrel type, not USB). The USB into a computer is just not very reliable. Anytime the computer is not 100% on (even screen savers might effect it...) it is discharging! I know you think it was on all night (no sleep, hibernate...etc) but it could still be doing something, but you may not be aware.... or, it could be an older computer and a few of the USB ports are legacy 1.0 instead of the 2.0 needed to charge... whatever it is, glad it's working now..

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