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Old 02-16-2010, 12:18 AM   #1
Tisane
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Firmware download?
I went to theEZReader.com to get the latest firmware for my Pocket Pro (which hasn't arrived yet but should be soon!), and the attached is what I see. How do I know which one to download when they're all labelled "undefined"?
Attached Thumbnails
Click image for larger version Name: firmware.jpg Views: 350 Size: 128.2 KB ID: 45663  
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Old 02-16-2010, 12:21 AM   #2
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They're generally not very large files. I'd download all three and check the names for the most recent one.
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Old 02-16-2010, 12:24 AM   #3
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Quote:
Originally Posted by Tisane View Post
I went to theEZReader.com to get the latest firmware for my Pocket Pro (which hasn't arrived yet but should be soon!), and the attached is what I see. How do I know which one to download when they're all labelled "undefined"?
Broken web site..

Again

It will be clear, which one, when the site works......
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Old 02-16-2010, 01:15 AM   #4
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Quote:
Originally Posted by Tisane View Post
I went to theEZReader.com to get the latest firmware for my Pocket Pro (which hasn't arrived yet but should be soon!), and the attached is what I see. How do I know which one to download when they're all labelled "undefined"?
Welcome Tisane!

It is definitely the top one at EZReader.com for the Pocket Pro from the image you have (I can see the labels on my pc right now clearly defined)! It is also available here at the Astak site.

Thanks for capturing the image of the faulty website, maybe now they will see this happens and fix it.
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Old 02-16-2010, 01:20 AM   #5
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At Astak it is the 5" EZ Reader Pocket PRO Astak 12/10/200 for the newest version. Seems a "9" is missing off the end of the description.
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Old 02-16-2010, 12:48 PM   #6
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I will try to get this changed
Quote:
Originally Posted by Tisane View Post
I went to theEZReader.com to get the latest firmware for my Pocket Pro (which hasn't arrived yet but should be soon!), and the attached is what I see. How do I know which one to download when they're all labelled "undefined"?
Dear Tisane:

Thank you for alerting me. I will try to get these undefined upgrades defined. This is not right. People should not have to guess. I will work to correct this!! I apologize for this and for your trouble!
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Old 02-16-2010, 02:29 PM   #7
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Originally Posted by Javed View Post
Welcome Tisane!

It is definitely the top one at EZReader.com for the Pocket Pro from the image you have (I can see the labels on my pc right now clearly defined)! It is also available here at the Astak site.

Thanks for capturing the image of the faulty website, maybe now they will see this happens and fix it.
Thanks for the alternate link! Just in time, my reader is out for delivery right now.
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Old 02-16-2010, 02:38 PM   #8
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Originally Posted by Robertb View Post
Dear Tisane:

Thank you for alerting me. I will try to get these undefined upgrades defined. This is not right. People should not have to guess. I will work to correct this!! I apologize for this and for your trouble!
No worries, Robertb. Thanks for taking care of it so quickly.
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