Books have disapeared from my Kindle Account

sianon · 02-05-2010, 10:15 PM

I just logged on to my amazon account and on going to the "manage your kindle" page, my list of purchased items has disapeared. I have all of these books backed up and with DRM removed, so is not a major issue in practical terms. However I am not happy that this has occurred.

Francesco · 02-05-2010, 10:33 PM

I'd be interested in seeing how this story develops... I've always been wary of Kindle's invisible umbilical cord

daffy4u · 02-05-2010, 10:38 PM

Quote:

Originally Posted by sianon

I just logged on to my amazon account and on going to the "manage your kindle" page, my list of purchased items has disapeared. I have all of these books backed up and with DRM removed, so is not a major issue in practical terms. However I am not happy that this has occurred.

Do you still see your Kindle listed on the page? Is your country still listed correctly? I think have read that people who pop between their home country and the U.S. to buy books will see only the books purchased while signed into that particular country. If you don't normally change countries double check to see if it has been changed accidentally.

sianon · 02-05-2010, 10:41 PM

No nothin ghas altered, I am in my Australain page. It doesn't amter which store I have purchased form (US or AUS) they all normaly are seen in the same page. When I logged on before, all books had disapeared. I have sent an e-mail to Amazon requesting an explanation. Hopefully it is merely a technical glitch and they will return to the page.

daffy4u · 02-05-2010, 10:44 PM

Quote:

Originally Posted by sianon

No nothin ghas altered, I am in my Australain page. It doesn't amter which store I have purchased form (US or AUS) they all normaly are seen in the same page. When I logged on before, all books had disapeared. I have sent an e-mail to Amazon requesting an explanation. Hopefully it is merely a technical glitch and they will return to the page.

Probably. Once the had glitch and had no record of the 3 Kindles and iPod Touch I had registered to my account (I wasn't the only one it happened to that day). It was cleared up within hours.

sianon · 02-06-2010, 06:15 AM

Just checked my account and all books are back where they should be.

kennyc · 02-06-2010, 07:45 AM

Quote:

Originally Posted by sianon

Just checked my account and all books are back where they should be.

Good!

daffy4u · 02-06-2010, 09:41 AM

Quote:

Originally Posted by sianon

Just checked my account and all books are back where they should be.

Excellent! Thanks for letting us know.

02-05-2010, 10:15 PM	#1
sianon Addict Posts: 352 Karma: 572 Join Date: Jul 2007 Location: Melbourne Device: Sony 500, Bebook, Kindle, Eco reader Drs and soon the Archos 9	Books have disapeared from my Kindle Account I just logged on to my amazon account and on going to the "manage your kindle" page, my list of purchased items has disapeared. I have all of these books backed up and with DRM removed, so is not a major issue in practical terms. However I am not happy that this has occurred.

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02-05-2010, 10:33 PM	#2
Francesco Aficionado Posts: 391 Karma: 710 Join Date: Jul 2003 Location: Denver, CO, USA Device: Nexus 7, Kindle Touch	I'd be interested in seeing how this story develops... I've always been wary of Kindle's invisible umbilical cord

02-05-2010, 10:41 PM	#4
sianon Addict Posts: 352 Karma: 572 Join Date: Jul 2007 Location: Melbourne Device: Sony 500, Bebook, Kindle, Eco reader Drs and soon the Archos 9	No nothin ghas altered, I am in my Australain page. It doesn't amter which store I have purchased form (US or AUS) they all normaly are seen in the same page. When I logged on before, all books had disapeared. I have sent an e-mail to Amazon requesting an explanation. Hopefully it is merely a technical glitch and they will return to the page.

02-06-2010, 06:15 AM	#6
sianon Addict Posts: 352 Karma: 572 Join Date: Jul 2007 Location: Melbourne Device: Sony 500, Bebook, Kindle, Eco reader Drs and soon the Archos 9	Just checked my account and all books are back where they should be.

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