02-04-2010, 09:47 AM | #1 |
Member
Posts: 14
Karma: 10
Join Date: Feb 2010
Device: PRS-505
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hello from sunny south africa
hello, i need help urgently
i received a PRS-505 from the uk as a gift, but 3 months later am still struggling to use it. most recently i upgraded the reader library and now the library does noty want to open at all. i bought a ebook from whsmith, downloaded into adobe digital but cannot put it on the reader, error message: no permission to copy here what do i do, anyone else in south africa that is using their device no problems? please |
02-04-2010, 10:25 AM | #2 |
Grand Sorcerer
Posts: 10,270
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Join Date: Oct 2009
Device: Astak Pocket PRO, iPod Touch, PRS-650
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Hello zee and welcome to MobileRead!
Sorry to hear you are having some difficulties with your reader. The best place to find out about any issues to do with your 505 would be in the dedicated Sony forum that has lots of kind folks that are experienced with that same reader; it is located here. Hopefully things will be sorted out soon for you and you will be up and reading with ease. Good luck! |
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02-04-2010, 05:11 PM | #3 |
sleepless reader
Posts: 4,763
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Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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Hello Zee, welcome to MobileRead. Afaik, you will have to install Sony's eBook Library software first (you don't need to use it, though it must be installed) and then authorize your Sony in Adobe Digital Editions. This thread might help you. If it doesn't work then ask for help in the Sony PRS-505 subforum because more Sony PRS-505 users will notice your question there.
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02-04-2010, 05:53 PM | #4 |
Electronic media explorer
Posts: 64
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Join Date: Feb 2010
Location: Pretoria, South Africa
Device: Kindle (6" Display, Global Wireless, Latest Generation), iPad 2
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Hi Zee, sorry to hear about your problems. Good to see more locals going over to the e-side! I'd follow the sage wisdom of the posters above. =)
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02-04-2010, 08:36 PM | #5 |
WWHALD
Posts: 7,879
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Join Date: Sep 2008
Location: Mitcham, Surrey, UK
Device: iPad. Selling my silver 505 here
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Welcome to MR!
I'm afraid I have nothing more to add other than to follow the advice above! |
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02-04-2010, 08:37 PM | #6 |
Grand Sorcerer
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Join Date: Nov 2007
Location: Florida
Device: iPhone 6 plus, Sony T1, iPad 3
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Hi zee and welcome to MobileRead
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02-05-2010, 10:18 AM | #7 |
Member
Posts: 14
Karma: 10
Join Date: Feb 2010
Device: PRS-505
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tried something new
no while i'm waiting for adobe to get back to me, i installed calibre on my pc, so now i can upload ebooks to calibre, it kinda downloads to my reader, but when trying to open it states: protected page.
when trying to read the book on calibre it states DRM protected. i'm new to this and all, so the book i am trying to download to the reader was the very first ebook i bought on whsmith website, epub format, so why can't i put it on my reader???? |
02-05-2010, 12:15 PM | #8 |
sleepless reader
Posts: 4,763
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Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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Zee, sorry we can't help you if you continue to ignore the given advice(s). Anyway, Calibre can't handle DRM-protected ePub-eBooks, you can stop trying it. The problem is, that your Sony-PRS isn't authorized with Adobe. Authorize your PRS-505 with Adobe Digital Editions and if it still doesn't work then make sure that you've installed Sony's eBook library software.
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02-05-2010, 12:57 PM | #9 |
Banned
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Location: Finally made it to Walmart.
Device: PRS 420
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Hello and welcome to MR!!!
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02-05-2010, 05:27 PM | #10 | |
Member
Posts: 14
Karma: 10
Join Date: Feb 2010
Device: PRS-505
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waiting
Quote:
Ebook library software is installed so how do i get my reader to be authorized? pc is authorised but not reader. can upload books and view on adobe but not transfer. have asked adobe for assistance, think problem lies in that the reader has been authorised too many times before, so how to wipe the slate clean so to say and reauthorise? |
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02-05-2010, 05:59 PM | #11 |
sleepless reader
Posts: 4,763
Karma: 615547
Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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So it was a used reader or did you authorize it on other computers as well?
Anyway, attach your reader to the pc then start digital editions. Press Ctrl+Shift+E and deauthorize the Sony (if possible). Adobe Digital Editions should then ask you to authorize your Reader again - if it doesn't close Adobe Digital Editions, unplug and replug the sony and start Adobe Digital Editions again. The authorization dialog should appear... |
02-05-2010, 06:33 PM | #12 |
Member
Posts: 14
Karma: 10
Join Date: Feb 2010
Device: PRS-505
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tried it!
ya it was a "slightly used" gift, but i did not authorize it on any other pc except my own, running windows xp
did exactly as you said NetSeeker, but nothing happened. the messages i do get are i need to authorise the device to my pc, but when i try it says e_auth_bad_device_key and also e_act_too_many_activations reader library is installed adobe digital editions is installed what i can do is: upload books to adobe, view and read on adobe. what now you are my only light at the end of this dark tunnel, it is now 1:30am in the morning here and i am still looking for a solution |
02-05-2010, 06:41 PM | #13 |
sleepless reader
Posts: 4,763
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Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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Your guess was right: The device was authorized too many times in different installations of Adobe Digital Editions, perhaps by the previous owner. You will need the help of Adobe. As long as they won't increase the amount of allowed authorizations for your reader's key, you will not be able to authorize the reader and read DRMed ePub-eBooks on it.
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02-05-2010, 06:51 PM | #14 |
Member
Posts: 14
Karma: 10
Join Date: Feb 2010
Device: PRS-505
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thanks
thanks NetSeeker, you are a star
guess i'll just have to wait for adobe to get back to me on my query, going to sleep and hoping there is an answer for me when i get up in the morning! will keep you posted, once again thanks a million |
02-05-2010, 07:07 PM | #15 |
sleepless reader
Posts: 4,763
Karma: 615547
Join Date: Jan 2008
Location: Germany, near Stuttgart
Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3
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Keep us informed, zee. I hope Adobe can and will solve your problem.
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