Hanlin V5 does not see SD Card

roytravis · 01-10-2010, 03:47 PM

My Hanlin V5 does not recognise the SD Card. I first noticed it when I tried to update the firmware. It was delivered with the Chinese version and I wanted to upgrade to the English. I formated the card to FAT 16 and downloaded the bin file to it. When I started to installation process I got an error message saying there was no SD Card. I then tried switching from internal memory to the SD Card. Again I got an error message saying there was no SD card.
When I connect to a PC both discs are present.
Any help appreciated

erosco · 01-10-2010, 03:57 PM

I might be wrong; but I thought they need to be fat32 formatted..

roytravis · 01-10-2010, 04:40 PM

Thanks for your input erosco, however the Jinke website indicates FAT 16

wallcraft · 01-10-2010, 05:04 PM

You need FAT16 for the Hanln V3 in some cases, but I'm sure it is FAT32 for the V5.

roytravis · 01-10-2010, 05:07 PM

Thanks wallcraft, I will try it.

Stormchild · 01-10-2010, 05:54 PM

Roy.

Try using this utility

roytravis · 01-10-2010, 05:56 PM

Stormchild, I think you have left out the attachment

Stormchild · 01-10-2010, 05:57 PM

http://panasonic.jp/support/global/c...formatter.html

Stormchild · 01-10-2010, 05:57 PM

Sorry. DOH

roytravis · 01-10-2010, 06:07 PM

Thanks Stormchild, I have reformatted the card to Fat 32 as suggested by wallcraft and I am waiting to try it in the reader. My son has it at present but is coming around tomorrow morning and I will; give it a try.

Stormchild · 01-10-2010, 06:13 PM

Good luck. Fat 32 should work but the Panasonic utility is a great last resort.

roytravis · 01-11-2010, 04:47 PM

Hi all I have tried the FAT 32 solution but it still reports no sd card. I now feel that the hardware may be faulty so it is back to the retailer.

allen · 01-24-2010, 10:24 PM

Quote:

Originally Posted by roytravis

Hi all I have tried the FAT 32 solution but it still reports no sd card. I now feel that the hardware may be faulty so it is back to the retailer.

Roytravis,
Try another SD card. If it won't be work, may be there is something wrong about the SD slot.

Sweetpea · 01-25-2010, 02:54 AM

What size is the card? I read it can't be too small or too large...

allen · 01-26-2010, 03:31 AM

You may try 2 GB, actually it can support 16 GB max.

01-10-2010, 03:47 PM	#1
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Hanlin V5 does not see SD Card My Hanlin V5 does not recognise the SD Card. I first noticed it when I tried to update the firmware. It was delivered with the Chinese version and I wanted to upgrade to the English. I formated the card to FAT 16 and downloaded the bin file to it. When I started to installation process I got an error message saying there was no SD Card. I then tried switching from internal memory to the SD Card. Again I got an error message saying there was no SD card. When I connect to a PC both discs are present. Any help appreciated

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01-10-2010, 03:57 PM	#2
erosco Enthusiast Posts: 32 Karma: 10 Join Date: Aug 2009 Device: Kindle PW2	I might be wrong; but I thought they need to be fat32 formatted..

01-10-2010, 04:40 PM	#3
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Thanks for your input erosco, however the Jinke website indicates FAT 16

01-10-2010, 05:04 PM	#4
wallcraft reader Posts: 6,977 Karma: 5183568 Join Date: Mar 2006 Location: Mississippi, USA Device: Kindle 3, Kobo Glo HD	You need FAT16 for the Hanln V3 in some cases, but I'm sure it is FAT32 for the V5.

01-10-2010, 05:07 PM	#5
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Thanks wallcraft, I will try it.

01-10-2010, 05:54 PM	#6
Stormchild Evangelist Posts: 466 Karma: 878943 Join Date: Jan 2009 Location: Cornwall UK Device: BeBook 1. BeBook Mini. BeBook Neo and Club. BeBook Live. BeeBook Pure.	Roy. Try using this utility

01-10-2010, 05:56 PM	#7
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Stormchild, I think you have left out the attachment

01-10-2010, 05:57 PM	#8
Stormchild Evangelist Posts: 466 Karma: 878943 Join Date: Jan 2009 Location: Cornwall UK Device: BeBook 1. BeBook Mini. BeBook Neo and Club. BeBook Live. BeeBook Pure.	http://panasonic.jp/support/global/c...formatter.html

01-10-2010, 06:07 PM	#10
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Thanks Stormchild, I have reformatted the card to Fat 32 as suggested by wallcraft and I am waiting to try it in the reader. My son has it at present but is coming around tomorrow morning and I will; give it a try.

01-10-2010, 06:13 PM	#11
Stormchild Evangelist Posts: 466 Karma: 878943 Join Date: Jan 2009 Location: Cornwall UK Device: BeBook 1. BeBook Mini. BeBook Neo and Club. BeBook Live. BeeBook Pure.	Good luck. Fat 32 should work but the Panasonic utility is a great last resort.

01-11-2010, 04:47 PM	#12
roytravis Enthusiast Posts: 42 Karma: 54 Join Date: Jan 2009 Location: Melbourne, Australia Device: hanlin	Hi all I have tried the FAT 32 solution but it still reports no sd card. I now feel that the hardware may be faulty so it is back to the retailer.

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01-25-2010, 02:54 AM	#14
Sweetpea Grand Sorcerer Posts: 9,707 Karma: 32763414 Join Date: Dec 2008 Location: Krewerd Device: Pocketbook Inkpad 4 Color; Samsung Galaxy Tab S6	What size is the card? I read it can't be too small or too large...

01-26-2010, 03:31 AM	#15
allen Member Posts: 24 Karma: 10 Join Date: Aug 2009 Device: none	You may try 2 GB, actually it can support 16 GB max.