|12-30-2009, 04:39 PM||#1|
Join Date: Oct 2009
Device: Nook, Astak EZ Reader Pocket, iPhone 3g, Droid
So now my "paint" is coming off my White EZreader PP
Actually a lot of things are funky.
There are like blue smudges going on the sides, which make no sense, even using a cleaning agent doesn't remove it. And the paint is coming off the sides, and under the 0.
Honestly I do not want to send it back too much effort and it is not that big of a deal to me. Is there a way to get it all off easily? or someone found a better way to cover the device it self. I take good care of it but I rather just take off all the paint myself.
|12-30-2009, 04:56 PM||#2|
Well trained by Cats
Join Date: Aug 2009
Location: (The original) Silicon Valley, USA
Device: Astak Pocket Pro, K4NT,Galaxy Tab 2
A few small places on the back did not wrinkle and I tried a razor blade. The coating was really-really thick, even with flat blade angle care, I managed to gouged places on the back..
Take your time, and deal with the flakes all over the place.
0 and 9 > long worn away.
Page forward arrow... History
1.. Bright and shinny
|12-30-2009, 05:06 PM||#3|
Astak Director, Bus. Devl
Join Date: Apr 2008
Device: Astak Pocket PRO
We are standing by!
You are still covered by warranty. I admire that you do not want to send it back... but we are ready if you change your mind. The new white ones are proving fine with no problems.
Another alternative is maybe we can send a cannablized white body to you, if we have one, and if you feel fully capable of switching the insides over. Our Head Tech is on vacation and he would know what we have.
In any case, we are here to make this easier; and I am sorry for the aggravation! I know others have mentioned that they are sanding and such and I am sure they will respond.
Our tollfree number is: 1-866-368-8788
|01-05-2010, 03:04 AM||#4|
Join Date: Sep 2009
Location: Houston, TX
Device: Astak EZReader, Pocket Pro
Wish I was offered a black case to put on myself. :/ Hopefully this week will be the week I get it back.
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